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Hotel Tropicana - Near Olas Altas Street

3.0 star property

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Photo gallery for Hotel Tropicana - Near Olas Altas Street

Superior Room, 1 King Bed | Beach/ocean view
Courtyard view
Lobby
2 outdoor pools
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
Puerto Vallarta
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Courtyard view

Standard Room

  • 140 sq ft
  • Studio
  • Sleeps 2

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • 160 sq ft
  • Studio
  • Partial sea view
  • Sleeps 4

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds

  • 161 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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Terrace/patio

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The price is $64 total
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About this property

Hotel Tropicana - Near Olas Altas Street

3-star aparthotel in Romantic Zone
Spend the day on Hotel Tropicana - Near Olas Altas Street's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers free WiFi, a microwave, and a TV with cable channels. Additional amenities include room service, a ceiling fan, and a hair dryer.
Hotel Tropicana - Near Olas Altas Street offers 203 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels.

Bathrooms include showers. This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Tropicana - Near Olas Altas Street and enjoy amenities like a children's pool.

Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach aparthotel also offers a garden and a terrace.

Hotel Tropicana - Near Olas Altas Street is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Tropicana - Near Olas Altas Street has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Food and drink

  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 180 for adults and MXN 130 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 203 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 130 to 180 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 9 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta

Hotel Tropicana - Near Olas Altas Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 935 out of 2463 reviews
Rating 8 - Good. 744 out of 2463 reviews
Rating 6 - Okay. 388 out of 2463 reviews
Rating 4 - Poor. 211 out of 2463 reviews
Rating 2 - Terrible. 185 out of 2463 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the view of the room. Amazing service
Stayed 7 nights in Feb 2025

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great beach staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family

Never again, hotels.com

Hotels.com allowed us to book a room when the hotel staff said there were no such rooms available. The hotel staff were great but hotels.com representatives were absolutely horrible in handling this, later blaming this on the hotel and claiming they were only "mediators." There was no resolution and my family had to split up and stay with friends for the night.
Stayed 1 night in Feb 2025

4/10 Poor

Robin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked and paid for a Superior Room in advance and were given a bad room overlooking a noisy street with a leaking bathroom sink. Water on the floor around the bathroom sink cabinet constantly. We’ve visited Tropicana many times over the years and as repeat customers expected better. Sorry but we won’t be back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

rickey

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

james

It was ok no fridge in my room yet they charge for ice.The view was nice.I believe there is far better hotels with better prices and way more accommodations it was ok but I’ll never stay there again
Stayed 4 nights in Feb 2025

8/10 Good

Cary

Liked: Cleanliness, property conditions & facilities
nice staff, great location
Stayed 14 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Overall our stay was great. Two concerns: 1. When we arrived at 4:00 PM to check-in, the Front Desk Reception said the hotel was full. Confused, I said we had a reservation. She then wrote on a piece of paper "tip" and tapped her pen on those words several times. I was taken aback, but because she had not yet assigned us a room, and had said the hotel was full, I felt forced to pay it. 2. Hotel practice of allowing guests to put towels on both beach chairs and the loungers around the pool, effectively 'reserving' the spot for the entire day. Multiple times we'd arrive at the pool around 10:30 AM, and the ~35 chairs all had towels draped across them, but not a single person in sight. I was so frustrated one day I simply moved the towels and we sat down on two lounge chairs, spent 30 minutes in the pool, then left - still before the people showed up. Ditto on the beach chairs. Overall we had a great time. Hotel was basic but clean, staff friendly. And you can't beat the location.
Stayed 4 nights in Feb 2025

8/10 Good

Cathy, elgin

Traveled with family
Liked: Cleanliness, amenities
Good location, great pool, pool bar and beach. This is an older hotel and needs bathroom renovations. Style is traditional mexico. Great value and friendly staff.
Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Great location and amazing staff just the rooms need to be renovated. The pool area restaurant very good. Can’t beat the location.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Good time
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. The bed was extremely comfortable!! Thank you Tropicana!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Carmen

Disliked: Cleanliness, property conditions & facilities
It was really dirty, the wifi was absolutely horrible and I needed wifi for work. The check in staff were super miserable ☹️. TV didn’t work, door locks were broken. Extremely run-down property. I expected better for the price.
Stayed 5 nights in Feb 2025

6/10 Okay

Mark

Stayed 7 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Paulina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been there twice; I love the location; I just walked everywhere. The staff was also really friendly!
Stayed 1 night in Feb 2025

6/10 Okay

Theresia

Liked: Cleanliness
Disliked: Amenities
People stay here because of the good location and because it is clean and safe. There arer much better drinks and dining venues in a five minute walk down the street. This is a favorite spot for local residents to bring their kids to swim in the pool and they often are out of towels.
Stayed 7 nights in Feb 2025

6/10 Okay

CHERRY ANNE, Montreal Qu

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The wrist band that they put upon check in until check out is very annoying and frustrating. Many times we scratch and hurt ourselves because of it. The room was advertised with partial view but what we get was nothing and gave us the first floor just in front of the street. We saw others complaining about their rooms as well but we did not bother to waste our time. Their reasoning was the hotel was overbooked. We booked it 2 months before but we did not get what we booked for. They will ask you additional charge for an upgrade. Be aware of this when booking! We can hear the noise outside and the property was old. Upon check out, they will ask for the remote of the AC and TV and they will cut the wrist band. You pay for the housekeeping upon check in too. Good thing about it is access to the pool, palapas in the beach and restaurant. You will feel safe at night because the staff are there 24 hours.
Stayed 6 nights in Feb 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Location was amazing.
Stayed 4 nights in Feb 2025

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet at night.
Stayed 1 night in Feb 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort

I won't be staying here again.

I'll start by saying we have stayed here before and it was nice so expectations were not unreasonable. After a few minutes in our room we noticed a sewage smell in the bathroom. A common smell in PV I figured it was just the toilet water and kept the lid closed. We learned the next day that the toilet was actually leaking from the main seal onto the bathroom floor. I went to the front desk and asked for a different room and was told it can only happen at 8-9am because of their computer and they are powerless to do anything else. They did send up some used beach towels to wrap around the base of the toilet for the night and offered me a different room to sleep in that was up 4 floors with no elevator. The next morning I was sick and so my wife went to the front desk. They told her there were no other rooms and that I had most likely gotten too much sun and being sick with a stomach bug would have nothing to do with raw sewage on the floor. After much wasted effort all they could do was offer to fix the toilet but we were done and wanted a refund for our last unused day. They could not do that as I booked through Expedia so I have to spend my time working with them for that. Also the AC in the room would shut off after running for 2 minutes and then turn on 15 minutes later. This room was terrible so if you stay here check your room and don't let them give you an old one. Also the front desk is not there to help. They treat you like you will steal towels.
Stayed 3 nights in Feb 2025