10/10 Excellent
Laura, Whitefish bay
Traveled with partner
Mar 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and the staff was remarkable and extremely service forward. There were a large variety of pools and restaurants to choose from, and all the food was good to excellent. We knew the property was remote, about a 40 minute ride from Puerta Vallarta, which meant taxi or uber rides to get anywhere ($20-30USD each way). The rooms were clean and comfortable and housekeeping was thorough, including a daily restock of the free mini bar in the room. but beware that there is construction on one side of the resort and we needed to change rooms when we arrived, that wasn’t the view we came for. We opted to attend a presentation for their vacation club bc we were given a VIP access to Secrets for doing so. Without that access the choices for restaurants and pools would have been very limited. Be aware that the beach at the property is very rocky, not great for beach walkers. But the waves are good for surfers and it was fun to watch them from many of the pools and restaurants. Cons were minor. Bath towels were scratchy, light switches in the room were in an odd and inconvenient spot, and music at almost all the pools tended to be loud and thumping nearly all day long making it difficult if you just wanted some peace and quiet and listen to the waves. One last thing, Amstar has staff onsite to book excursions but they don’t include shuttle to the meeting place so plan to add $40-50 USD for round trip transportation to the starting points.
Laura
Stayed 7 nights in Mar 2025