Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
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4 outdoor pools, free cabanas, pool umbrellas
Property video
Aerial view
Kayaking
4 outdoor pools, free cabanas, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • All inclusive
  • Housekeeping
$346
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    ‪5 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

Corner Suite North

10.0 out of 10
Exceptional
(1 review)
  • 1364 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite North

10.0 out of 10
Exceptional
(8 reviews)
  • 1069 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Ultra Suites South Connected

  • 2122 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

The Penthouse North

  • 2852 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite South

10.0 out of 10
Exceptional
(1 review)
  • 1200 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite South

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite two Double Beds North

10.0 out of 10
Exceptional
(3 reviews)
  • 1069 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Master Suite South

8.0 out of 10
Very good
(1 review)
  • 1537 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite South

8.8 out of 10
Excellent
(5 reviews)
  • 1061 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Two Suite South Connected

10.0 out of 10
Exceptional
(1 review)
  • 2122 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Corner Suite South

  • 1264 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite two Double Beds South

9.0 out of 10
Wonderful
(2 reviews)
  • 1061 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite North

9.8 out of 10
Exceptional
(7 reviews)
  • 1069 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite North

8.0 out of 10
Very good
(2 reviews)
  • 1364 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two bedroom Master Suite South

  • 2598 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ultra Suite Two Double Beds South

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About this property

Hotel Mousai Puerto Vallarta Adults Only

5-star resort in South Zone
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers outdoor tennis courts, a health club, and a hot tub. Complimentary self parking and valet parking are available on site.

Hotel Mousai Puerto Vallarta Adults Only has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 995 reviews
Rating 8 - Good. 101 out of 995 reviews
Rating 6 - Okay. 34 out of 995 reviews
Rating 4 - Poor. 22 out of 995 reviews
Rating 2 - Terrible. 29 out of 995 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lilit

Liked: Cleanliness, amenities, property conditions & facilities
This property is absolutely beautiful an
Stayed 3 nights in May 2025

10/10 Excellent

Jenae

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top tier, food, services, staff ,and views. They really take care of you
Stayed 3 nights in May 2025

10/10 Excellent

sedric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, beautiful facility and great food
Stayed 3 nights in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The service, food, and staff were a 10/10 across the board. The only issue we experienced during our visit was the broken fridge we had in our room. It was also forming some kind of mold on the drinks that were on the top shelf, I’m assuming from condensation. Didn’t bother us at all but it would probably bother someone in the future. We will absolutely be back as soon as possible and we can’t thank everyone in the establishment enough for an amazing trip/birthday. Thanks again!
Stayed 2 nights in May 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Apr 2025

4/10 Poor

erika

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The hotel itself was beautiful, but unfortunately, our stay was affected by an issue with our room. From around 6 a.m. to 9 a.m., we kept hearing a loud and constant noise coming from the window and curtain area. We weren’t sure what was causing it, and despite bringing it up to the staff multiple times, nothing was done to fix it. Each time we reported it, we were told it would be addressed, but the noise continued every morning throughout our stay. No one offered to change our room, and there was no effort to offer any kind of accommodation or gesture to make up for the inconvenience. What made the situation worse was how it was handled — when I spoke with the manager, he was dismissive and even rude. He told us it wasn’t their problem and blamed the sun and the window, but clearly, this is a design or maintenance issue, as this kind of noise doesn’t happen in other hotels or even in other parts of the same building. Sadly, the mornings were a very unpleasant experience because of this, and it really took away from what could have been a great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Vacation

It was the most amazing experience at The Hotel Mousai!! Everyone provided us with World Class Service!! The pool staff at the South tower were absolutely amazing!! Thanks Omar! Also our sales rep Victoria! Will be back in October!!
My partner of 29 years!
ATV though the jungle of PV!
Stayed 8 nights in May 2025

10/10 Excellent

shikita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about Hotel Mousai
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Kim, Goodyear

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food
Stayed 6 nights in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 3 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a great property the food is ok but the drinks were amazing. Dont get the Wagyu steak at the Chinese restaurant it is 372.00 american and it came out gray and tasted weird. The rooms are insane and amazing.
Stayed 5 nights in Apr 2025

8/10 Good

Shani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place but not resort like more like hotel like
Stayed 3 nights in Mar 2025

10/10 Excellent

Ketty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Genaro

Liked: Cleanliness
Disliked: Staff & service
Very bad customer service the ac broke in the middle of the night and there was no one in the front desk and no one will answer the phone ...... very bad for an ultra corner suite 800 dls a night ..... this was my second time there b im never going back
Stayed 5 nights in Apr 2025

10/10 Excellent

edvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Paraveen M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, good food
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort. The food and staff were excellent. However be aware of using resort credits. My brother and sister in law got charged $2500 dollars at the end of their stay for using resort credits. They were told they could use these towards dinners, drinks and other services the resort offers however this was not true. It appears to be some sort of bait and switch. There are other reviews that talk about this on trip advisor so check it out. Too bad for everyone had a great time tell check out.
Stayed 4 nights in Apr 2025

8/10 Good

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

10/10 Excellent

Anna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and it was as fabulous the second time. Highly recommened.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful. Our room was cleaned in the morning and in the evening. We would come back, and stay here again! Thank you!
Stayed 3 nights in Apr 2025

6/10 Okay

Stephani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dropped the ball on many occasions during our stay. Very disappointed in the overall service, communication, and experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Jody

Stayed 1 night in Apr 2025

8/10 Good

Preston, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025