Beginning of main content

Superior King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple Room - with a double bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Dining availability limited at one or more venues

Other inclusions

  • Transportation to offsite activities

Not included

  • Surcharge for premium food items
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Transportation to offsite activities included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included

Property Features

Hacienda Buenaventura Hotel & Mexican Charm is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with umbrellas, sun loungers, and free beach club nearby.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. This Colonial hotel also offers an outdoor pool, a garden, and a terrace.

Hacienda Buenaventura Hotel & Mexican Charm is a smoke-free property.

  • Couples/private dining
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Free beach shuttle
  • 24-hour front desk
  • Free beach club nearby
  • Beach umbrellas
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1950
  • Beach sun loungers
  • Nature reserve
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 3
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 155
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Garden

Room Amenities

Hacienda Buenaventura Hotel & Mexican Charm offers 155 accommodations with safes and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with digital channels. Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • In-room climate control (air conditioning)
  • Shower only
  • Hair dryer (on request)
  • Digital TV service
  • Down comforter
  • TV size: 32
  • TV size measurement: inch
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

La Troje - This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.

Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Cascada Bar - This bar overlooks the pool. Open daily.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Massages
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Casino nearby
  • Ziplining nearby

Hotel Policies

Payment types

Fees

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

Contactless check-out is not available

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 6

Contactless check-in is not available

No elevators

Children stay free

Service animals not allowed

Number of children who can stay free - 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel & Mexican Charm Hotel
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club
  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Awards & Affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?