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City Express Plus by Marriott Puerto Vallarta

3.0 star property

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Photo gallery for City Express Plus by Marriott Puerto Vallarta

Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Lobby
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Puerto Mágico
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪6 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Holiday Inn Express Puerto Vallarta by IHG

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  • Breakfast included
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4.6 out of 5, Wonderful, (1425)
The price is $67
per night
$81 total
includes taxes & fees
May 3 - May 4
Holiday Inn Express Puerto Vallarta by IHG

About this property

City Express Plus by Marriott Puerto Vallarta

3-star Puerto Vallarta hotel, connected to a shopping center in Palmar de Aramara
An outdoor pool, a fitness center, and a swim-up bar are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a microwave in a common area, and a business center.
City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express Plus by Marriott Puerto Vallarta features an outdoor pool and a fitness center. A swim-up bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. This Beaux Arts hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services. A complimentary area shuttle within 10 kilometers is available for guests. Onsite secured self parking is complimentary.

City Express Plus by Marriott Puerto Vallarta is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1007 reviews
Rating 8 - Good. 268 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could hear other guests cougjing, talking, in adjoining rooms, not very soundproof.
Stayed 1 night in Jan 2025

2/10 Terrible

Laya

Stayed 1 night in Jan 2025

10/10 Excellent

Danette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good food, location.
Stayed 1 night in Jan 2025

6/10 Okay

LEONA

Traveled with partner
Liked: Cleanliness
We had to ask for extra pillows, no coffee in the room, towels were scarce, and the "included breakfast" hours, 6-9 am is not long enough, especially when you have been traveling all day and need your rest. No complimentary coffee in the lobby either. Would think twice of staying there again
Stayed 1 night in Jan 2025

6/10 Okay

Mary

Liked: Cleanliness, amenities
After a canceled flight I opted to book my own hotel for relaxation. The room itself was great with an amazing mountain view. The bathroom didnt have any bath towels and I didn't have any hot water in the shower. No towels were available for the pool either. Got a great sleep but wasn't the relaxation I hoped for.
Stayed 1 night in Jan 2025

10/10 Excellent

oscar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff really enjoyed our stay.
Stayed 1 night in Jan 2025

6/10 Okay

SUDHIR

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would like a coffee maker in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff and service.
Stayed 11 nights in Dec 2024

10/10 Excellent

Esmeralda

Stayed 1 night in Dec 2024

2/10 Terrible

Lorna

Disliked: Cleanliness, staff & service, property conditions & facilities
We had four nights there as friends we’re staying there arrived December 30 The pillows in our room must have been never replaced absolutely no nothing in them The restaurant was closed New Years Day when we went for supper cook never came in They ran out of food and dishes for breakfast The Starbucks most of the time had no one there plus ran out of cups and lids Room was only cleaned twice and the halls and elevators We’re dirty the hole time Eddie who works in the kitchen and drives the shuttle is the one great thing there helped us out getting ice and Getting a ride to La Penita with Morgan Both we’re amazing people.
Stayed 4 nights in Dec 2024

6/10 Okay

Jorge

Business traveler, Traveled with partner
Liked: Staff & service, amenities
El precio es accesible, desafortunadamente el baño estaba sucio y a pesar de que lo comenté en dos ocasiones no se corrigió.
Stayed 3 nights in Jan 2025

8/10 Good

Raja

Traveled with family
Liked: Cleanliness
Property is good but it has small pool and horrible WiFi
Stayed 5 nights in Dec 2024

10/10 Excellent

Liza

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness
It was on, felt safe. Food was limited. It was in decent shape
Stayed 2 nights in Dec 2024

8/10 Good

Donald

Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Tommy

Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean in general, except housekeeper woke us up early, no English speaking
Stayed 1 night in Dec 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and good service.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, perfect location, staff very friendly.
Stayed 2 nights in Dec 2024

4/10 Poor

Charlene

Disliked: Staff & service
Didn’t get the room that we paid for, got double beds not a king. The free breakfast was not good, breakfast area over crowded and noisy. Very noisy inside and outside the building. Poor sleep quality. I do not recommend this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Reynol

Stayed 1 night in Nov 2024