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Paloma Del Mar

3.0 star property

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Photo gallery for Paloma Del Mar

Junior Suite Partial Ocean View | Free WiFi, bed sheets
Front of property
Outdoor pool, open 9 AM to 8:00 PM, sun loungers
Standard with 2 Double Beds | Free WiFi, bed sheets
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Honduras # 309 Col. 5 de Diciembre, Puerto Vallarta, JAL, 48340
  • Camarones Beach
    ‪5 min walk‬
  • Malecon
    ‪10 min walk‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior

Superior | Free WiFi, bed sheets

Superior

  • Partial sea view
  • 520 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard with 2 Double Beds

Standard with 2 Double Beds | Free WiFi, bed sheets

Standard with 2 Double Beds

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1 King bed

Standard 1 King bed | Free WiFi, bed sheets

Standard 1 King bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View

Junior Suite Partial Ocean View | Free WiFi, bed sheets

Junior Suite Partial Ocean View

  • Partial sea view
  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Paloma Del Mar

3-star hotel in Downtown Puerto Vallarta
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Paloma Del Mar offers 60 air-conditioned accommodations with complimentary toiletries and ceiling fans. 33-inch Smart televisions come with satellite channels.

Bathrooms include showers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This Puerto Vallarta hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Paloma Del Mar has designated areas for smoking.

La Traviatta - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
MEÑO´S PLACE - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
THE GREEN PLACE - This family restaurant specializes in vegan cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Traviatta
  • MEÑO´S PLACE
  • THE GREEN PLACE

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 33-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9 AM to 8:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Paloma del Mar
Paloma del Mar
Paloma del Mar Puerto Vallarta
Hotel Paloma Mar Puerto Vallarta
Hotel Paloma Mar
Paloma Mar Puerto Vallarta
Paloma Mar

Paloma Del Mar Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 119 reviews
Rating 8 - Good. 40 out of 119 reviews
Rating 6 - Okay. 26 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 8 out of 119 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nothing special

Room booked had no hot water, had to move to another room. No window in room & no bedside table. Room was bare bones. Room overall needed updated! Loose toilet seat, no where to set things in bathroom. 2 towels ( shabby) , no hand towel or wash cloth. Pool area locked in evening & early morning. Pool not heated. Lounge chairs needed replaced. No common area to sit unless you went to lobby. Fresh Water for drinking only in lobby. Neighborhood nice. Lots of restaurants, short walk to beach. Staff ok. Restaurant upstairs very nice, decent food & AWESOME view! Overall would not stay here again unless I got nicer, updated room with balcony.
Stayed 9 nights in Feb 2025

4/10 Poor

Sarah

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No common areas for seating, pool access hours varied each day, a little noisy in the room. Overall an average stay.
Stayed 9 nights in Feb 2025

6/10 Okay

erin

Extremely poor reservation info with hotels.com.

You need to work with hotels and have them clearly specify when reserving with you when room in an interior room with no outside windows. Shame on you. I have ran into this several times with you. It’s a poor reflection on hotels com. Something so simple that you can’t seem to handle.
Stayed 12 nights in Jan 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
No shampoo, hairdryer, bar fridge, safe, shelves or closet for clothes, no phone, no iron or ironing board. No room service, no bellboy.
Stayed 12 nights in Jan 2025

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Property conditions & facilities
Was very clean, but there was no hot water. It is difficult to enter with lots of luggage, you have to go on the street to enter the front doors. Signage was bad. Had to walk around to find front door. Was very noisy on 4th floor do to restaurant above.
Stayed 1 night in Jan 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, room comfort

Pool area sucks

Nice place in good location. Their pool area is not usable n needs major renovation
Stayed 15 nights in Nov 2024

8/10 Good

Louis, Saltspring Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And it has an elevator plus the roof top Italian restaurant is excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great value for money. Clean and comfortable.

A good hotel in a great location. Off of the main street so minimal traffic noise - something to be said for PV! Very helpful staff, clean and comfortable rooms. Large rooms - I had a balcony. Great value for money. I'd stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service
Central location easy walking distance to malecon or las versailles. Road is cobbled and rough so not easy to cross. Close to main road for transport ie bus but not noisy. Staff is very nice and helpful. Building is authentic mexican vibe, clean and functional. Some rooms have kitchenette for longer stays. If you want an authentic mexican hotel, this would be a good choice. Lots of food options at your doorsstep.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great location in Cinco de Diciembre. We are able to walk to many locations. There is an excellent restaurant with great view on site. Our only complaint was that we never seemed to find the time when shower was warm.
Stayed 2 nights in Nov 2023

4/10 Poor

Todd

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The toilet leaked providing a water puddle in the bathroom. Then the toilet stopped working
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2023

4/10 Poor

William, Chapala

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was a bear bones room. there was. only 2 towels no shampoo or other bathroom stuff. 2 Glases no water had to go to the lobby and get it from the dispencer there. Traffic noise was horible and the garbage truk kam every night at 2am to cleanu the trash on the street.
Stayed 13 nights in Apr 2023

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrific .Rude staff. Geo was the check in lady..made it really difficult and we had to pay more for the room .Been coming there for years.. maybe never go back now.
Stayed 2 nights in Mar 2023

6/10 Okay

Patti

Stayed 7 nights in Mar 2023

10/10 Excellent

Carlos

Stayed 1 night in Mar 2023

10/10 Excellent

Mag

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with an ocean view. Very well maintained. Will definitely recommend this place to family and friends!
Stayed 3 nights in Feb 2023

4/10 Poor

Teresa

Traveled with family
Disliked: Property conditions & facilities
room was like a jail vell, the bathroom was mold everywhere, no hotwater at all, even when the repair guy came..the hotwater still didnt work! Pool needs fixing,
Stayed 4 nights in Feb 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A real taste of the culture. Walking distance to the Malecon area and many exquisite restaurants.
Stayed 6 nights in Feb 2023

10/10 Excellent

rosemary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People location
Stayed 2 nights in Feb 2023

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place to stay. It said maid service only once during our 7 night stay but we had someone come daily which was great. Only thing i would recommend is not to stay on the 4th floor...its too noisy when people leave the roof top restaurant. Also, would have liked to have a small fridge as well as a coffee maker in the room.
Stayed 7 nights in Jan 2023

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Morten

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style hotel, spacious, clean and comfortable. Love the area, pool is great and has little kitchenette which is perfect for making simple breakfast at home, no need to go out.