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Hotel Palmeras

3.0 star property

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Photo gallery for Hotel Palmeras

Terrace/patio
Restaurant
Master Suite | Private kitchen
Reception
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Art Walk Bucerias
    ‪2 min walk‬
  • Playa Bucerías
    ‪2 min walk‬
  • El Tigre Golf at Paradise Village
    ‪17 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Down comforters, individually decorated, individually furnished, desk

Economy Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite | Down comforters, individually decorated, individually furnished, desk

Master Suite

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | Down comforters, individually decorated, individually furnished, desk

Economy Studio

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio

Economy Studio | Down comforters, individually decorated, individually furnished, desk

Economy Studio

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down comforters, individually decorated, individually furnished, desk

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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STUDIO | Soundproofing, bed sheets

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  • Pool
  • Spa
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  • Parking included
3.5 out of 5, Good, (103)
The price is $181
per night
$210 total
includes taxes & fees
Mar 23 - Mar 24
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About this property

Hotel Palmeras

3-star Bucerías hotel steps from Playa Bucerías
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Bucerías hotel also offers an outdoor pool, tour/ticket assistance, and concierge services.

Hotel Palmeras is a smoke-free property.

Terra Café (Cafe & Bar) - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Hotel Palmeras Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 11 out of 87 reviews
Rating 4 - Poor. 10 out of 87 reviews
Rating 2 - Terrible. 11 out of 87 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Antonio

Worst hotel ever
This is the worst place we’ve ever stayed. STAY AWAY THIS PLACE IS A DIVE. The room was dirty, sinks corroded, poor lighting, grungy sheets and towels. Dirty bedspread. Toilet seat broken. Stove didn’t work. No water the last night. Flimsy lock. We told the manager the second day we were leaving and she would not help us to get a refund. The third night ( we stayed 4 nights) there was loud noise late at night and the hotel did nothing. NEVER BOOK with HOTELS.COM. They didn’t give us a refund. We emailed them immediately and they didn’t respond. They didn’t help us. They use hotels which are misrepresented by inaccurate photos.
Tattered and dirty couch
Tattered and dirty stool
Corroded sink. No hot water
Corroded bathroom sink. No hot water
Stayed 14 nights in Nov 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Nov 2024

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph, Courtenay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute centrally located in Bucerius
Stayed 1 night in Feb 2024

8/10 Good

Marilyn June

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marilyn June

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ivan

Liked: Staff & service
Disliked: Property conditions & facilities
A two star pretending to be a 4 star
Stayed 3 nights in Jun 2023

4/10 Poor

mellissa

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
For the price of the rooms, I feel they could have been accommodated with comfortable beds. The beds felt like the box spring only. Simple memory foam mattress topper would help. No water available in the rooms made it uncomfortable to go out in the courtyard in your Jammies to fill up your water. Overall the renovations done to the from the building was nice to see, but landscaping has been abandoned for awhile dead palm leaves falling consistently. Dead plants amd leaves.
Stayed 2 nights in Mar 2023

10/10 Excellent

kevin, Post Falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Very cute boutique hotel. The pool area had many lounge chairs and I loved it being surrounded by lush plants. We will be back.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool

4/10 Poor

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby and pool area very nice upgraded and clean. Past that- the rooms are quite outdated, need upgrades (even a coat of paint), need more attention to cleaning. Our bathroom door and walls were grungy. Outside stair cases were not swept or washed. Our private balcony area dirty to the point of making muddy floors when you stepped inside your room. Note to smokers - there is a waiver you must sign that you will not smoke anywhere on the property.

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
Stayed 1 night in Nov 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Charlene, Etobicoke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully reno'd pool area (reception too but that won't impact your stay). Think the room reno must be delayed. A bit tired. Terrible drapes but I travel with an eye mask so no issue for me. While I was a bit skeptical, the bed was uber comfortable. Small roof patio with excellent ocean views sunset. Excellent location. Beach access is a two-minute walk away. The water was warm, clean and tourist-free. Had the space to myself. Great shops closeby like Martha Sanchez (amazing handbags and jewelry - great quality!); Bici Bikes is great for a tour on two-wheels.
Stayed 1 night in Jul 2022

10/10 Excellent

JOHN, Green Cove Springs

Stayed 1 night in May 2022

8/10 Good

Cesar L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Bring your own pillow
Stayed 5 nights in Apr 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations friendly staff easy check-in took good care of me while I was there and value for the price
Stayed 9 nights in Apr 2022