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Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Creator video
Luxury Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board
Property entrance
Gazebo

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Hot Tub
  • 24/7 front desk
  • Spa
  • Room service
  • Bar
$271
includes taxes & fees
Sep 17 - Sep 18

Explore the area

View in a map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪5 min walk‬
  • La Isla
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

  • 323 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

Luxury Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Suite

  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV, iPod dock

Family Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • 387 sq ft
  • Sleeps 5

View all photos for Triple Room Standard with View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Triple Room Standard with View

  • 258 sq ft
  • Sleeps 4

Suite with Sea View

  • 624 sq ft
  • Sea view
  • Sleeps 2

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About this property

Crown Paradise Club Puerto Vallarta All Inclusive

3.5-star property in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Crown Paradise Club Puerto Vallarta All Inclusive offers 341 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Some rates at Crown Paradise Club Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Crown Paradise Club Puerto Vallarta All Inclusive is a smoke-free property.

Crown Paradise Club Puerto Vallarta All Inclusive has 4 restaurants on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Crown Paradise Club Puerto Vallarta All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 25 2025 to September 8 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 248 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 144 out of 1000 reviews
Rating 2 - Terrible. 153 out of 1000 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Amanjit Kaur

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was fantastic! From moment my son and I checked in to check out was great! Fidel at reception checked us in and when asked showed me and my son all around as it was our first time there. Dianna at front desk reception were extremely helpful! She made the reservations for us for 3/4 of nights we were there at the 3 restaurants as every morning the reservations were booked! Sergio at the bar in lobby was amazing! He remembered what me and son liked everyday and was very kind to talk to! Christian at LaPalapa restaurant always made gluten free bread was there at our table at breakfast! We’re both celiacs so I do wish we had more gluten free options! But overall was amazing stay. We took uber to Melican boardwalk amd was absolutely amazing walking along the boardwalk! Thank you crown paradise club for great memories!
Stayed 4 nights in May 2025

2/10 Terrible

Danny Omar Roca

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing Stay I Would Not Recommend. We booked this hotel based on the pictures and descriptions, but our experience was nothing like what was advertised. We arrived as a group of 10 (8 adults and 2 kids) with reservations for connecting rooms, only to be told at check-in that connecting rooms didn’t exist, even though they advertise them online. No one was there to greet us, and check-in took almost an hour. The rooms we were finally given weren’t fully clean, the bed sizes didn’t match what we booked, and both the air conditioning and water weren’t working. Management said nothing could be done until two days later. As an “accommodation,” one couple in our group was moved to the adults-only section, but it only got worse. In their first new room, the air conditioning broke down. They were moved to a second room, where the restroom stopped working. They were then moved again, making it three room changes in a single day. Completely unacceptable. After two nights in bad rooms, the rest of us were moved to a 3-room penthouse, forcing three families to share one space — not what we booked or expected for a vacation we looked forward to. The dining experience was also disappointing. We made a reservation for 10 at the Italian restaurant, but they scheduled it for the wrong time and we lost our spot. The buffet food was low quality, poorly organized, and lacked variety. On top of that, the pools were overcrowded, and child had an accident in the kids’ pool. 👎
Stayed 8 nights in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our family. Will stay here again.
Stayed 4 nights in May 2025

2/10 Terrible

Brenda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
🚫 Do not book at this hotel 🚫 go somewhere else... they charged me more than it was, my room was not ready and they didn't honor my partial sea view... the family rooms are small... we didn't last 2 hours there and left to another hotel... they only have two pools and there was a lot of people on them... a lot of bird poop everywhere... it was just horrible over all... the kids "water park" was closed and they didn't know until when it will be open again.. so disappointed glad I didn't stay even for one night...
Stayed 6 nights in May 2025

2/10 Terrible

Herlinda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low class visit. The food is gross and makes you sick. You have to spend money after the inclusion to make the stay tolerable. Some of the rooms sick, sad and very uncomfortable…
Stayed 4 nights in May 2025

10/10 Excellent

Alexandria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for kids and family. Staff was amazing and very accommodating. WILL be back!
Stayed 5 nights in May 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were accommodating, lots of chairs to lay by the beach and by the pool, no waits for drinks and food, kids club staff were super friendly, the shows were amazing. It made for a beautiful vacation!
Stayed 7 nights in Mar 2025

6/10 Okay

Jose Israel

Traveled with family and small children
Liked: Staff & service, amenities
Ok, some areas in the hotel need to be renovated, staff friendly overall
Stayed 4 nights in Apr 2025

2/10 Terrible

Patrycja

Stayed 6 nights in Apr 2025

6/10 Okay

Mindy

Traveled with family and small children
Disliked: Property conditions & facilities
It’s a great place for kids so many activities and they loved the pool. The hotels was a little outdated but clean. Room service menu is on the tv we didn’t have a control we had to call for one. Our card key never opened the door to our room we had to go to front desk they offered a room change after the 4the day but we only had one day left.
Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Stayed 7 nights in Apr 2025

6/10 Okay

Cristian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kids vacation not for adults
Stayed 7 nights in Mar 2025

10/10 Excellent

Carlos Roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff and delicious food
Stayed 7 nights in Apr 2025

2/10 Terrible

Matthew James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was garbage buffet gross only good thing omelette girl far way from attractions room air conditioner did not work gave us a fan finger nail left behind side table had not been cleaned before our stay bad attitudes from most not all staff no safe that was supposed to be on wall to store our belonging so will will never be back
Stayed 11 nights in Mar 2025

6/10 Okay

Ashley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It’s an old hotel, the food from the restaurants is good but the one from the buffet was very bad. Also, keep in mind this is a wedding hotel so we got kicked out of the pool because they had to start setting up for a wedding, way earlier than closing time. A lot of water leaks around the upper floors.
Stayed 1 night in Feb 2025

6/10 Okay

Ardis

Stayed 7 nights in Mar 2025

6/10 Okay

Rhonda McCusker Cassidy

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Cameron Dean

Liked: Amenities
Staff is friendly and always greet you with a nice smile and hola. Great place for family
Stayed 6 nights in Mar 2025

2/10 Terrible

Gabriela Nicole Mendez

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This has to be the worst hotel I have ever stayed at. Let’s start with the rooms. Dirty, unkept and ugly. The bed sheets were stained, the towels were stained, the room was dirty and it looks like the place hasn’t been remodeled since it was built. The food was terrible and the buffet was really small with little options. Reserving a table at the restaurants was very hard. We could only get a reservation one night and we had to go to the front desk to get it. The staff was okay, nothing special. Our bathroom sink was clogged and the safe was not working and the staff took about 45min to an hour to come to the room to fix it. The halls were always dirty, something was always spilled on the floor and they took forever to clean it. The staff was also very noisy, all the time. Do not waste your money at this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property needs some more care, food and service was good
Stayed 7 nights in Mar 2025

8/10 Good

Curtis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
I liked the location. Lots to do in surrounding area. Some of the buffet options for dinner and lunch left more to be desired. The staff was awesome, Juan on the beach is the man. Not great water pressure/heat in shower. Overall it was great.
Stayed 7 nights in Mar 2025

6/10 Okay

Crystal

Stayed 8 nights in Mar 2025

6/10 Okay

Navil

Liked: Cleanliness, property conditions & facilities
Everything was nice at the property the only disadvantage is that you have to reserve for the restaurants if you have all inclusive, and you can only reverse 1 restaurant per day 👎
Stayed 4 nights in Mar 2025

6/10 Okay

Shailean

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I suppose it depends what you are looking for ... we took our kids and this was a kid geared vacation, the kids were over joyed and had the best time. Entertainment , pools, water park and food are very kid friendly and for this reason it was good. ' This is for sure NOT a 5 star resort and if you are going with RIU , Dreams Expectations you will be disappointed. Food was not good, we left the resort often to eat , the maid service was terrible. However; staff was relatively friendly for the most part , booze was poured heavy, pools were great. In Summary : Would we go back ... No.... was it a nice family vacation ... Yes, There are many other resorts within the same price range that I would consider nicer , but that is my opinion.
Stayed 8 nights in Feb 2025