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Hotel Palmeras

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palmeras

Terrace/patio
Reception
Master Suite | Private kitchen | Coffee/tea maker
Junior Suite | Down comforters, minibar, individually decorated, individually furnished
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Art Walk Bucerias
    2 min walk
  • Playa Bucerias
    2 min walk
  • Tuna Contemporary Ceramics Center
    16 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    23 min drive

Room options

View all photos for Economy Double Room

Economy Double Room | Down comforters, minibar, individually decorated, individually furnished

Economy Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite | Down comforters, minibar, individually decorated, individually furnished

Master Suite

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | Down comforters, minibar, individually decorated, individually furnished

Economy Studio

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio

Economy Studio | Down comforters, minibar, individually decorated, individually furnished

Economy Studio

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, individually decorated, individually furnished

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

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Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (135)
The price is $84
per night
$102 total
includes taxes & fees
Dec 11 - Dec 12
Casa María Resort

About this property

Hotel Palmeras

3-star Bucerías hotel steps from Playa Bucerias
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, a spa tub, and concierge services are onsite. Change of towels is available on request.
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
An outdoor pool and a spa tub are on site.
Hotel Palmeras features an outdoor pool and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Bucerías hotel also offers tour/ticket assistance, concierge services, and pool umbrellas.

Hotel Palmeras is a smoke-free property.

Terra Café (Cafe & Bar) - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Hotel Palmeras Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 17 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 6 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph, Courtenay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute centrally located in Bucerius
Stayed 1 night in Feb 2024

8/10 Good

Marilyn June

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marilyn June

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ivan

Liked: Staff & service
Disliked: Property conditions & facilities
A two star pretending to be a 4 star
Stayed 3 nights in Jun 2023

4/10 Poor

mellissa

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
For the price of the rooms, I feel they could have been accommodated with comfortable beds. The beds felt like the box spring only. Simple memory foam mattress topper would help. No water available in the rooms made it uncomfortable to go out in the courtyard in your Jammies to fill up your water. Overall the renovations done to the from the building was nice to see, but landscaping has been abandoned for awhile dead palm leaves falling consistently. Dead plants amd leaves.
Stayed 2 nights in Mar 2023

10/10 Excellent

kevin, Post Falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Very cute boutique hotel. The pool area had many lounge chairs and I loved it being surrounded by lush plants. We will be back.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool

4/10 Poor

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby and pool area very nice upgraded and clean. Past that- the rooms are quite outdated, need upgrades (even a coat of paint), need more attention to cleaning. Our bathroom door and walls were grungy. Outside stair cases were not swept or washed. Our private balcony area dirty to the point of making muddy floors when you stepped inside your room. Note to smokers - there is a waiver you must sign that you will not smoke anywhere on the property.

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
Stayed 1 night in Nov 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Charlene, Etobicoke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully reno'd pool area (reception too but that won't impact your stay). Think the room reno must be delayed. A bit tired. Terrible drapes but I travel with an eye mask so no issue for me. While I was a bit skeptical, the bed was uber comfortable. Small roof patio with excellent ocean views sunset. Excellent location. Beach access is a two-minute walk away. The water was warm, clean and tourist-free. Had the space to myself. Great shops closeby like Martha Sanchez (amazing handbags and jewelry - great quality!); Bici Bikes is great for a tour on two-wheels.
Stayed 1 night in Jul 2022

10/10 Excellent

JOHN, Green Cove Springs

Stayed 1 night in May 2022

8/10 Good

Cesar L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Bring your own pillow
Stayed 5 nights in Apr 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations friendly staff easy check-in took good care of me while I was there and value for the price
Stayed 9 nights in Apr 2022

8/10 Good

Lesley

Liked: Cleanliness, staff & service
This is a nice clean, basic place to stay. The room was a decent size with a king size bed. The bed was very firm. Which can be a blessing or not depending on your body. The kitchen was adequately equipped with a full size fridge and stove. it could have used a few more dishes, knives, cutting board etc but there is such great resturants near by you are likely to want to just enjoy the local food. There is a small but clean and well maintained pool. The room was dark as the entrance was from the patio and that was shaded. On the other hand, this helped to keep the room cool and meant you could sit outside on your patio. The cabinets and flooring were a little worn but overall, if you want clean, convenient and kind this is the place for you. if you want fancy, go elsewhere.
Stayed 9 nights in Mar 2022

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Bucerias.
What can i say, from check in to check out, absolutely a wonderful stay. Older,mexican style hotel(which is what we want when in Mexico). Had a nice kitchen, with 4 burner gas stove, and a full size fridge and freezer. Comfortable big bed, 2 decks for morning coffee or, a night cap. One overlooking the pool and atrium style common area. And one larger deck overlooking the ocean with table and chairs. Good pool with lots of loungers and chairs with a few tables as well. Free use of sun umbrellas and chairs for the beach. Gas bbq in common area.alll good but what really sets this hotel apart from others is the staff. Cannot say enough good things about all of them. Friendly efficient ,helpful and professional. Will try to book in Hotel Palmeras again in the future.
Stayed 7 nights in Mar 2022

10/10 Excellent

J david

Stayed 1 night in Mar 2022

4/10 Poor

Richard

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
location is perfect. Major renovation. underway and we should have been notified. Not a full price experience. Most of the staff spoke zero English so communicating was difficult. Lost all Old Mexico charm The facility is in very tired condition. Cleaning staff, in contrast was absolutely terrific.
Stayed 11 nights in Mar 2022

8/10 Good

Adelia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location was perfect. Staff were amazing. Due to new owners you will have no kitchen next year. Nothing came with unit like coffee, water, salt pepper ect. Coffee filters. Many long time annual guests are going to differnt sites next year. Too bad we would have gone back for sure.
Stayed 7 nights in Mar 2022

8/10 Good

Christopher, West Kelowna

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff, great location, quaint rooms. Unfortunately, they are in the midst of construction and never mentioned that when booking the room. Also, the Wi-Fi sucks unless you’re standing in the lobby
Stayed 2 nights in Mar 2022

8/10 Good

Renee

Liked: Staff & service
Stayed 3 nights in Feb 2022

2/10 Terrible

CRISTINA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had no water… They never told us when we check in, that they didn’t had running water. Service was horrible, they never apologized. We left the hotel 2hrs after we check in, we were tired and we just wanted to relax but it didn’t happen… I will never be staying at this hotel ever.
Stayed 2 nights in Dec 2021

8/10 Good

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It ok but the room is a blast from the past XD
Stayed 1 night in Dec 2021