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City Express Plus by Marriott Puerto Vallarta

3.0 star property

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Photo gallery for City Express Plus by Marriott Puerto Vallarta

Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Lobby
Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing
32-inch flat-screen TV with cable channels, TV
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Puerto Mágico
    ‪2 min walk‬
  • Cruise Ship Terminal
    ‪5 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $82 total
includes taxes & fees
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About this property

City Express Plus by Marriott Puerto Vallarta

3-star Puerto Vallarta hotel, connected to a shopping center in Palmar de Aramara
An outdoor pool, a fitness center, and a swim-up bar are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express Plus by Marriott Puerto Vallarta features an outdoor pool and a fitness center. A swim-up bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Beaux Arts hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services. A complimentary area shuttle within 10 kilometers is available for guests. Onsite secured self parking is complimentary.

City Express Plus by Marriott Puerto Vallarta is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Abbas

Traveled with family
The hotel is conveniently located with the staff who care about you and your stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast whitout eggs was cheap.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ravil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Natalia, Brooklyn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though hotel looks good they canceled my reservation 15 min before my arrival. I arrived at 6.30pm, hotel canceled my reservation at 6.15pm. I was left with my family on the street to look for alternative. Manager was hidding and delegating dealing to receptionist who barely spoke English. Just be aware.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tendaii

Traveled with group
Liked: Amenities
Loved it
Stayed 5 nights in Feb 2025

6/10 Okay

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No in fridges in the room, poor member loyalty services.
Stayed 3 nights in Feb 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at this hotel when we arrive in Puerto Vallarta
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. Restaurant food was not great and overpriced
Stayed 11 nights in Feb 2025

10/10 Excellent

Leonard Roy Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Really enjoyed the breakfast. Rene at the front desk was super friendly and accommodating. He is definitely a valuable asset to your property. Thank you
Stayed 10 nights in Jan 2025

6/10 Okay

Toni

Stayed 1 night in Feb 2025

2/10 Terrible

Daysen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Krystina

Disliked: Cleanliness, staff & service

Definitely not standard of Marriot Bonvoy. Aweful.

No resort passes! The duvet cover had stains on it. I asked for a clean duvet and cover.They sent a young man who did not know how to make a bed He started to put the mattress cover over the sheets. At 11pm, this was very upsetting.Finally, I asked to have the room changed, so I could have clean cover When I opened the bed, there was a stain that had not been washed out. Wifi did not work in the evening, when I tried to use google translate. Continental breakfeast is good.
Stayed 1 night in Feb 2025

8/10 Good

Jaime, Berwyn

Stayed 1 night in Jan 2025

10/10 Excellent

Maria Paulina

Stayed 1 night in Jan 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
It’s ok, clean and convenient.
Stayed 7 nights in Jan 2025

10/10 Excellent

xinwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good location to everywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay in Puerto Vallarta

It was a comfortable overnight stay. We have been coming to PV for years and only needed a one night stay after a road trip. Everything was good, even the breakfast which I was not sure about after reading some of the reviews. Would stay again for an overnighter.
Stayed 1 night in Jan 2025

10/10 Excellent

xinwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who speaks very good English. The location is great.
Stayed 5 nights in Jan 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ventilation in room, no fridge,
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is not great
Stayed 1 night in Jan 2025

10/10 Excellent

rick

Liked: Staff & service, amenities, property conditions & facilities
convenient location - one minute to cruise ship
Stayed 1 night in Jan 2025

8/10 Good

Andres

Traveled with partner
I mean you’re getting the experience you’re paying for. For the price we paid, we can’t complain. Solid option for those that want a place to just set their stuff and sleep at a good price.
Stayed 4 nights in Jan 2025

8/10 Good

Bernice

Liked: Staff & service, property conditions & facilities
Friendly, helpful staff. Comfortable beds.
Stayed 1 night in Jan 2025

4/10 Poor

Norman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin. The room I got had just been cleaned. The floor was completely wet. I went back to the reception. But the guy would not change the room. I said I cannot go in as it is very wet. He said that because I booked with Expedia that is all the rooms they have. Is said ok I turned on the A/C and went out. When I went to bed I noticed there were stains on the sheets and they smelled like they weren’t changed. I went down the next morning and complained. They said the would change the sheets. Of I went to breakfast. What an awful breakfast. The selection was so bad. I have stayed at city express junior and it had eggs and additional items. I again went to reception and again they said if you want a full breakfast you have to pay because you booked with Expedia. Never again.
Stayed 3 nights in Jan 2025