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Hotel Hortencia

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hortencia

Terrace/patio
View from property
View from property
Reception
Superior Room, Kitchenette | Free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Francisco I. Madero 336, Puerto Vallarta, JAL, 48380
  • Cuale Island
    2 min walk
  • Crema Barra de Espresso
    1 min walk
  • Puerto Vallarta Bus Terminal
    11 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    27 min drive

Room options

View all photos for Superior Room, Kitchenette

Superior Room, Kitchenette | Free WiFi, bed sheets

Superior Room, Kitchenette

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Free WiFi, bed sheets

Basic Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Reception

Loft Hotel Malecon Vallarta

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.4 out of 5, Excellent, (451)
The price is $71
per night
$85 total
includes taxes & fees
Jan 1 - Jan 2
Loft Hotel Malecon Vallarta

About this property

Hotel Hortencia

3-star hotel in Romantic Zone
This hotel features a 24-hour front desk, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Change of bedsheets is available on request.
Hotel Hortencia offers 12 air-conditioned accommodations with complimentary toiletries and ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Hotel Hortencia features a terrace, tour/ticket assistance, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access.

Hotel Hortencia has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hortencia Puerto Vallarta
Hotel Hortencia
Hortencia Puerto Vallarta
Hortencia Hotel Puerto Vallarta
Hotel Hortencia Hotel
Hotel Hortencia Puerto Vallarta
Hotel Hortencia Hotel Puerto Vallarta

Hotel Hortencia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 84 reviews" "
Rating 8 - Good. 39 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Amenities
The hotel is close to all the excitement that PVR has to offer. The staff were very friendly and helpful! I really enjoyed my time there.
Stayed 9 nights in Nov 2023

8/10 Good

Claudine

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was cosy and great for a night or two.
Stayed 1 night in Nov 2023

8/10 Good

R

Liked: Cleanliness, staff & service, amenities
The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.
Stayed 8 nights in Oct 2023

10/10 Excellent

Leticia

Stayed 1 night in Aug 2023

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good economical place to stay just off very loud Romantic zone, great value and nice people!
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right.
Stayed 2 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning to Vallarta!
Close to everything. Air conditioning! Food all around! Safe.
Stayed 2 nights in Jun 2020

8/10 Good

MarinaK, Capay, CA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean Hotel
Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.
Stayed 5 nights in Nov 2019

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service
Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing
Stayed 8 nights in May 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.
Stayed 7 nights in Mar 2019

2/10 Terrible

ZenSensual, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked on line and made a mistake on the date. I checked availability for the actual date i needed which was November 30 and they had vacancy which was over a month away from my departure date. I contacted them an hour later when i noticed my mistake and they would not give me a credit or refund. Poor customer service when it didnt cost them anything or have any loss on my account..
Stayed 1 night in Oct 2018

10/10 Excellent

Favio, Vallarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Nothing fancy, but in great location, desk & housekeeping staff great attitudes. I will stay here again without problem.
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable place and good location i will be back
Stayed 1 night in May 2018

8/10 Good

Lindy, canada

Liked: Cleanliness, staff & service, room comfort
Very economical basic hotel
I got this room for an excellent price. Great location. Surrounded by a multitude of shops, restaurants and bars. Short walk to beach and Malecon. Wifi was sketchy. All staff were nice but the daytime female supervisor was always very sweet and kind. Very pleasant. She allowed us to extend checkout until 1:30. I would definitely stay here again. It’s basic, simple but practical for our needs. Thank you Hotel Hortencia.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good Value, not a great night's sleep.
The room was run-down, but clean. The bed was very hard. It was very noisy and the windows didn't close completely so it was difficult to sleep. Music was happening all night (Saturday night).

6/10 Okay

Fredy

Disliked: Property conditions & facilities, room comfort
Friendly staff
Mattress really hard, is time to replace it, bad pillows, no internet

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service, very friendly and welcoming although it can be noisy at night
Stayed 5 nights in Mar 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2018