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Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property entrance
Luxury Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board
Gazebo
Outdoor wedding area

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Hot Tub
  • Spa
  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    ‪4 min walk‬
  • Puerto Mágico
    ‪5 min walk‬
  • Cruise Ship Pier
    ‪6 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

Luxury Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Suite

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV, iPod dock

Family Suite

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room Standard With View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Triple Room Standard With View

  • Sleeps 4
  • 2 Full Bed(s)

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Pool

Crown Paradise Golden Puerto Vallarta All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
3.6 out of 5, Good, (1729)
The price is $293
per night
$352 total
includes taxes & fees
Mar 6 - Mar 7
Crown Paradise Golden Puerto Vallarta All Inclusive

About this property

Crown Paradise Club Puerto Vallarta All Inclusive

3.5-star property in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Crown Paradise Club Puerto Vallarta All Inclusive offers 341 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Some rates at Crown Paradise Club Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Crown Paradise Club Puerto Vallarta All Inclusive is a smoke-free property.

Crown Paradise Club Puerto Vallarta All Inclusive has 4 restaurants on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Crown Paradise Club Puerto Vallarta All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Spa tub
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 147 out of 1004 reviews
Rating 2 - Terrible. 152 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah Ann Sommerfeld and Randy Dean, Edmonton

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It is a smaller older, clean hotel. Rate it as two to three star. Food ok. Staff is great, very friendly always helpful. Neto and the entertainment staff are great dancers.
Stayed 7 nights in Nov 2024

10/10 Excellent

Bhumika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Staff is super sweet, polite and always willing to help without asking. Property is kept clean and very family friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kathleen, Whitefish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable place to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. Staff always greeted you. People friendly
Stayed 8 nights in Oct 2024

8/10 Good

Trisha

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were worried about staying here from reading all the prior reviews but we are happy we decided to give it a try. We had a great stay and found all the staff to be very friendly. The food was delicious. Yes, our group had a few rooms with AC issues but they informed the front desk and were switched to another room quickly. Our room was older but it was clean and the bed was comfy. NO bugs. Our group was of approximately 40 and only 2 rooms for the group required a changed. Our children enjoyed everything from the kids club, kids activities, Aqua park, pools, beaches, shows and the food. I do recommend going to breakfast (before 8:30/9) and supper (6:00-7:30) early Thursday-Monday as the lines to eat can get very long at the buffet. Please remember this is a 3 star hotel and not a 5 star. The food was super delicious at the buffet.

8/10 Good

Rosendo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where very happy and satisfied with the service very nice staff
Stayed 3 nights in Nov 2024

2/10 Terrible

Francisco

Stayed 2 nights in Oct 2024

10/10 Excellent

Mayela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho este hotel porque tiene diversas amenidades y actividades para realizar, el personal muy amable y atento
Stayed 2 nights in Oct 2024

8/10 Good

MARIA REFUGIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Sep 2024

2/10 Terrible

Michelle, San Loren

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 3 nights in Jul 2024

8/10 Good

JoAnne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff!!
Stayed 9 nights in Aug 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying at this hotel at all costs. They have a terrible customer service. When we stayed we got moved from our room about 3 times because the AC in the room did not work and the second time we got moved because the shower was clogged and third time because there was bed bugs on the mattress. Not to mention the food, the food was terrible in the buffet, the staff are not very clean and do not follow cleanliness. The restaurant option is ok but you have to reserve by 9 and it’s not convenient. This hotel is very expensive for what it is. Save your money and book yourself a nice hotel like Riu or such. Lastly I saw safety hazards by the pool there were multiple shoes just left by the pool this could easily trip people. In a nutshell avoid this jungle.
Stayed 6 nights in Aug 2024

6/10 Okay

Frank

Liked: Staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Artan

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jul 2024

6/10 Okay

veronica

Stayed 5 nights in Jun 2024

4/10 Poor

Admir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Carmen

Traveled with family and small children, Traveled with family
Estube 4 dias y mi aire acondicionado nunca fueron arreglarmelo
Stayed 3 nights in Jul 2024

2/10 Terrible

Yecenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carlos

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our A/C was out our entire stay even after they switched us it still didn’t work
Stayed 4 nights in Jul 2024

8/10 Good

Curtis David

Stayed 11 nights in Jul 2024

8/10 Good

Efrain

Stayed 4 nights in Jul 2024

2/10 Terrible

Bryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Paradise Club Hotel A Disappointment
Our stay at Crown Paradise Club Hotel in Puerto Vallarta was the worst hotel experience we've ever had. The hotel is old and in need of renovation. Our room was infested with roaches and far below acceptable standards. Customer service was terrible. Despite advertising all-inclusive and 24-hour room service, the phone didn’t work, and our room service requests were ignored. The most disturbing part was when a staff member walked into our room unannounced while we were sleeping, and again when I was in the bathroom, showing a blatant disregard for our privacy and safety. Dining conditions were equally appalling. Hundreds of fruit flies swarmed the buffet, making it clear that hygiene practices were not followed. The staff were unfriendly and unhelpful, with language barriers exacerbating the issues. In summary, the Crown Paradise Club Hotel failed on almost every front, making for a vacation we were eager to end. This hotel does not meet basic standards of hospitality, and we strongly advise against staying here until significant improvements are made. Choose another hotel that values its guests and adheres to basic hospitality standards.
Stayed 6 nights in Jul 2024

10/10 Excellent

dublas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandra, yuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024