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Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Outdoor wedding area
Luxury Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board
Property entrance
Gazebo

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Hot Tub
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪7 min walk‬
  • La Isla
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

Luxury Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Suite

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV, iPod dock

Family Suite

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room Standard With View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Triple Room Standard With View

  • Sleeps 4
  • 2 Full Bed(s)

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The price is $238
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About this property

Crown Paradise Club Puerto Vallarta All Inclusive

3.5-star property in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Crown Paradise Club Puerto Vallarta All Inclusive offers 341 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Some rates at Crown Paradise Club Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Crown Paradise Club Puerto Vallarta All Inclusive is a smoke-free property.

Crown Paradise Club Puerto Vallarta All Inclusive has 4 restaurants on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Crown Paradise Club Puerto Vallarta All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 252 out of 1015 reviews
Rating 8 - Good. 249 out of 1015 reviews
Rating 6 - Okay. 208 out of 1015 reviews
Rating 4 - Poor. 148 out of 1015 reviews
Rating 2 - Terrible. 158 out of 1015 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal

Liked: Staff & service
Stayed 7 nights in Dec 2024

4/10 Poor

Cris

Traveled with partner
Disliked: Cleanliness
If you're looking for something mediocre or less, you found the right place. The cleaning is awful, there was not one day we went back to our room that the sand was proper removed. The jacuzzi on our room didn't work properly, it took 40min to fill and the jets were all dirty so gunk was coming out from it. The buffet is bad at best, no flavour and we saw multiple times the cooking dropping the utensils on the floor and using them back on the food they were prepping. Location was good tho. I would never step foot in here again.
Stayed 4 nights in Dec 2024

6/10 Okay

Manuel

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Room wasn't ready upon check in so went to The Palapa to eat but food was not the greatest. Got our bags escorted back to the room but was not informed that we had to go back to the front desk to pick up keys (envelope with key cards handed for towels instead). The room is really nice and full of amenities but first impression was not the best. Kids loved the water park area they have.
Stayed 1 night in Dec 2024

6/10 Okay

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall our stay was good. We traveled as a family of 5 with kids under 10. The kids pool zone was a hit and the 2 other pools provided the hours of entertainment we hoped for. Everything at the resort was decent. Kids drink menu was great, and servers were helpful. English was a little more limited around the resort but still very reasonable for being in another country. We had the family room which was a good layout with the bunk beds that can accommodate 3 kids with the pull out trundle bed. Room was kept clean but just showing its age. Traveling with a family we were happy with the resort for the price we pad. If traveling just as adults we would pick another resort. Restaurants were quite good and the buffet had a decent selections and variety each night.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ubaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to estay
Stayed 4 nights in Nov 2024

4/10 Poor

Elden

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was fantastic, room was horrible, especially the kitchen area 1950s
Stayed 7 nights in Nov 2024

6/10 Okay

Ali

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very friendly upon our arrival. No one wanted to answer our questions which were simple.
Stayed 1 night in Nov 2024

8/10 Good

annika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of options and things to do
Stayed 7 nights in Nov 2024

4/10 Poor

Alexis

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facility was not being cleaned in hallways. A wrapper we saw in the stairway was there for over 6 days. Staff was excellent for hospitality and in resturants but very aged and dated
Stayed 7 nights in Nov 2024

6/10 Okay

Chad

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Wehad a nive family vacation with our 18 month old. Nice pools and activities. Accommodations were average. Older resort, rooms are run down with very noisy AC unit. Had to turn it off to sleep. Food was average. Staff was very nice and accommodating. Very busy with mostly local families. All activities and announcements were in Spanish. No big deal, we still had a good time.
Stayed 10 nights in Nov 2024

4/10 Poor

Andrew

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff are great, facilities are very aged. AC didn’t work in our room. Moved to another room with “working AC” it was maybe 1-2 degrees cooler. AC was set for 19, room got to 24 at its coolest. Shower door wouldn’t close. Toilet wouldn’t flush properly. Multiple burnt out lights. The smell around the pool would take your breath away. Food was a huge disappointment compared to a few years ago. A 1.5 hour wait for a buffet breakfast is unacceptable, especially for what is was.
Stayed 7 nights in Nov 2024

8/10 Good

Deborah Ann Sommerfeld and Randy Dean, Edmonton

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It is a smaller older, clean hotel. Rate it as two to three star. Food ok. Staff is great, very friendly always helpful. Neto and the entertainment staff are great dancers.
Stayed 7 nights in Nov 2024

10/10 Excellent

Bhumika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Staff is super sweet, polite and always willing to help without asking. Property is kept clean and very family friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kathleen, Whitefish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable place to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. Staff always greeted you. People friendly
Stayed 8 nights in Oct 2024

8/10 Good

Trisha

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were worried about staying here from reading all the prior reviews but we are happy we decided to give it a try. We had a great stay and found all the staff to be very friendly. The food was delicious. Yes, our group had a few rooms with AC issues but they informed the front desk and were switched to another room quickly. Our room was older but it was clean and the bed was comfy. NO bugs. Our group was of approximately 40 and only 2 rooms for the group required a changed. Our children enjoyed everything from the kids club, kids activities, Aqua park, pools, beaches, shows and the food. I do recommend going to breakfast (before 8:30/9) and supper (6:00-7:30) early Thursday-Monday as the lines to eat can get very long at the buffet. Please remember this is a 3 star hotel and not a 5 star. The food was super delicious at the buffet.

8/10 Good

Rosendo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where very happy and satisfied with the service very nice staff
Stayed 3 nights in Nov 2024

2/10 Terrible

Francisco

Stayed 2 nights in Oct 2024

10/10 Excellent

Mayela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho este hotel porque tiene diversas amenidades y actividades para realizar, el personal muy amable y atento
Stayed 2 nights in Oct 2024

8/10 Good

MARIA REFUGIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Sep 2024

2/10 Terrible

Michelle, San Loren

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 3 nights in Jul 2024

8/10 Good

JoAnne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff!!
Stayed 9 nights in Aug 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying at this hotel at all costs. They have a terrible customer service. When we stayed we got moved from our room about 3 times because the AC in the room did not work and the second time we got moved because the shower was clogged and third time because there was bed bugs on the mattress. Not to mention the food, the food was terrible in the buffet, the staff are not very clean and do not follow cleanliness. The restaurant option is ok but you have to reserve by 9 and it’s not convenient. This hotel is very expensive for what it is. Save your money and book yourself a nice hotel like Riu or such. Lastly I saw safety hazards by the pool there were multiple shoes just left by the pool this could easily trip people. In a nutshell avoid this jungle.
Stayed 6 nights in Aug 2024

6/10 Okay

Frank

Liked: Staff & service
Stayed 6 nights in Jul 2024