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City Express Plus by Marriott Puerto Vallarta

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Puerto Vallarta

Interior
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Property amenity
Exterior
Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast included
  • Gym

Explore the area

Map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Puerto Mágico
    3 min walk
  • Cerveceria Chapultepec
    1 min walk
  • Puerto Vallarta Bus Terminal
    6 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    10 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Puerto Vallarta, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (1175)
The price is $179
per night
$213 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Express Puerto Vallarta, an IHG Hotel

About this property

City Express Plus by Marriott Puerto Vallarta

3-star Puerto Vallarta hotel, connected to a shopping center in Palmar de Aramara
An outdoor pool, a fitness center, and a swim-up bar are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a microwave in a common area, and a business center.
City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express Plus by Marriott Puerto Vallarta features an outdoor pool and a fitness center. A swim-up bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. This Beaux Arts hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services. A complimentary area shuttle within 10 kilometers is available for guests. Onsite secured self parking is complimentary.

City Express Plus by Marriott Puerto Vallarta is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 61 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brett

Nice
Stayed 5 nights in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Traveled with family
Personal y limpieza
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a stay in this hotel for family members, they enjoyed it a lot I recived compliments on how clean the rooms were and how comfy the beds are, will definitely give it a try myself
Stayed 1 night in Jul 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service
I liked the proximity to the cruise terminal. It was halfway between the airport and beach areas. Hard to access any beach within walking distance except through a hotel. Restaurant in the parking lot was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Not that happy
Pretty hotel, although bathrooms behind the elevator were dirty for days, tables at the entrance dirty, towels we talked with a supervisor about this with no change at all.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amada

Disliked: Cleanliness, staff & service, property conditions & facilities
Duty
Stayed 6 nights in Jul 2024

10/10 Excellent

JULIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto para una o dos noches. Es un hotel de negocios, no para vacacionar. Muy raro que no había aire acondicionado en los pasillos del elevador a las habitaciones. El estacionamiento se puede llenar los fines de semana porque hay un bar muy exitoso. Cerca del aeropuerto.
Stayed 1 night in Jul 2024

10/10 Excellent

jorge

Stayed 3 nights in Jul 2024

6/10 Okay

Jose

Stayed 2 nights in Jul 2024

2/10 Terrible

Jose L

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff don’t l know about duty’s,, charge for towel for pool in my credit car for 56 dollars when tell just hold voucher till return towel…. For that price I. Can go shopping towels nice quality and keep it….
Stayed 1 night in Jul 2024

2/10 Terrible

randall

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No help no towels no friendlyness
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super local to where ever you need to go!
Stayed 2 nights in Jun 2024

4/10 Poor

romelia

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Amir

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen, Puerto Vallarta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before a few years ago and decided to stay one night recently for an early flight. The hotel was good before but has had some major updates that improved an already nice hotel. The rooms are smaller so not sure I would book it for an extended stay, but one or two nights it does the job.
Stayed 1 night in Jun 2024

10/10 Excellent

herminia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely rude, the food place in the lobby was not edible at all. There was construction going on but I didn’t mind that at all. The room was dirty with chip crumbs on the bed and boogers on the bathroom wall. Windows were dirty and the sheets had lots of human hair on them. There was a restaurant right outside but I didn’t eat there. I checked out from this place immediately and found another resort near by

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and easy to check in
Stayed 1 night in Jun 2024

6/10 Okay

Yuliana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Not lots of breakfast options
Stayed 1 night in Jun 2024

8/10 Good

Richard

Traveled with partner
Decent property
Stayed 1 night in May 2024

8/10 Good

Richard

Traveled with partner
Liked: Amenities
Fine so far
Stayed 1 night in May 2024

8/10 Good

FRANCIS

Liked: Staff & service, property conditions & facilities, room comfort
CLEAN, COMFORTABLE,and QUITE FOR SLEEPING
Stayed 9 nights in May 2024

6/10 Okay

Gloria

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Clean, quiet, and comfortable rooms. Very few of the staff were friendly, Miguel and Felix, were so nice and friendly. Restaurant is small with very limited menu and the morning hostesses were the most unfriendly ever. Friends who were on 5th floor had to keep asking for towels. But overall it is in a good area near shops and restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here visiting from Canada, staff is extremely helpful and nice. Area is very close to everything you need, Walmart, Oxxo, beach, there is a Starbucks in the lobby, the bar/restaurant outside the hotel is very good with very cheap drinks and food. Highly recommended this hotel. Also the pool is nice for very hot days. Room was clean and comfortable, Air conditioning worked great and staff changed bed sheets and cleaned every day
Stayed 7 nights in May 2024