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Aparthotel

Hotel Suites Mar Elena

3.0 star property

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Photo gallery for Hotel Suites Mar Elena

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Quadruple Room | Terrace/patio
Terrace/patio
Reception

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Puerto Vallarta
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Playa de los Muertos
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch plasma TV with cable channels, TV, books

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room

  • 323 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 213 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Suites Mar Elena

3-star aparthotel in Hotel Zone
Along with an outdoor pool, this aparthotel has a fitness center and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Each apartment offers comforts like a Tempur-Pedic bed and Egyptian cotton sheets, plus free WiFi and a plasma TV with cable channels. A rainfall shower, a down comforter, and a safe are among the other amenities available to guests. Housekeeping is available on request.
Hotel Suites Mar Elena offers 46 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Hotel Suites Mar Elena features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of meeting rooms and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This Colonial aparthotel also offers a terrace, a vending machine, and tour/ticket assistance. A total renovation of this property was completed in March 2020.

Hotel Suites Mar Elena has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Dining

  • Free continental breakfast available daily 8:30 AM to 10:30 AM

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Books
  • Games
  • TV in common areas

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Work spaces

  • Computer station
  • Coworking space
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 46 units
  • Bed sheets changed on request
  • Built in 1986
  • Colonial architecture
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Individual furnishings
  • Reception hall
  • Renovated - March 2020
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Suites Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel Puerto Vallarta

Hotel Suites Mar Elena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 179 out of 393 reviews
Rating 8 - Good. 138 out of 393 reviews
Rating 6 - Okay. 48 out of 393 reviews
Rating 4 - Poor. 15 out of 393 reviews
Rating 2 - Terrible. 13 out of 393 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Everyone is very kind and customer oriented. I truly recommend it
Stayed 7 nights in Apr 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
There were many options for authentic Mexican dining within a short walking distance. The taxis were reasonable and could get you to downtown easily. The hotel was cute, breakfast was average.
Stayed 6 nights in Apr 2025

10/10 Excellent

Joely

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Devin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were great! Pool and property was clean. AC didnt work too great but fan did. Conveniently located
Stayed 9 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family loved the place. It’s very cozy and picturesque. The beautiful orchids decorating the common areas bring a sense of tranquility and freshness. The pool area has plenty of seating for conversation or reading. The breakfast is excellent, with a different menu offered every day. The hotel is within walking distance of the beach, restaurants, and shopping stores. I highly recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

RAUL, edmonton

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Rudolf

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jodie Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Suite was great, pool was small but serene. Location was nice. I would critique their breakfast. The food was inedible (think crusty refried beans, hot dogs for breakfast). They ran out of coffee two mornings and bread another morning. I would not pay for the breakfast again.
Stayed 7 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Traveled with family and small children
Convenience, comfort, and affordable price
Stayed 4 nights in Mar 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel suites Mar Elena was clean, well kept, and the service was excellent. They are still working on their breakfast options so the only thing I would say is that don’t expect too much for breakfast. It is very simple. This does reflect on the cost and if a reasonably priced hotel is what you need this is a great place to stay. It is very central. The grocery store is very close and the bus stop to get pretty much anywhere in PV. Very nice hotel.
Stayed 6 nights in Mar 2025

8/10 Good

Douglas James

Traveled with partner
Liked: Cleanliness
no clean water available . no water bottles given , no water jugs or dispensers , limit ice .
Stayed 28 nights in Feb 2025

10/10 Excellent

Chantel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean, staff was very helpful and friendly, the breakfast was always really good, location was close to everything we needed. We will be returning next year!
Stayed 6 nights in Feb 2025

8/10 Good

Norman

Liked: Cleanliness
Friendly staff, building is older but functional and clean. Very convenient location for first time visitors.
Stayed 14 nights in Feb 2025

10/10 Excellent

Jason, neenah

Liked: Cleanliness
Greatn location rooms can be noisy
Stayed 6 nights in Feb 2025

8/10 Good

Hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No hotel restaurant ,swimming pool too small
Stayed 1 night in Feb 2025

6/10 Okay

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness is good and nice staff. The hotel is right next to a busy road and traffic easily is heard in some rooms and can last late into the evening, and might affect air quality.
Stayed 7 nights in Feb 2025

8/10 Good

Desdemona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, staff were very friendly. We loved the location of this hotel. It was walkable to many places. The rooftop was nice and relaxing with great views. I would stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

April Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel is older but very well maintained. The staff are friendly and the rooms are very clean and comfortable. The roof top pool provides enough sun and shade. We would stay here again.
Stayed 10 nights in Jan 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Allot of dining options within 500 m. 3 minutes to the beach. Excellent message’s on the beach. Pool area on the roof quiet and relaxing. Staff friendly and accommodating. Breakfast included, very nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Service was great, room was clean. Lots of traffic noise from major thoroughfare nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Rudolf

Traveled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Amenities, property conditions & facilities
We had a room on the bottom floor. There were two dead roaches in the room when we got there. We found a live roach under the bed. The hot water in the bathroom did not turn on at all. The TV had a double visioned screen. There were no towels at all in the room so I had to go to the front desk to get them. The room was so musty smelling that we had to go to the store and buy air freshener just to make it through the night. We asked for a room transfer but were told there were none. We slept with the light on all night to keep an eye out/to discourage roaches coming out. They do offer a continental breakfast but to get that you have to wear a blue wristband that says "Breakfast" all day/night to get the breakfast the next morning. Seems unnecessary. Perhaps the other rooms are better but steer clear of floor level rooms!
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
I arrived and my room wasn’t available so I stayed at smaller room with two single beds and the next day I was moved to the best king size bed with balcony. José ( manager) is a very nice guy always vey helpful. Thank you. This hotel is for someone who wants to stay in PV and enjoy the culture.. not a fancy place that’s makes your experience even more enjoyable.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kim

Stayed 10 nights in Dec 2024