6/10 Okay
Alejandro
Oct 20, 2024
Liked: Cleanliness
Disliked: Staff & service
So we take 1-2 vacations a year and this was not what we expected the rooms were great the location is not what is described on the website it is not 1/2 mile from the Malecon, the food was ok but most of the restaurants were closed so not very many options and the most annoying part was that we had to sign a receipt every single time that we ordered anything that got old really quick we had bracelets that they knew we were all inclusive but we still had to sign every single time, the pool service was very poor I had to go to the bar to get food and drinks most of the time, the service at the restaurant wasn’t the best either, so we’ll never go back to that hotel.
Alejandro
Stayed 5 nights in Oct 2024