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Costa Sur Resort, Classico Collection By Sonesta

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Costa Sur Resort, Classico Collection By Sonesta

2 outdoor pools
Private beach, snorkeling, kayaking
Exterior
Sundeck
Private beach, snorkeling, kayaking

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Punta Negra Beach
    ‪18 min walk‬
  • Conchas Chinas Beach
    ‪4 min drive‬
  • Playa Palmares
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 412 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Costa Sur Resort, Classico Collection By Sonesta

5-star hotel in South Zone
Spend the day catching some rays at Costa Sur Resort, Classico Collection By Sonesta's private sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Costa Sur Resort, Classico Collection By Sonesta offers 158 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. 46-inch Smart televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Costa Sur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Simply walk outside to feel the sun on your face at the sand beach. At Costa Sur Resort, Classico Collection By Sonesta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Colonial hotel also offers a fitness center and a terrace. Complimentary uncovered self parking is available on site.

Costa Sur Resort, Classico Collection By Sonesta is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Costa Sur Resort, Classico Collection By Sonesta has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel
Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Costa Sur Resort, Classico Collection By Sonesta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: great ocean views, awesome staff, good rates The not so good: we were very disappointed with the food at the restaurant. The quality wasn't great, but the worse was that our dishes would systematically arrive late and lukewarm. Also, the hotel is near a fairly busy road and the noise from trucks which decelerate and accelerate on the speed bumps by the hotel entrance is deafening. The noise comes through the bathroom windows directly into the bedroom
Stayed 5 nights in Dec 2024

10/10 Excellent

Jamie L

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Dec 2024

10/10 Excellent

Zheng

Liked: Cleanliness
Disliked: Property conditions & facilities
service is good! The view from my room's balcony was breathtaking!!!! It was an incredible ocean view and the sound of ocean waves was so soothing....I just wish the facilities in my room were better. For example, the water sink. I had to keep pushing that thing in the sink to make the water go down. Sometimes the room services were not always on time. I was back to my hotel room one night and found it wasn't really cleaned. But the staff were super nice and they gave me new towels and got my room cleaned the next day. So overall, it was a good experience!
Stayed 7 nights in Dec 2024

4/10 Poor

Esmeralda

Disliked: Property conditions & facilities
WE WERE DRAWN BY THE PICTURES BUT IT WAS OLD AND NOT UPDATED. THE PICTURES ARE NOT REFLECTIVE.
Stayed 6 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay away from the crowd. The bus was cheap to take around and a private beach with less crowds.
Stayed 4 nights in Nov 2024

8/10 Good

Anantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the oceans. Feels cozy unlike big chains. Close to the main attractions yet away for relaxation.
Stayed 6 nights in Dec 2024

2/10 Terrible

Joel

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When I first booked this hotel, I was on the impression that it was an all inclusive resort, that was one of the main reasons we made the reservations there. When it was time to check in, we were told otherwise. When we got our room, our room was really dirty, dust everywhere, the curtains were extremely dirty and stained and the bathroom was disgusting. We were there to celebrate our honeymoon and seeing that as our first impression left us with a bad feeling about the resort. We had to complain multiple times in order to get a new room. We heard from multiple people at the resort that they also had a bad experience checking in or having the impression of an all inclusive resort when they did the booking as well. The staff at the restaurant, bar and cleaning maids were really nice and had a great costumer service. The hotel does not look like the property pictures, the hotel is old and needs a renovation asap. Make sure you call the resort before checking in, to get a full description on what you are paying for.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sara-Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful break at Costa Sur Resort. Although on the smaller size, the resort had all the benefits of a bigger place. It was spotlessly clean and we really appreciated that the room was cleaned on a daily basis. Having the option of two pools and the beach was great. The buildings are a bit dated but charming. Our biggest thanks goes to the wonderful staff - because the property is not too big, you really get a chance to know the staff. Special shout outs to Kevin, Raphael, Mauricio and Alejandro who went above and beyond to make sure we had a good holiday. We will definitely be back.
Stayed 5 nights in Dec 2024

6/10 Okay

Adam Leonard Andrew, Port Moody

Traveled with family
Liked: Staff & service
No more to add
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Costa Sur Resort in Puerto Vallarta. Pros: • Beautiful waterfront location with easy beach access. • Safe, with great activities, pools, and poolside bar service. • Friendly front desk and poolside staff. • Convenient bus stop right in front of the resort. Cons: • Limited walkable roads and no nearby shopping or dining options. • Room service was a bit slow, and there was a leaking water pipe under the sink. • No conditioner was provided throughout our stay, though shampoo and soap were. • Two bottles of water and coffee were provided on the first day; after that, they had to be purchased. • Bath and pool towels had an unpleasant odor, similar to feet, and could benefit from more thorough laundering with deodorizing agents. • The property is located near a main road, which can be somewhat noisy at night. Overall, it was a pleasant experience, and we hope the resort addresses these minor issues in the future.
Stayed 5 nights in Dec 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and like everything but the breakfast we paid extra for. They are always the same menu l would not do that again
Stayed 7 nights in Dec 2024

4/10 Poor

Daina

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The property is under renovation, some suites have been updated many have not. Except for the 1st floor the balconies are tiny and do not hold a chair. Our room on the 1st floor had cockroaches. We were not able to use our balcony as maintenance was taking place on upper floors and debris was falling. There was a complete power outage scheduled for a day during our stay. We bought the breakfast package which was a waste of money as there was limited selection and the food was not good - eggs under cooked and meat was gray in color. We moved to another resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there 4 times , counting this visit. Our maid did a wonderful job on our room. The pool was warm and clean. The cove is great because the waves are controlled by the huge boulders, and at low tide you can see fish swimming. But, wed asked for a room on a higher floor, but got one on the 5th. In past years they did something special for us for our anniversary, which is in February but I told them were unable to travel this coming February. They didn't do anything this visit.
Stayed 7 nights in Nov 2024

8/10 Good

Jessie

Traveled with family
Liked: Staff & service
Good food at the restaurant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Betty Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The staff and the dining options were great. Friendly staff. Would definitely go back.
Stayed 6 nights in Nov 2024

6/10 Okay

Mohammad

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Great hotel for people who want a quiet place and access to a peaceful beach in the facility’s area ! But if you like to go back and forth between your hotel and downtown like we did you easily lose double the price of a hotel room in the downtown !
Stayed 7 nights in Oct 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made good memories there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. The food was amazing and very affordable. The pool and beach areas were great and the little convenience store in the lobby was nice to have so close.
Stayed 5 nights in Sep 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Près de la malecon en taxi ou autobus,arret d’autobus en face de l’hôtel
Stayed 9 nights in Nov 2024

6/10 Okay

STEPHANI

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está lindo pero hay demasiado ruido en la calle, los colchones y almohadas demasiado duros y los cuartos con poca iluminación. La comida es buena pero el hotel solo cuenta con un restaurante y es a la carta.
Stayed 3 nights in Nov 2024

10/10 Excellent

Romelia Aylet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes vacaciones
Fueron nuestras primeras vacaciones en familia y la verdad nos la pasamos increíble, el personal del hotel fue sumamente amable, la señorita de limpieza amable y servicial nos pregunta si necesitábamos algo, la alberca en excelentes condiciones y la vista era mejor que en las fotos. Fue una estancia corta pero sumamente agradable, espero poder realizar otro viaje con Costa Sur muy pronto.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria de jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Celi

Traveled with family
Disliked: Property conditions & facilities
Es muy viejo todo. Las almohadas terrible. El colchón más viejo y terrible que nada. Los pisos manchan de rojo todo. Mi ho ruido por la carretera. En general atienden mejor los meseros más a los extranjeros que a los mexicanos. Realmente no volvería.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están adecuadamente equipadas, el personal es muy cálido, amable y atento, la alberca siempre limpia, la comida muy rica, puedes moverte a cualquier lugar de Vallarta simplemente saliendo del hotel y usando el transporte local, el personal al te da recomendaciones de visitas muy buenas
Stayed 4 nights in Aug 2024