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Hotel Suites Mar Elena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Suites Mar Elena

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
32-inch plasma TV with cable channels, TV
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Puerto Vallarta
  • Hotel Zone Beach
    2 min walk
  • Bubble Waffle Co
    1 min walk
  • Puerto Vallarta Bus Terminal
    8 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch plasma TV with cable channels, TV

Suite, 1 Bedroom

  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Room

  • 213 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

City Express Plus by Marriott Puerto Vallarta

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $169
per night
$201 total
includes taxes & fees
Jan 1 - Jan 2
City Express Plus by Marriott Puerto Vallarta

About this property

Hotel Suites Mar Elena

3-star aparthotel in Hotel Zone
Along with an outdoor pool, this aparthotel has a fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite. Each apartment offers comforts like a Tempur-Pedic bed and Egyptian cotton sheets, plus free WiFi and a plasma TV with cable channels. Added amenities include a rainfall shower, a pillow menu, and a down comforter.
Hotel Suites Mar Elena offers 46 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Hotel Suites Mar Elena features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Colonial aparthotel also offers a terrace, concierge services, and complimentary use of a nearby fitness facility. A total renovation of this property was completed in March 2020.

Hotel Suites Mar Elena has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach shuttle (surcharge)

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Dining

  • Free continental breakfast available daily 8:30 AM to 10:30 AM

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch plasma TV with premium cable channels

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Work spaces

  • 24-hour business center
  • Computer station
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 46 units
  • Banquet hall
  • Built in 1986
  • Colonial architecture
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Suites Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel Puerto Vallarta

Hotel Suites Mar Elena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 161 out of 350 reviews" "
Rating 8 - Good. 121 out of 350 reviews" "
Rating 6 - Okay. 45 out of 350 reviews" "
Rating 4 - Poor. 13 out of 350 reviews" "
Rating 2 - Terrible. 10 out of 350 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If your thinking about coming here because it’s a good deal.. Don’t. Pay a little more for somewhere else. Unless you want to ask for towels everyday because they take them and don’t replenish unless you ask. Also elevators were broken. Street noise was wild. If you like sleep don’t come here. No hairdryers available either. If you get the suite with the kitchen, they wont supply sponges or soap. You probably have to ask for that too.
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay and great staff
Stayed 3 nights in May 2024

10/10 Excellent

Grace, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect place for a gateway. You can cross the main street for restaurants or the best food place in front of the hotel. Pool was nice and hotel was clean. They only serve continental breakfast
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan

Stayed 2 nights in May 2024

10/10 Excellent

THUCDOAN

Traveled with family
Liked: Amenities
The AC leaked on us all night. Could not sleep. Everything was falling apart from the ice bucket to the hanging soap dish. Extra cost for swimming towels, everything. Good for the price and location. Great place if you want to stay near locals and the swimming pool is awesome.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2024

6/10 Okay

Arnold

Disliked: Cleanliness
The hotel does not provide any parking. They do don't have a parking lot for the hotel. You need to find parking on the street, if it's late you might not find parking. Inside my room there was a bad smell coming from the drains.

10/10 Excellent

Lesley

Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
For one night, it was quiet, and the pool was refreshing
Stayed 1 night in Mar 2024

8/10 Good

Hugo

Liked: Cleanliness, room comfort
Stay was good overall. Located just a few blocks away from beach and restaurants. I didn't like that the room didn't offer a refrigerator so you can't store leftover food. Rooftop is very nice 👍
Stayed 2 nights in Mar 2024

6/10 Okay

Frances

Clean rooms but little ambiance.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The folks who run Hotel Mar Elena are wonderful and create a wonderful experience! It is a short walk from the beach and while it doesn’t have a beach view, it has a lovely rooftop pool. Rooms at the east end of the hotel are a bit noisier as they are close to a busy street and a Karaoke Bar that loves to crank the volume, but still quite pleasant. Just with the nature of the set-up, if you have noisy neighbours, you will hear them, but this place seems to have a lot of regulars who know each other and are quite friendly. A safe neighborhood in the hotel zone and a lovely spot for a simple getaway.
Stayed 5 nights in Feb 2024

10/10 Excellent

Fahimuddin

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic room. No closet or hanger for cloths.
Stayed 7 nights in Feb 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a hotel/suites combo so a number of guests were there for months. It meant there were great common areas and a wonderful rooftop pool and gathering space. The rooms were basic but large, great redone tile bathrooms and the best and helpful staff.
Stayed 8 nights in Feb 2024

2/10 Terrible

Kathy

Traveled with family
Disliked: Cleanliness, room comfort
Not worth the money
This property looks cute on the outside and we only needed it for a night BUT overpriced WAY below expectations. The couches in the lobby area were filthy as was the floor. Check in was good and the lady was pleasant. Once in the room, the lack of upkeep became apparent. The tile floors were filthy, the light in the bathroom did not work, no towels, half a roll of toilet paper, one tiny bottle of hand soap (trial size) for 3 people. No shampoo or conditioner. The one knob in the shower was completely broken off. The water pressure in the shower was pathetic. Rainshower shower head that clearly needed some CLR to clear out calcium and or debris. The bathroom sink was slow to drain, filling with water quickly while we washedThe bathroom door was damaged and in poor condition. It looked very shabby.It spoke to the poor maintenance this hotel receives. The TV had the cable box dangling from it. We asked the staff to deal with the bathroom light twice. On the second go round a young man came in and played with the switch by turning it on and off quickly. We laughed as we knew it clearly had a short and you had to toy with it to turn on... a little scary for sure. We had to go fetch our own towels and luckily we had our own toiletries. The hotel is cute, great location but is in major need of TLC and a good cleaning. Overpriced. I give it a 5 out of 10 for its proximity to buses, beach and restaurants. I would not stay there again for the price paid
Stayed 1 night in Feb 2024

10/10 Excellent

shannon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Nick A

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

SANDRA, san jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is cute, but management is bad. When you rent an apartment you expect to have enough silverware, pots and pans, good fridge, a cleaned place. That was not the case. If you decide to stay here, you will have some kind of issue for sure. Dirty pool, bug bites, dirty place, not enough silverware, pots, pans, non working remote controls, bad smell, no hot water or no water, old bread, fridge will freeze your food, dirty utensils. I will not be staying here again.
Stayed 7 nights in Dec 2023

8/10 Good

Natasha Skye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly and accommodating.
Stayed 3 nights in Dec 2023

8/10 Good

Varvara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good: stylish property. clean, safe, very close to the beach, friendly staff. Only disappointed with water interruption and noise of water tracks.
Stayed 18 nights in Nov 2023

10/10 Excellent

Damaris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was perfect for a short stay, walkable to the bus stop or there is taxi stand right outside. It has small, cute pool. The reception staff was very friendly. We enjoyed our stay.

4/10 Poor

gustavo, SUNRISE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I lost some belonings there, the safety box never worked, etc etc
Stayed 4 nights in Nov 2023

10/10 Excellent

Kasem

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, decent breakfast, easy bus access to Centro, and clean, AC-equipped room made my five-night stay comfortable and enjoyable.
Stayed 5 nights in Nov 2023

8/10 Good

DeLynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This property is a great deal for the price. While the wifi nor tv was working and breakfast is hit or miss as far as availability. It has a great rooftop pool and lounge area, staff is very helpful, housekeeping is wonderful. I could tell this hotel is constantly being upgraded. I would stay again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Aracely

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It has been recently renovated. Very clean and welcoming look. Pool area on top of building very clean and relaxing 😎 Complimentary Breakfast at the pool side enjoyable.
Stayed 2 nights in Oct 2023