*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet meals, snacks, and select beverages included
Not included
- Minibar
- Buffet-style meals included
- Gratuities included
- Local non-alcoholic beverages and soft drinks included
- Additional gratuities accepted
- All onsite activities, and facilities and equipment included
- All meals included
- Minibar not included
Property Features
Some rates at Casa Dona Susana are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided.
Casa Dona Susana is a smoke-free property.
- Terrace
- Wheelchair accessible – no
- Number of outdoor pools - 1
- Elevator
- ATM/banking
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- 24-hour front desk
- Parking (limited spaces)
- Porter/bellhop
- Tours/ticket assistance
- Total number of rooms - 42
- Number of floors - 4
- Free WiFi
- Wedding services
- Smoke-free property
- Garden
- Multilingual staff
Room Amenities
Casa Dona Susana offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Premium bedding
- Room service
- Turndown service
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Individually decorated
- TV size measurement: inch
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Casa Dona Susana has a restaurant on site.
Room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Reservation is not required for facilities onsite
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Children and extra beds
- This property welcomes adults only.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 10 AM to 10 PM.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Contactless check-in and contactless check-out are available.
Hotel Names
- Casa Dona
- Casa Dona Susana
- Casa Dona Susana Hotel
- Casa Dona Susana Hotel Puerto Vallarta
- Casa Dona Susana Puerto Vallarta
- Casa Susana
- Dona Casa
- Dona Casa Susana
- Dona Susana
- Susana Casa
- Casa Dona Susana Hotel
- Casa Dona Susana Puerto Vallarta
- Casa Dona Susana Hotel Puerto Vallarta
Hotel Reviews
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