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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Reception
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Poolside bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • All inclusive
  • Room service
  • Housekeeping
$350
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Playa de los Muertos
    ‪2 min drive‬
  • Los Muertos Pier
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

8.2 out of 10
Very good
(20 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite King

9.2 out of 10
Wonderful
(11 reviews)
  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite Double

9.0 out of 10
Wonderful
(8 reviews)
  • 699 sq ft
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(36 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 699 sq ft
  • Sleeps 5

View all photos for Swim Up King

Swim Up King | Free minibar, in-room safe, desk, iron/ironing board

Swim Up King

9.8 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Swim Up Double

Swim Up Double | Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • 473 sq ft
  • Sleeps 4

View all photos for Double

Double | Free minibar, in-room safe, desk, iron/ironing board

Double

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King | Free minibar, in-room safe, desk, iron/ironing board

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area | LED TV

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King | Free minibar, in-room safe, desk, iron/ironing board

King

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area | LED TV

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star property in Conchas Chinas
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Complimentary self parking is available on site.

Hyatt Ziva Puerto Vallarta - All-inclusive is a smoke-free property.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 846 out of 1310 reviews
Rating 8 - Good. 255 out of 1310 reviews
Rating 6 - Okay. 111 out of 1310 reviews
Rating 4 - Poor. 62 out of 1310 reviews
Rating 2 - Terrible. 36 out of 1310 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veena, Mission Viejo

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a wonderful time at this resort. The staff provided outstanding service, food and drinks were high quality and the premises were well-maintained. The service at the restaurants was exemplary. The host seats you down, introduces herself, and the waiter and places the napkin on your lap. Guadeloupe was a gracious host, Vanessa, the captain at Blaze provided us a memorable experience, with a lovely conversation and introduction to the chef. They bring you a stand for your handbags too! Aureal at the coffee shop and juice area was very sweet and courteous every time he served us. There are 3 to 4 people at the buffet to keep checking for all your needs. The staff at this resort really goes above and beyond. We are regular Hyatt Ziva customers and this is our 4th time at a Ziva. We had a disappointing experience at Cancun Ziva and are very happy that this resort has renewed our faith in the brand. We can't wait to return!
Stayed 4 nights in May 2025

10/10 Excellent

Soo Jung

Stayed 5 nights in May 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with a private beach. The staff was super friendly! Would definitely recommend to others.
Stayed 5 nights in May 2025

10/10 Excellent

travis

Stayed 2 nights in May 2025

10/10 Excellent

Yuri Aleyda Alonzo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Agnes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Food was great! Had a great time.
Stayed 7 nights in May 2025

10/10 Excellent

Alisa Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Efe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anne Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful beach and rooms.
Stayed 5 nights in May 2025

8/10 Good

Meghana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ibrahim

Stayed 3 nights in May 2025

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay at Hyatt Ziva- the staff were incredibly attentive and sweet. The hotel was beautiful and right on the private beach- it felt like we were in an episode of White Lotus because of how picturesque it was. 10/10
Stayed 5 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Farouk

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was incredible. I would pay to eat at any of these restaurants in Vancouver. Staff was extremely friendly.
Stayed 7 nights in May 2025

8/10 Good

Kelley

Stayed 5 nights in May 2025

4/10 Poor

Niloufar

Quality of food was very poor. Not enough options. Food too salty to eat. Long wait to get service at restaurants. Elevators not working. Overall not worth it at all.
Stayed 3 nights in May 2025

10/10 Excellent

NORMA

Stayed 3 nights in May 2025

10/10 Excellent

ROBERT Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Private beach and pretty good restaurants. The new Asian Rest. was very good, an improvement on the old one. Lovely views and outstanding views from the room , which was also a very nice room in everyway. I did not like the new partnership and things like trying to get me to attend a presentation from the hotel group. I go on vacation to get away from pressure, not be pressured.
Stayed 4 nights in May 2025

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this property and the staff!
Stayed 7 nights in May 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 2 nights in May 2025

10/10 Excellent

Tye

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process and all of the people that work hard to make everything operate so smoothly are amazing! 10/10. I believe that this is the greatest all inclusive resort Puerto Vallarta has to offer.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful hotel, wonderful staff, and delicious food. Gabriela was amazing and made sure we had everything we needed. She went above and beyond and got us a microwave and a baby bottle sterilizer! Will be coming back again.
Stayed 3 nights in May 2025

10/10 Excellent

Philipp

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10! Beautiful property and amazing staff. One of the best stays my wife and I have ever had.
Stayed 5 nights in May 2025

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Stephanie Melissa

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This resort has many pros and lots of cons. Here are a few things my husband and I liked about this hotel. Location: great location, 10 minute drive from the malecón and shopping. It sits on a private beautiful beach. Great for walking and no rocks. Room: we stayed in the regular tower in an ocean view king with balcony. Our room was fantastic, very comfortable and clean. Food: the buffet was great for breakfast, and the coffee shop has delicious coffee and pastries. We enjoyed the Italian, Asian, and steakhouse restaurants for dinner. Cabana: for a fee you can rent a cabana for the day. Highly recommend! Great service and you get to order food. Pools: we liked the pools, they were a great temperature to cool off but tiles would come off. Here are some issues with the hotel. There was only one working elevator for the building so we had to wait a few minutes to get on the elevator. The bathrooms all had the same stinky sewer smell. All other Hyatt hotels we have stayed at have super clean bathrooms so we were shocked that these bathrooms were terrible. Renovations at the gym so we didn’t get a nice ocean view when we worked out. The hotel in general is outdated and there is no lobby bar. Service varies. They need more workers. There is also no pool service menu to order food unless you rent a cabana. Restaurants require reservations to guarantee seating or you may have to wait. They need to focus more on service and renovating to make it a 5 star hotel.
Stayed 6 nights in May 2025