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Costa Club Punta Arena Hotel

3.5 star property

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Photo gallery for Costa Club Punta Arena Hotel

Exterior
Reception
Superior Suite, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV
Exterior
Garden

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Bar
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Blvd. Francisco Medina Ascencio 1737, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Bedrooms

  • 657 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | In-room safe, desk, bed sheets

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | In-room safe, desk, bed sheets

Superior Room, 1 Bedroom

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | In-room safe, desk, bed sheets

Family Suite, 3 Bedrooms

  • 657 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Room, Balcony, Pool View

Deluxe Room, Balcony, Pool View | In-room safe, desk, bed sheets

Deluxe Room, Balcony, Pool View

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Costa Club Punta Arena Hotel

3.5-star hotel in Hotel Zone
At Costa Club Punta Arena Hotel, hit the beach, dine onsite at "Los Helechos", or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Costa Club Punta Arena Hotel offers 234 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Costa Club Punta Arena Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Costa Club Punta Arena Hotel features 4 outdoor swimming pools and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar.

This all-inclusive hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Costa Club Punta Arena Hotel is a smoke-free property.

"Los Helechos" - This buffet restaurant serves breakfast, lunch, and dinner.
"Costa Vita" - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Snack Bar "La Iguana" - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • "Costa Vita"
  • "Los Helechos"
  • Snack Bar "La Iguana"

Things to do

  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room

More

  • 19 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Club Punta Arena
Costa Arena Hotel
Costa Club Punta
Costa Club Punta Arena
Costa Club Punta Arena Hotel
Costa Club Punta Arena Hotel Puerto Vallarta
Costa Club Punta Arena Puerto Vallarta
Hotel Club Punta Arena
Hotel Costa Club
Punta Arena Costa Club
Costa Hotel Punta Arena
Hotel Costa Club Punta Arena
Costa Hotel Puerto Vallarta
Hotel Costa Club Punta Arena
Costa Hotel Punta Arena

Costa Club Punta Arena Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 157 out of 788 reviews
Rating 8 - Good. 231 out of 788 reviews
Rating 6 - Okay. 200 out of 788 reviews
Rating 4 - Poor. 85 out of 788 reviews
Rating 2 - Terrible. 115 out of 788 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service
We only stayed one night so we didn't have a chance to experience too much of the property. The room was fairly clean but a bit dated. There were no towels in our room and had to ask twice to get some. The sink and shower drains were backed up. Most of the staff were friendly and helpful. The buffet food was pretty good, especially compared to other similar places we have stayed. I have to say that I did find a hair in some of my food but the staff was apologetic about it. Overall it was a mixed experience but I wouldn't rule out staying there again. It wasn't an expensive place to stay so I wasn't expecting luxury.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, walkable to downtown
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing.
Went for a few days with my wife and 2 daughters. Staff were amazing, especially the manager Gabriel, server Inez and bartender Jesus. Suite was roomy and comfortable, and having 2 bathrooms was great.
Stayed 3 nights in Oct 2024

6/10 Okay

Marco

Business traveler
Liked: Room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Robb

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es una parte del hotel que acaban de construir De menor calidad, bajos acabados y están con obra activa
Stayed 1 night in Oct 2024

10/10 Excellent

Vicente

Stayed 4 nights in Sep 2024

2/10 Terrible

Shereese Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities
I came to this property and this was a disappointment for me. The property is unkept and very dirty. I spent 1 night and I had to leave. They were good to refund the portion of my stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Jose

Este Hotel no se lo recomendaría a las personas por la siguiente razones. 1. El hotel está lejos del malecón en carro aproximadamente 10 minutos. 2. La comida en el restaurante es de mala calidad y no tiene muchas opciones de comida. Este es un Hotel todo incluido, pero las opciones no son muy variadas. Las bebidas alcohólicas en el Hotel son de mala calidad. No tienen muchas opciones y no tienen sabor. Al igual que las opciones de cerveza solamente tienen dos opciones. La comida en el restaurante es de mala calidad y no tiene muchas opciones de comida. Este es un Hotel todo incluido, pero las opciones no son muy variadas. El personal muy amable y la limpieza está bien.
Stayed 3 nights in Aug 2024

2/10 Terrible

imran Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay in this hotel not worth your money . No vacation mood at all . Go stay somewhere else . Dog poop everywhere . Smell bad . Pictures posted on Expedia are not true . This is a Zero stars hotel .
Stayed 8 nights in Aug 2024

8/10 Good

Yaninee Julieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

CYNTHIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Evan Ivory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like this place at all
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

corina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival hotel was not as it looked in pictures very rundown. Front desk staff was not friendly. Walk way to room was nice. Pool was very simple. Beach area was nothing great and too many rocks which is common in that area. Food was horrible but breakfast buffet was decent if you arrive early. We stuck with 2 specific servers because they were friendly and attentive other staff not so much. Rooms where not great, need extra set on pillows, blanket, and towels.
Stayed 5 nights in Jun 2024

2/10 Terrible

Jaime Rafael

Stayed 4 nights in Apr 2024

6/10 Okay

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Some staff really friendly a few not at all. Food wasn't that great.
Stayed 4 nights in Apr 2024

2/10 Terrible

Noel

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Moacir

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disappointing Stay: A Review of Costa Club Punta Arena in Puerto Vallarta I had a very disappointing stay at Costa Club Punta Arena in Puerto Vallarta. Despite booking a room with a king-size bed, we were initially given a room with a double bed due to unavailability. The air conditioning in the room was also not working, which prompted us to request a new room. Although we were relocated, the hot water in the shower was not functioning. Despite multiple complaints to the reception, the issue was not resolved promptly. The resort's dining experience was also subpar. While the meals were acceptable, the dining area was constantly plagued by pigeons and other birds, leading to feathers, dust, and bird droppings being blown around. This unsanitary condition resulted in both my partner and me suffering from diarrhea, which we attribute to the contamination from the birds. Furthermore, the customer service at the resort was lacking. We felt unwelcome and were made to feel as though the issues we experienced were our fault. Overall, I cannot recommend Costa Club Punta Arena to anyone based on my experience.

8/10 Good

Arnoldo

Liked: Cleanliness, staff & service
Buen lugar, mucha gente y en la habitacion el agua caliente se acababa rapido
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Esta es mi segunda vez aquí y debo decir que debes comprar sábanas ajustables para las camas tamaño king y tener un área que limite a los niños. Incluso en la piscina encima del restaurante italiano había tantos niños que no había ningún lugar tranquilo para disfrutar del sol.
Stayed 6 nights in Apr 2024

6/10 Okay

Lionel

Liked: Cleanliness, staff & service
👐
Stayed 3 nights in Apr 2024

6/10 Okay

Carlos E

Stayed 7 nights in Apr 2024

10/10 Excellent

Deanna

Liked: Cleanliness
Stayed 5 nights in Apr 2024

4/10 Poor

kevin j

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All Mexican result so good but only if your Mexican and or with a group
Stayed 7 nights in Apr 2024