Hotel Mousai Puerto Vallarta Adults Only

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Kayaking
Aerial view
4 outdoor pools, free cabanas, pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room

Reviews

9.4 out of 10
Exceptional

Popular amenities

$519
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Place, Garza Blanca Beach
    ‪5 min walk‬
  • Place, Playa Palmares
    ‪7 min walk‬
  • Place, Playa Esmerelda
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

Suite North

9.8 out of 10
Exceptional
(7 reviews)
  • 1069 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite North

10.0 out of 10
Exceptional
(8 reviews)
  • 1069 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Corner Suite North

10.0 out of 10
Exceptional
(1 review)
  • 1364 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite North

8.0 out of 10
Very good
(2 reviews)
  • 1364 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

The Penthouse North

  • 2852 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite two Double Beds North

10.0 out of 10
Exceptional
(3 reviews)
  • 1069 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite South

8.8 out of 10
Excellent
(5 reviews)
  • 1061 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite two Double Beds South

9.0 out of 10
Wonderful
(2 reviews)
  • 1061 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Corner Suite South

  • 1264 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite South

9.6 out of 10
Exceptional
(4 reviews)
  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite South

10.0 out of 10
Exceptional
(1 review)
  • 1200 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Master Suite South

8.0 out of 10
Very good
(1 review)
  • 1537 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two bedroom Master Suite South

  • 2598 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Two Suite South Connected

10.0 out of 10
Exceptional
(1 review)
  • 2122 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Two Ultra Suites South Connected

  • 2122 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ultra Suite Two Double Beds South

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About this property

Hotel Mousai Puerto Vallarta Adults Only

5-star resort in South Zone
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers outdoor tennis courts, a health club, and a hot tub. Complimentary self parking and valet parking are available on site.

Hotel Mousai Puerto Vallarta Adults Only has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 828 out of 1008 reviews
Rating 8 - Good. 96 out of 1008 reviews
Rating 6 - Okay. 33 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Henry, HOUSTON

Stayed 2 nights in Aug 2025

10/10 Excellent

luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it
Stayed 4 nights in Aug 2025

8/10 Good

Julieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iron burned my shorts, floor was wet and check in. Refrigerator was not cooling and no hot water. I took cold showers.
Stayed 3 nights in Aug 2025

10/10 Excellent

Blase

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, I highly recommend!
Stayed 2 nights in Aug 2025

6/10 Okay

Stacy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Zenovia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled around the world and stayed at so many resorts and all inclusive hotels…but Hotel Mousai is definitely the all inclusive resort I’ve ever experienced. I can’t say enough about how much I love this property. The staff is excellent and will go above and beyond to make sure you’re satisfied. The resort itself is beyond exquisite!! We stayed in an Ultra Corner Suite South (King) - that over looked the ocean and the mountains. Breathtaking!!! And for all the comments you see that say the decor looks like Vegas is absolutely not true. I have been to Vegas several times and this is not even a comparison. The layouts of the rooms are so well thought ahead. They are super large with wonderful open layouts. In regards to the food… I’m a foodie and it’s hard to get me to like anyone’s menus or food. But I give them a 10/10. Every meal including their room service is amazing. My husband and I are planing to come back in the fall when they have the new additional towers up. If you’re thinking about staying at this resort…don’t think any longer. THIS WILL BE YOUR FAVORITE RESORT! If you don’t mind kids, consider Garza Blanca…which is the sister property and they are all connected. Hotel Mousai is an all adult property with north and south towers. South is the newer property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mousai is everything it advertises online + so much more. Staff was incredibly hospitable and warm. Greta was our butler and Benna osvaldo ricardo were all amazing at helping to make our short stay unforgettable. Outstanding job Mousai- you’ve made an imprint of the beautiful puerto vallarta in our hearts for life. Can’t wait to return in November!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not walkable. Not close enough to the beach
Stayed 3 nights in Aug 2025

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aude C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dear Mousai team, thank you so much for hosting us for our first time in Puerto Vallarta. This has been an exceptional holiday week we will forever remember. The hotel, garden, spa, bedroom and rooftops are absolutely gorgeous. We enjoyed our bedroom with its amazing view and ensured to use the jacuzzi daily. The room was always clean and ready whenever we came back, and the room service was perfect. The food and cocktails were beyond exceptional as well, from Italian, Japanese, Chinese and Bocado's, we have been eating at Michelin restaurants all week, and that's a huge compliment coming from us, very picky Frenchies. We were even more pleased by the level of service, kindness and empathy your team offered us, which makes really your hotel a special place. In particular, we are very thankful for our butler Ernesto, so kind and professional, and by other staffs in all your fabulous areas (Enrique, Marco, Alejandra, Pilar, Jan, Orlando, Ricardo... and so many others at the rooftop and other levels). We are already dreaming to come back and enjoy it again, but until that, please receive and share our gratitude to all your staff and wishing you all the best to your future projects! Muchas gracias! Aude & Cedric
Stayed 8 nights in Aug 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay!

The service food location everything was perfect.
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.
Stayed 4 nights in Jul 2025

8/10 Good

FAAIZAH, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t knock on the door pass 8pm unless requested
Stayed 3 nights in Jul 2025

8/10 Good

Monique Nichelle, Decatur

Liked: Cleanliness, property conditions & facilities
This property is beautiful. Some of the staff is nice but others but
Stayed 3 nights in Jul 2025

8/10 Good

Rubina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean views from our balcony.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hersel

Liked: Cleanliness, staff & service, property conditions & facilities
i like this place, very safe with friendly staff.. diego is the best.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie, Overland Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
Stayed 4 nights in Jul 2025

10/10 Excellent

Abraham Prado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in puerta vallarta.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ismail

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Worst staff and customer experience
Stayed 3 nights in Jul 2025

10/10 Excellent

omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryann de Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated my birthday and our 26th wedding anniversary and the staff were exceptionally outstanding in many ways, ensuring our celebrations were memorable!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Micah

Stayed 2 nights in Jul 2025