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OYO Casa Mission

2.0 star property

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Photo gallery for OYO Casa Mission

Outdoor pool
Reception
Standard Studio, Multiple Beds | 1 bedroom, individually furnished, desk, free WiFi
Front of property
Family Room, Multiple Beds | Private kitchen

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Brasil 1169 Colonia. 5 de Dic., Puerto Vallarta, 48350
  • Camarones Beach
    ‪5 min walk‬
  • Malecon
    ‪9 min walk‬
  • Playa de los Muertos
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room, Multiple Beds

Deluxe Twin Room, Multiple Beds | 1 bedroom, individually furnished, desk, free WiFi

Deluxe Twin Room, Multiple Beds

  • 500 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | 1 bedroom, individually furnished, desk, free WiFi

Standard Twin Room, 2 Double Beds

  • 208 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, individually furnished, desk, free WiFi

Family Room, Multiple Beds

  • 858 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, individually furnished, desk, free WiFi

Standard Double Room, 1 Double Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | 1 bedroom, individually furnished, desk, free WiFi

Standard Studio, Multiple Beds

  • 858 sq ft
  • Sleeps 8
  • 3 Double Beds and 1 King Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, individually furnished, desk, free WiFi

Standard Triple Room, Multiple Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About this property

OYO Casa Mission

Hotel in Downtown Puerto Vallarta
An outdoor pool, a 24-hour front desk, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
OYO Casa Mission offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. These individually furnished accommodations have separate dining areas and include desks. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Puerto Vallarta hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
OYO Casa Mission features an outdoor pool, multilingual staff, and express check-out. Public areas are equipped with complimentary wireless Internet access.

OYO Casa Mission is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:30 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Casa Mission
OYO Casa Mission Hotel
OYO Casa Mission Puerto Vallarta
OYO Casa Mission Hotel Puerto Vallarta

OYO Casa Mission Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 11 out of 40 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very nice.
Stayed 21 nights in Feb 2025

2/10 Terrible

Steven John, Angus

Stayed 14 nights in Feb 2025

2/10 Terrible

Christopher

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were either scammed by the business or Expedia is not properly coordinating with the hotels on their website. I would not recommend this hotel because we were turned away after setting up our stay a few weeks in advance through Expedia. We lost over $700 and have no where to stay.
Stayed 5 nights in Mar 2025

6/10 Okay

Troy

Traveled with partner
Disliked: Amenities
Great location close to beach and Malecon. We walked everywhere or took a bus for 20 pesos. The hotel has charm with the blue accents eveyehere but it is old and needs a lot of upkeep. The rooftop pool is great and the view is amazing, especially sunsets. Our room was right under it though and the pool pump is very noisy and vibrates through the whole room. Thankfully it was off during the night.The railing on our balcony was very rusty due to the water pouring onto it whenever they clean the pool area. Of the 2 beds, one was unusable, the coils of the spring where poking through the mattress. There was only one nightstand and no lamps in our room, just the bright overhead light. Blackout curtains and airconditioning were great. There is no drinking water provided at this hotel and no fridge in the room. It's a very basic, budget hotel.
Stayed 8 nights in Feb 2025

6/10 Okay

Stu

Disliked: Cleanliness, staff & service, property conditions & facilities

Great potential but disappointing stay

Great potential but a confusing and disorganized check in. Desk folks could not find out reservation leaving us with 15 minutes of fright. We reserved a balcony room that we did not get. The hotel was being painted and our room had no cover plates or trim or decor. Lots of noise from hammering, demolition and sawing up to 11pm on a Sunday night even. Not new to Mexico so we had earplugs. I'm sure they gave us the worst room in the building but unsure why. We looked in other rooms when the maid had them open and they were wayyyyy nicer than ours.
Stayed 5 nights in Feb 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Gary

Didn't get a balcony room wich i booked. No one i tried to speak to could speak english wich i read were bi lingual. But staff were friendly and overall not a bad experience.
Stayed 7 nights in Jan 2025

8/10 Good

Dahna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Slept well… was worried it would be noisy but it wasn’t!
Stayed 1 night in Jan 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic, very helpful. The reception area was loud at night.
Stayed 3 nights in Jan 2025

8/10 Good

Julio

Stayed 14 nights in Jan 2025

8/10 Good

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Pros and cons

**Pros** - The staff was exceptional! - During our 10-day stay, they went above and beyond to ensure we had everything we needed. They provided new pots, pans, a coffee maker, and a microwave. When our stove wasn’t working, they even replaced it. - The location was fantastic, within walking distance of everything. It was less than a 5-minute walk to the grocery store. **Cons** - We didn’t get the room we reserved because it was given to someone else, and it seemed we weren’t the only ones this happened to. - The cleanliness left much to be desired. The sheets were stained, the beds were hard and dirty, and the towels were worn out and falling apart. - The pool was murky, and as a result, the kids didn’t swim at all. - We encountered cockroaches, with one in the shower and another outside our room. **Would we return?** Most likely, yes.
Stayed 10 nights in Dec 2024

2/10 Terrible

Robert, irvine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡OYOMG! just keep searching for a different hotel. If the AC was working we could have closed the windows at night to block out the noise. The AC guy got it working one night and it broke again, but he was on vacation the rest of the week. The power went out one day and the pool water was fouled one day. The worst part was the smell in the bathroom that was like a pit toilet in a campground. It was so bad we had to buy spray to use the bathroom. The toilet looked like it hadn't been cleaned in a long tme and needs to be replaced. The staff was not surprised about all of the faults and probably heard it all already. Some mistakes in the expedia listing: checkout is 11am not 12 noon, and toiletries are not provided (just soap). There is a big supermarket 2 blocks away to get things. There are a lot of buses to get to Zona Romantica for $10M or you can walk. OYO is a big company and should attend to this property and Expedia should delist it until then. It would be fixed right away if hotels had to return money rather than just responding to reviews.
Stayed 6 nights in Dec 2024

4/10 Poor

Marcelle

The room and the property itself is quite nice, but I was woken at 2am by people talking really loudly at the check-in in the courtyard. When I went out on the balcony to ask them to lower their voices, they seemed surprised, and continued to have their conversation slightly less loudly for about 10 minutes. The reason I took the room was to be near the sea - (check yes), and to sleep well before catching a plane at 5am in the morning. So being woken halfway through that sleep was a dealbreaker…it impacted my next stay in Veracruz, as I was tired and didn’t make the most of the short time I had there.
Stayed 1 night in Dec 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities
It was good the only thing was the ben cover but that about all
Stayed 5 nights in Dec 2024

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Staff & service
I liked this little hotel. It’s about the same level of cleanliness as I found in other more expensive hotels in the same area. But it felt warm and welcoming. Good bed, has AC and refrigerator. And is located a 1/2 block from murdo beach in Zona Romantic. Good room for the price!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a room for more than 4 people. This hotel will accommodate up to 12 people in a apartment. It's like a giant condo. Excellent for a quick stay and to enjoy the downtown daily activities.
Stayed 1 night in Jun 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff is very helpful
Stayed 2 nights in Jun 2024

8/10 Good

Joe

Stayed 1 night in May 2024

2/10 Terrible

maribel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting, Terrible experience! Warning!!

Stayed 5 nights in Mar 2024

2/10 Terrible

Neila Yukary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nefasto

Al llegar no nos aceptaron por sobreventa de habitaciones y nos dejaron esperando ahí sin ninguna razón, hasta que contactamos a la aplicación por la cual compramos el paquete y solo así no pudieron resolver
Stayed 6 nights in Mar 2025

2/10 Terrible

INGRID

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Héctor Armando

Liked: Cleanliness
Bonito y barato
Stayed 1 night in Feb 2025

2/10 Terrible

Abraham

Stayed 2 nights in Feb 2025

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfait, personnel très intentionné
Stayed 25 nights in Jan 2025