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Hotel Tropicana - Near Olas Altas Street

3.0 star property

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Photo gallery for Hotel Tropicana - Near Olas Altas Street

Superior Room, 1 King Bed | Beach/ocean view
Terrace/patio
On the beach, sun loungers, beach umbrellas, beach towels
Superior Room | Beach/ocean view
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
Puerto Vallarta
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪4 min walk‬
  • Malecon
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 140 sq ft
  • Studio
  • Sleeps 2

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • 160 sq ft
  • Studio
  • Partial sea view
  • Sleeps 4

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds

  • 161 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

In-room safe, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Tropicana - Near Olas Altas Street

3-star aparthotel in Romantic Zone
Spend the day on Hotel Tropicana - Near Olas Altas Street's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers free WiFi, a microwave, and a TV with cable channels. Additional amenities include room service, a ceiling fan, and a hair dryer.
Hotel Tropicana - Near Olas Altas Street offers 203 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels.

Bathrooms include showers. This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Tropicana - Near Olas Altas Street and enjoy amenities like a children's pool.

Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach aparthotel also offers a garden and a terrace.

Hotel Tropicana - Near Olas Altas Street is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Tropicana - Near Olas Altas Street has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Food and drink

  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 180 for adults and MXN 130 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 203 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 130 to 180 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 9 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta

Hotel Tropicana - Near Olas Altas Street Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 863 out of 2333 reviews
Rating 8 - Good. 704 out of 2333 reviews
Rating 6 - Okay. 375 out of 2333 reviews
Rating 4 - Poor. 209 out of 2333 reviews
Rating 2 - Terrible. 182 out of 2333 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Vassie J, greensboro

Traveled with partner
Our room was clean but old. Holes in curtains. No chairs in room. No WiFi in rooms. Toilet leaked when flushed. Bed comfort ok. On the other hand, our house keeper Mina was excellent!! Very accommodating and kept our room clean and refreshed daily. Pool cloudy the entire two weeks and lounge chairs were atrocious!
Stayed 14 nights in Dec 2024

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Everything was as expected. Property gets better every time I return. No complaints.
Stayed 6 nights in Dec 2024

10/10 Excellent

CHRIS

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Diego

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce, cornelius

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Very nice place. Nice size rooms. Right on the beach. Nice pools. Restaurant wait staff are awesome. Everything was so clean. We will be back for sure.
Stayed 9 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to Malacon, restaurants, entertainment very clean staff is super friendly and helpful. Rooms are older but very clean and bed was comfortable. Ice machine would be nice and perhaps a fridge in the room
Stayed 12 nights in Nov 2024

8/10 Good

Jerome

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have been returning to this hotel year after year. Even though they’ve raised prices slightly over time, their value is unbeatable next to the competition. I love their prime beach front realestate and spread out compound that is larger than the other more cramped hotel competitors. They have 2 large pools, ample grounds, larger sized rooms, ocean view balconies, and a section of private beach with waiter service. The rooms are simple, not luxurious, but more than adequate furnishings, cable TV and AC. Housekeeping keeps rooms clean and sheets changed. Price is unbeatable.
Stayed 7 nights in Dec 2024

10/10 Excellent

Haler, Cambridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a good place to stay with good common áreas although some are in need of TLC. Staff is very nice and helpful. Plan to venture out for dinner, after all, you are staying here for the proximity to the romantic area and the malecón. Rooms are good and clean. Overall a good place to stay.
Stayed 2 nights in Dec 2024

8/10 Good

Jesse A

Liked: Cleanliness
It's an older Beach hotel but it's kept up well and the staff is great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities
This property was built in the 50s. The grounds are well maintained, with access to polls and beach. Beach service is available for food, drinks, chairs and shade. The rooms are clean, but dated. The bathrooms are very old and tired. We would not use the kitchen to cook, but appreciate the coffee, fridge, and microwave. Staff at the hotel and all friendly and helpful. Oh, we had a jr suite with a balcony on the ocean.
Stayed 14 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, room comfort
Stayed 16 nights in Nov 2024

6/10 Okay

Linda-Ellen

Stayed 3 nights in Dec 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just love this place year after year. The only improvement I would suggest is more comfortable seating by the pool and on the beach.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location is convenient. Beach and sunsets were amazing!
Stayed 7 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I had a bad room at first but they wer able to change the room to a better one after 2 days.
Stayed 11 nights in Nov 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like this place for the price and location.
Stayed 3 nights in Nov 2024

8/10 Good

Moira

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Raini

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here. The check in and check out process was easy; they were able to store our bags before check in and after checkout while waiting on our room/ride. The room was very clean and they freshened it up every day. The bed was fairly comfortable, the air conditioning and hot water worked great. We were on the first floor, so it was a little noisy. The beach was clean and it was nice to have chairs/umbrellas, but it was frustrating that they allowed people to leave just a beach towel to save chairs for hours. People do set up right in front of the “private” beach area, and there are constantly vendors walking by to sell jewelry, massages, or food; but I think that’s just the PV beach experience. Overall, we had a great time!
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location can't be beat.
Stayed 14 nights in Nov 2024

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Room comfort
Meh
Nice location if you like the zona-romantica vibe. Walking distance to all of offerings there. A bit more authentic than other areas I've visited (e.g. Cabo, Cancun, Puerto Penasco). Their services are all cash. Know your peso conversion, their staff will overcharge. The pool has very little seating available and will leave you wanting. Step onto the beach and you'll be subjected relentless vendor solicitation every 30 seconds. Absolutely not an exaggeration. There are refrigerators nor ice machines. Ice is only available at the bar. You bring a plastic beer pitcher to collect . But.., don't ask for ice more than once with the same bartender, you'll get scolded and refused. We stayed on the top floor... beautiful view. However, the elevators are so slow you'll reconsider leaving your room. Maid service is good if you can get it before 5pm. You need it, the birds will cover your balcony in droppings, suggest bringing some paper towels. Wall unit AC works... bonus. Beds are hard. TV is low end. Really no amenities other than two free bottles of water at check-in. In summary, the location and view from the 9th floor is as advertised. Everything else is suspect. Most folks we met during the 5 night trip prefer the Marina area. After this stay, so do I,
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness
Nice service
Stayed 2 nights in Nov 2024

2/10 Terrible

Abel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Reserved through Expedia a certain room, checked in and got something totally different cause they didn’t have my room anymore. The room I got was filthy, no queen or king size bed for me and my girlfriend. Looked like no one had stayed in that room for a long time, very old bedding and bugs on the bed, smell musky, very outdated. Definitely not something I wanted to stay in. Checked back out canceling it immediately within the hour of arriving, got a room somewhere else. Tried many many times to see if I could get a refund through Expedia since they had to go through the hotel to “get approval” for a refund and all the hotel would do is give them the run around with No manager on site, or call a different time etc. It was not my fault at all that they did not have the room that I had reserved therefore I thought maybe I could get something back specially not staying there for more then an hour. Did not get any refund whatsoever. I do not recommend this hotel or this process to anyone at all. If you choose to reserve a certain room through Expedia maybe ensure to call ahead to make sure they have your room BUT by the time your cancelation date for your reservation has expired, more then likely they might not have the room because the cancelation expiration date is a few days before your arrival. Very bad experience overall and a few hundred dollars lost and much time wasted making calls etc.
Stayed 8 nights in Nov 2024