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Hacienda San Angel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda San Angel

Exercise/lap pool
Royal Suite Celestial, 1 Queen Bed, Terrace, Bay View | Terrace/patio
Signature Suite Angel's View, 1 King Bed, Terrace, Ocean View | Premium bedding, in-room safe, individually decorated
Courtyard
Aerial view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Pet friendly
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Miramar 336, El Centro, Puerto Vallarta, JAL, 48300
  • Church of Our Lady of Guadalupe
    2 min walk
  • Restaurant Iguana
    2 min walk
  • Puerto Vallarta Bus Terminal
    11 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    28 min drive

Room options

View all photos for Royal Suite Rincon de Angeles, 1 King Bed, Terrace, Ocean View

Royal Suite Rincon de Angeles, 1 King Bed, Terrace, Ocean View | Premium bedding, in-room safe, individually decorated

Royal Suite Rincon de Angeles, 1 King Bed, Terrace, Ocean View

  • 477 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite Celestial, 1 Queen Bed, Terrace, Bay View

Royal Suite Celestial, 1 Queen Bed, Terrace, Bay View | Beach/ocean view

Royal Suite Celestial, 1 Queen Bed, Terrace, Bay View

  • 673 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite Angel's View, 1 King Bed, Terrace, Ocean View

Signature Suite Angel's View, 1 King Bed, Terrace, Ocean View | Premium bedding, in-room safe, individually decorated

Signature Suite Angel's View, 1 King Bed, Terrace, Ocean View

  • 545 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite Vista de Santos, 1 King Bed, Terrace, Ocean View

Panoramic Suite Vista de Santos, 1 King Bed, Terrace, Ocean View | Premium bedding, in-room safe, individually decorated

Panoramic Suite Vista de Santos, 1 King Bed, Terrace, Ocean View

  • 264 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite San Jose, 1 King Bed, Terrace, Ocean View

Grand Suite San Jose, 1 King Bed, Terrace, Ocean View | Premium bedding, in-room safe, individually decorated

Grand Suite San Jose, 1 King Bed, Terrace, Ocean View

  • 319 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Serafin, 1 Queen Bed, Courtyard View

Junior Suite Serafin, 1 Queen Bed, Courtyard View | Premium bedding, in-room safe, individually decorated

Junior Suite Serafin, 1 Queen Bed, Courtyard View

  • 395 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Crown view, 1 Queen Bed, Courtyard View, Balcony

Junior Suite Crown view, 1 Queen Bed, Courtyard View, Balcony | Premium bedding, in-room safe, individually decorated

Junior Suite Crown view, 1 Queen Bed, Courtyard View, Balcony

  • 346 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr Suite Garden of Angels, 1 King Bed, Garden View

Jr Suite Garden of Angels, 1 King Bed, Garden View | Garden view

Jr Suite Garden of Angels, 1 King Bed, Garden View

  • 281 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr Suite Angel's Dome, 1 Queen Bed, Balcony, Mountain View

Jr Suite Angel's Dome, 1 Queen Bed, Balcony, Mountain View | Premium bedding, in-room safe, individually decorated

Jr Suite Angel's Dome, 1 Queen Bed, Balcony, Mountain View

  • 520 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite San Miguel, 1 King Bed, Terrace, Ocean View

Presidential Suite San Miguel, 1 King Bed, Terrace, Ocean View | Premium bedding, in-room safe, individually decorated

Presidential Suite San Miguel, 1 King Bed, Terrace, Ocean View

  • 1468 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Milagros, 1 King Bed, Terrace, City View

Junior Suite Milagros, 1 King Bed, Terrace, City View | Premium bedding, in-room safe, individually decorated

Junior Suite Milagros, 1 King Bed, Terrace, City View

  • 412 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite San Gabriel, 2 Double Beds, Pool Side, Garden Area

Junior Suite San Gabriel, 2 Double Beds, Pool Side, Garden Area | Premium bedding, in-room safe, individually decorated

Junior Suite San Gabriel, 2 Double Beds, Pool Side, Garden Area

  • 481 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Hacienda San Angel

4-star hotel in Downtown Puerto Vallarta
This hotel features 3 outdoor pools, a restaurant, and spa services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hacienda San Angel offers 12 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 15-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hacienda San Angel features 3 outdoor swimming pools. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an area shuttle within 9 kilometers and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Hacienda San Angel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and noon.
Hacienda SanAngel Gourmet - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 9 km
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant

Restaurants on site

  • Hacienda SanAngel Gourmet

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (40 inch wide door)
  • Handrails in stairways (40 inches high)
  • Visual alarms in hallways

More

  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 28 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hacienda San Angel Inn Puerto Vallarta
Hacienda San Angel Inn
Hacienda San Angel Puerto Vallarta
Hacienda San Angel
Hacienda San Angel Hotel Puerto Vallarta
Hacienda San Angel Hotel
Hacienda San Angel Puerto Vallarta
Hacienda San Angel Hotel Puerto Vallarta

Hacienda San Angel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 98 reviews" "
Rating 8 - Good. 9 out of 98 reviews" "
Rating 6 - Okay. 0 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 3 out of 98 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Luis was the best! Best food we had in PV! We had the best view from San Miguel Suite
Stayed 2 nights in Aug 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Martha, Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property well appointed in the downtown area. Convenient to walk everywhere. Great service. Our room San Jose had the best view. We were offered upgrade to another room but we could not let go if the view so got a bottle of wine instead for Expedia VIP. Only negative was the church bell so close but I tend it out.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extraordinarily! From service, to food, to the beautiful art and architecture - it was all wonderful!
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia, Odenton

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! We absolutely loved our stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with amazing architecture and art. Beautiful rooms with incredible views, excellent restaurant and service. Will definitely return!
Stayed 4 nights in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite luxury hotel in Puerto Vallarta. Service was above and beyond. There was attention to every detail. I can’t wait for my next visit.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most charming and well appointed boutique hotel I’ve ever stayed in! The staff, especially Luis who brought us breakfast every morning, were amazing. Every little detail is tended to here. Every view, every plant, every statue and fountain and piece of art. My favorite ever.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with attentive staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property! Like a magical garden. If you're looking for a quiet, romantic stay, then this is your oasis. A boutique hotel with only 10 rooms, we sometimes felt like the only two guests on the property. There are hidden terraces and quiet reading corners, exquisite artwork and water features, and the rooms are unique and comfortable. But the service trumps it all; the staff go above and beyond to make you feel at home, they never miss a beat. A special thank you to Luiz and Norma for their kindness and hospitality! The property has an amazing gourmet restaurant, and the Italian place across the road is breathtaking. The area is a steep walk to the Malecón, but the 3 blocks through decorated gardens are an absolute delight, and they're lined with unique shops and quaint little restaurants. Safe and well lit after dark. 5 stars all around. Bring your partner here, you will not regret it!
Stayed 5 nights in May 2024

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo or conditioner refill and no shower cap or cotton balls. Little stuff that usually is provided
Stayed 2 nights in May 2024

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, amenities
Wonderful oasis tucked into the Romantic Zone/Old Town area. Food is amazing for breakfast and dinner. Service is amazing also. A couple of issues with the door to my room and the toilet flushing that were addressed when brought to their attention. Charming and historical feel with lots of art pieces and beautiful grounds.
Stayed 7 nights in Apr 2024

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most peaceful, quaint and historical hotel in Puerto Vallarta. Impeccable service, food and great views.
Stayed 1 night in Apr 2024

10/10 Excellent

Aida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace of heaven on earth ❤️ So incredibly quaint and excellent location in zona romantica.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Apr 2024

10/10 Excellent

mary

Stayed 5 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't want to stay in the resort area because it was so far away from the more authemtican downtown/malecon area. What an awesome place this was! So gorgeous, unique and close to everything. Staff was incredibly nice and accommodating. I would highly recommend the celestial suite! It was a bit more money but being able to come out on the private patio with water fountain overlooking the town was amazing! I felt Safe as well.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, amazing views, attentive staff!
Stayed 3 nights in Jan 2024

8/10 Good

Todd

Liked: Staff & service, property conditions & facilities
Pluses and minuses
While I left my thoughts directly with the staff, and while I think this property is incredible, unique, and appealing in many ways, in light of all the accolades in other reviews this far, I thought it might be worthwhile to point out a few things for other potential guests to be aware of. If you are an aged person or have any sort of physical disability at all, be mindful that to leave this property it is near the top of a very steep hill. I would select a room on the ground level, too. Rooms adjacent to a pool area will be loud simply with guests conversations. If you're more of a morning person and like to get to bed earlier, the live music in the dining room didn't end early. It is a very old building filled with religious artifacts and art if that matters to you. I can't speak for all rooms, but our room had a very old mattress that was excruciatingly uncomfortable- for this reason alone I would not return for a stay as we both tossed and turned all night and got a horrible sleep. It was once a pillow top, but the pillow long ago deflated. If I were judging the hotel's value based on the atmosphere, beauty, upkeep and service alone, I would say it's fair. But the horrible mattress and terrible night's sleep (a hotel's ultimate job) was so bad that I couldn't bare to stay there another night. Given the prices of a stay, a quality mattress shouldn't be an issue.
Stayed 1 night in Jan 2024

10/10 Excellent

Louis, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Bruno

Disliked: Staff & service, property conditions & facilities, room comfort
Ripoff
This please is a ripoff for the price they charged and what they offered. The rooms are basic, broken fixtures, old grave condition linens and little privacy. Location is difficult to get to by car since it is locating on a narrow street up on the hill behind the church. Staff were not enthusiastic, breakfast was just coffee and fruits. I would not recommend paying US$970+ to stay here per night.
Stayed 1 night in Dec 2023

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda San Angel was beautiful, staff was friendly and attentive. The grounds were clean, room service and housekeeping was great. We would definitely stay again!
Stayed 3 nights in Aug 2023