Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Aerial view
4 outdoor pools, pool umbrellas, sun loungers
Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • All inclusive
  • Room service
  • Air conditioning

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Lindomar Beach
    ‪10 min walk‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

Ocean Front King

  • 473 sq ft
  • Sleeps 3

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

  • 699 sq ft
  • Sleeps 4

Club Ocean View Suite Double

  • 699 sq ft
  • Sleeps 5

Ocean View Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 473 sq ft
  • Sleeps 3

Club Ocean Front Hot Tub King

  • 699 sq ft
  • Sleeps 4

Club Ocean Front Hot Tub Double

  • 699 sq ft
  • Sleeps 5

Swim Up King

  • 473 sq ft
  • Sleeps 3

Swim Up Double

  • 473 sq ft
  • Sleeps 4

Double

  • 473 sq ft
  • Sleeps 4

Ocean View Balcony King

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

  • 473 sq ft
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star property in Conchas Chinas
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a spa tub. Complimentary self parking is available on site.

Hyatt Ziva Puerto Vallarta - All-inclusive is a smoke-free property.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1268 reviews" "
Rating 8 - Good. 257 out of 1268 reviews" "
Rating 6 - Okay. 109 out of 1268 reviews" "
Rating 4 - Poor. 59 out of 1268 reviews" "
Rating 2 - Terrible. 41 out of 1268 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the warm and inviting atmosphere
Stayed 6 nights in Oct 2024

10/10 Excellent

DEMETRICE SCHANTELL

Traveled with group
Staff was very nice and pleasant. Brenda (the lady that books the dinner reservations) is very nice. They took good care of us. The food is exceptional and they are not stingy on the alcohol beverage's. The lights went out three times for a short period of time but, definitely not a deal breaker.
Stayed 4 nights in Oct 2024

6/10 Okay

Kinh Si

Traveled with family
Liked: Staff & service
It was average for food options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very friendly. Would come back again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael David, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Toni Lynn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Nathan A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and the food was delicious
Stayed 5 nights in Oct 2024

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, room comfort
Beware: Staff Fails to Secure Guest Belongings
During my stay, I left a valuable gold chain in my room. After housekeeping cleaned the room, the chain was missing. I immediately contacted management and security, but unfortunately, it was not recovered. What disappointed me most was how the situation was handled — rather than helping me resolve the issue, management seemed more focused on shifting the blame. To add to the confusion, I found a note in my room offering someone else 30,000 Hyatt points as compensation for a similar issue. When I brought this to their attention, management quickly took the letter, claiming it was meant for another guest. If you're concerned about the safety of your personal belongings, I would recommend reconsidering staying at this property. My experience has left me questioning the level of security and accountability provided here.
Stayed 3 nights in Oct 2024

8/10 Good

Kinita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was under under renovation, our room was clean, fairly quiet relax. The best food is in the buffet by far. Different options for pools. We did stay on the 20th floor and the penthouse was above us and had a leak, but the staff was quick to move us an accommodating. As soon as you check in, there is a push for sales for Hyatt program . They will give you a free spa or something like that if you’re interested.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kobe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Amazing food. Only thing wrong was the construction going on and the loud noises.
Stayed 4 nights in Oct 2024

10/10 Excellent

BRIAN

Traveled with partner
Liked: Amenities
Everything
Stayed 6 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Min Young

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here my girlfriend, we had a wonderful time. Location was perfect; nice private, quite beach. All the staffs were welcoming and friendly. Food was great, all the restaurants are very clean and the drinks were 10/10. Also want to give a shoutout to the cayak instructor Kevin! He was very friendly and made our time very special and unforgettable. Me and my girlfriend are seriously considering having our wedding here. Thanks everyone for the hospitality! We’ll be back soon!
Stayed 4 nights in Oct 2024

8/10 Good

Keith

Stayed 2 nights in Sep 2024

6/10 Okay

F.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was great, a lot of construction happening all around us so the constant banging of machines and tools going on was a bit overwhelming. Other than that great location.
Stayed 3 nights in Oct 2024

8/10 Good

KRISTIE LEE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, always tended to your needs, rooms very clean, beautiful views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Paymon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with an amazing private beach. We had a great time and we would absolutely come back. Just avoid the timeshare presentation!
Stayed 4 nights in Oct 2024

10/10 Excellent

Diego

Stayed 4 nights in Sep 2024

6/10 Okay

Tracey

Stayed 3 nights in Sep 2024

8/10 Good

Jolene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely property. Kind of loud with constant thumping music from the pool areas. Really good food.
Stayed 5 nights in Sep 2024

8/10 Good

Rosita

Stayed 4 nights in Sep 2024

6/10 Okay

Elisabeth

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Customer service from the majority of the staff was excellent. The property is very dated and is under renovations. The quality of food was extremely disappointing. The drinks even in the Club area are watered down drastically . We have stayed at other Hyatt properties and I would say this definitely does not rate as a 4 star. What is good is the private beach and the cleanliness of the beach. Not a lot of vendors arrive and it’s very quiet.
Stayed 4 nights in Sep 2024

10/10 Excellent

Grigoriy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort
Stayed 7 nights in Jul 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a dream! The views from every room are spectacular, the service is outstanding, and the staff was extremely attentive. This is my second time staying at this resort, and I would come again! Highly recommend! Thank you VentureOut bookings & the Hyatt Ziva for my beautiful stay.
Stayed 3 nights in Sep 2024