Hard Rock Hotel Vallarta - All Inclusive

4.5 star property

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Exterior
Exterior
5 bars/lounges, 2 poolside bars, swim-up bar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
On the beach, beach cabanas, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Rivera Farmer's Market
    ‪3 min walk‬
  • Paradise Plaza Shopping Center
    ‪4 min walk‬
  • Vallarta Adventures
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

Rock Royalty Ocean view Double beds

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Partial Ocean View King

  • 463 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Bedrooms, Pool View (Family)

  • 747 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

  • 2099 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Rock)

  • Sleeps 4
  • 1 King Bed

Deluxe Partial Ocean View Double Beds

  • 463 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (PURE WELLNESS)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Diamond)

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Rock Royalty Ocean view king

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hard Rock Hotel Vallarta - All Inclusive

4.5-star Nuevo Vallarta property connected to the convention center, walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Hard Rock Hotel Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club.

Hard Rock Hotel Vallarta - All Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:30 AM.
The Market - This buffet restaurant specializes in international cuisine.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Zen - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Ipanema
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 spa tubs
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1009 reviews
Rating 8 - Good. 255 out of 1009 reviews
Rating 6 - Okay. 124 out of 1009 reviews
Rating 4 - Poor. 47 out of 1009 reviews
Rating 2 - Terrible. 56 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Great service and friendly staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Tehran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was so friendly and took care of the everyday needs of wife and I.
Stayed 4 nights in Nov 2024

10/10 Excellent

fabricio

Stayed 2 nights in Oct 2024

10/10 Excellent

marcelo

Stayed 3 nights in Nov 2024

6/10 Okay

murad

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is very old need lots of upgrades for in pool you can see mold also when you check in staff come ask you to sign in for Legend membership and they will never leave you alone I stayed three nights they asked three times to become a member. Staff is very good in the pool area also all the restaurant they deserve 5 stars. Spa massage is awesome very good professional service. When we checked out again promotional staff came and give you 20 minutes speech to buy your next vacation package. We were there for vacation to relax not get harassed. Yeh also we got stucked in elevator Alford several minutes because of malfunctioning. Overall we enjoyed our stay and also enjoyed beautiful sunset
Stayed 3 nights in Nov 2024

10/10 Excellent

Enriqueta, Santa Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay, the place and staff were great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Gavin Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Keri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly. Lots of entertainment throughout the day and evening. great food, rooms are very clean
Stayed 7 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable
Stayed 3 nights in Oct 2024

10/10 Excellent

Hriday abhijit

Stayed 5 nights in Oct 2024

8/10 Good

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, staff was fun and polite. We always had a drink in our hand and the staff did a great job at keeping the party going. The main pool just got a little busy with kids splashing around the swim up bar. Knocking over drinks and splashing. But that’s not their fault.
Stayed 7 nights in Oct 2024

10/10 Excellent

Luis, whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with fun atmosphere.
Stayed 7 nights in Aug 2024

8/10 Good

Paola

Traveled with family and small children
Liked: Staff & service
I definitely loved, food is very good quality. Outdoor poor areas very nice and clean. The only thing I didn’t like was the rooms. Definitely need an update. Also weren’t to clean. Overall, I still highly recommend this place
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Worthless
The never bring the bottle as VIP guest so; the VIP status it’s irrelevant and useless
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hard rock! Always a fun time with great attentive service and good food and activities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jesusa Enedina Aleli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing but great things to say about our experience in Hard Rock Vallarta. There were minor issues but they addressed it right away. All the staff were great from day one until our departure, they never expect tips but super grateful when they receive it! Food and drinks in all the restaurants were delicious. Entertainment was great as well. No boring day for us. We are definitely coming back.
Stayed 7 nights in Oct 2024

8/10 Good

Kelsie Nicole, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved going to Hard Rock in Puerto Vallarta. I’ve been 3 times now. The only thing we have a complaint about is the time share Legend employees hounded us every time we went to the lobby. We started avoiding the lobby at all costs.
Stayed 7 nights in Sep 2024

8/10 Good

Misael

Stayed 3 nights in Sep 2024

6/10 Okay

Jorge

Traveled with group
Liked: Cleanliness, amenities
Overall it’s an ok all inclusive resort. I had a bad experience within my room as cash money was taken out of my backpack. It is not fair to accuse staff 100% as I have no video to prove it. But I counted my money on arrival and then the day before departure and I as missing closed to $1,000 dls. This time I didn’t go out partying/clubing so I know I didn’t spend it without been aware. Anyhow, just make sure to use the safety box to avoid issues like this.
Stayed 3 nights in Aug 2024

8/10 Good

LEONCIO

Stayed 3 nights in Sep 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

rosalinda, longmont

Stayed 2 nights in Aug 2024