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Grand Palladium Vallarta Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
On the beach, sun loungers, beach umbrellas, beach towels
Lobby
Restaurant
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
$267
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Punta de Mita Beach
    ‪3 min drive‬
  • El Anclote Beach
    ‪5 min drive‬
  • Destiladeras Beach
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

7.6 out of 10
Good
(16 reviews)
  • 334 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Triple Garden View

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

  • 333 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Deluxe Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Garden View

8.2 out of 10
Very good
(48 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

8.0 out of 10
Very good
(22 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

  • 334 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

8.8 out of 10
Excellent
(6 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

  • 334 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 2

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 1

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 4

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 2

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 333 sq ft
  • Sleeps 2

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 4

Room Deluxe with Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 409 sq ft
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 333 sq ft
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 333 sq ft
  • Sleeps 4

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About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

4.5-star Punta de Mita property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Grand Palladium Vallarta Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down comforters. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This Colonial property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite uncovered self parking is complimentary.

Grand Palladium Vallarta Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Grand Palladium Vallarta Resort & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Service fee: USD 19

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or hot tub

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 431 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Giovanni

Traveled with family
Liked: Staff & service
I wish the restaurants we here open later.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

2/10 Terrible

Edwin, Poulsbo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for Deluxe panorama ocean view- the room did not have a panoramic ocean view - room 1228 does not have a panoramic ocean view. Air conditioner in room was so loud could not sleep with it on Pool was dirty and closed for 1/2 of sunday 4/20 was very cloudy and dirty the day before. “ocean salt pool” did not exist Buffet was so busy for 3 or 4 days a line went down to bottom of stairs All of the restaurants were so busy we could only find reservations for 5 or 530pm. Bathroom didn't flush properly and flush button came off the wall.
Stayed 6 nights in Apr 2025

4/10 Poor

JOSEPH

I have never written a review on anything until now. The hotel does feel and look old, it could use some updating. I was unable to check in early and was finally able to get into my room around 3:30pm. The bathroom lighting was very dim
Stayed 3 nights in Apr 2025

4/10 Poor

Beatriz

Traveled with family
Buffet restaurant foood was always cold
Stayed 3 nights in Apr 2025

6/10 Okay

Arminda Lopez

Traveled with family
Disliked: Staff & service, property conditions & facilities
Buffet style food was always cold

8/10 Good

Erin, Fort Collins

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service
I love Grand Palladium but there is a room for improvements
Stayed 7 nights in Apr 2025

2/10 Terrible

Adam

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The food terrible ( im was sick from 3 days diarrhea omg.talk same more people aruond 15 more the was diarrhea ( not recommended)
Stayed 3 nights in Apr 2025

8/10 Good

Susy

Traveled with family
Liked: Staff & service, amenities
Even it is all inclusive the food was good. Didn't like the reservation process for the restaurant as the app didn't work and coudnt eat were we wanted
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. The resort felt large enough you weren’t on top of each other but small enough things were close. Lots of food options for our picky child. The only thing I would look at fixing was the LOUD sound during the performances. We only went to one because the mic and speakers were so loud it hurt our ears too much. The kids went to the kids club and had a blast. It was super well organized. The pools were huge, but big enough. Loved that the kids pool area was slightly cooler so you could wade your legs in and not get fully wet. It would have been nice to grab snack options on off hours from the buffet or restaurants but on the second day we just grabbed some snacks from the buffet to eat at the pool.
Stayed 5 nights in Mar 2025

8/10 Good

Anna, Winnetka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice vacation. Clean room. I was pleasantly impressed with food choices nice beach area, you can swim in the ocean, if waves are not aggressive, lots of surfers. However, not enough chairs on the beach. Cecilia, the concierge is very helpful and responsive on WhatsApp. Our safe didn’t work. It was fixed right away. Ricardo at the breakfast buffet, the server, was exceptional, no need to wait for coffee. It was crowded, it’s recommended to go to buffet early if you don’t want to wait in line to be seated, or have easy access to food choices. The property has beautiful jungle setting and beach cliffs. It was a perfect choice for our short vacation.
Stayed 5 nights in Apr 2025

4/10 Poor

Mistine Marie

Traveled with family and small children
Liked: Staff & service
Booked my trip and then when I got there, they told me the only way to go to some of the restaurants was to purchase the higher package and then they didn’t get our reservations done but allowed us to go to the restaurants as long as we were gonna buy champagne or lobster even though the tables weren’t full. Complete scam and then had people try to corner you with a timeshare type program offering 300.00 towards towards hotel services however I booked massages and got the price and then as soon as I told him I was using my bucks they raise the price so you’re just paying for it anyway ridiculousness
Stayed 6 nights in Apr 2025

10/10 Excellent

Denita Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort and highly recommend. It is a bit further from the Airport though.
Stayed 3 nights in Apr 2025

8/10 Good

Karen W

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the resort. Be prepared for a workout. Built into the side of a cliff, it is not flat and there are no elevators. The staff were very friendly and helpful. The food was good, especially at Portofino and Internatuonal. Reservatuins were difficult to get with our group of 10 which was disappointing. Even if we could get a reservation for the entire group, we were unable to sit together which was even more disappointing. Portofino made an exception for our "after wedding dinner." We were able to push two tables together for eating at the buffet. The wedding was beautifully planned and executed. Again because we were a small group, my daughter and future son-in- law were unable to use their balcony of choice but, it was still very nice. The other thing was transportation. It was not provided from/to the airport since we booked through Expedia rather than the resort travel club. Not a big deal but taxis were pretty pricey...$80US for my husband and I which we expected. My other daughter and her spouse did book through the resort but were not told of the resort transportation service until their departure. They paid $145US for their taxi to the resort. Live and learn. Still it was an enjoyable week.
View from our room
View from their wedding balcony
Stayed 7 nights in Apr 2025

10/10 Excellent

Lauryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good
Stayed 5 nights in Apr 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Cleanliness, amenities
It was an ok stay.
Stayed 5 nights in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Don’t book if you come in large groups cannot be accommodated to gather in restaurants other than that is all good..
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria.

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Angela Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexandre Dos Santos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The room was clean and comfortable, the food was very good, a lot of variety, and the special restaurants were great. The adult pool is a little warmer, which was great, even when the weather was very hot. The beach right in front of the hotel was very nice. The service and staff were friendly and kind. I super recommend staying at the hotel.
Stayed 5 nights in Apr 2025

4/10 Poor

kristian

Traveled with partner
Liked: Staff & service
The staff are amazing. However the food quality has declined since our last trip a couple of years ago to this resort. Love the location, disappointed with the food this time.
Stayed 1 night in Apr 2025

6/10 Okay

Lance

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff were friendly and for the most part accommodating. The entertainment was limited and the food was at times excellent and at times terrible. It's funny, the service and quality of food at Portofino was terrible, while the service and quality of food at the International was excellent. Based on location, I assume the food is coming from the same kitchen. This is the second time we have stayed at the Grand Palladium Vallarta and I must say, nothing has changed.
Stayed 7 nights in Apr 2025

6/10 Okay

Katarina

Traveled with group
Liked: Cleanliness, staff & service
The Grand Palladium sits on a really beautiful piece of land - I love the jungle in the middle. I think the food often left something to be desired and the drinks often tasted like aspartame which was unfortunate. The staff were excellent and always friendly, and the entertainment was great (live DJ specifically). Some of the facilities needed improvement as well despite looking nice - the fan in our bathroom never turned on, there was one light that didn’t work, and at one point there was water coming from the ceiling in a bar we were in. Also, the app for booking restaurant reservations was difficult to use, and restaurants weren’t open every day so we weren’t able to try each one.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jesie vee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025