*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Krystal Grand Puerto Vallarta All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Krystal Grand Puerto Vallarta All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a beach bar. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a garden. Onsite parking is available (surcharge).
Krystal Grand Puerto Vallarta All Inclusive has designated areas for smoking.
- Coworking spaces
- Children's games
- Number of indoor pools - 1
- Children's toys
- Number of outdoor pools - 4
- Babysitting or childcare
- Elevator
- Free beach club on site
- 24-hour front desk
- Business center
- Porter/bellhop
- Covered parking
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Computer station
- Conference space size (meters) - 1035
- Number of meeting rooms - 7
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Total number of rooms - 451
- No accessible shuttle
- Designated smoking areas (fines apply)
- Elevator door width (inches) - 40
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 100
- Full-service spa
- Number of beach bars - 1
- Stairwell handrail height (inches) - 40
- Stairwell handrail height (centimeters) - 100
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Free beach cabanas
- Tours/ticket assistance
- Beach sun loungers
- Number of coffee shops/cafes - 1
- Children's club (free)
- Beach toys
- Supervised childcare/activities (free)
- Children's pool
- Proposal/romance packages available
- Number of restaurants - 4
- Conference space size (feet) - 11141
- Beach towels
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 4
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Children's club (free)
- Snack bar/deli
- In-room childcare (surcharge)
- Babysitting or childcare
- Arcade/game room
- Playground on site
Room Amenities
Krystal Grand Puerto Vallarta All Inclusive offers 451 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Ceiling fan
- Designer toiletries
- Turndown service
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- LED TV
- Towels provided
- Bedsheets provided
- Highchair
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Children's books
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- WiFi speed 25+ Mbps
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Food & Drink
Sea Fire - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Le Délice - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio - This beach restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fogo - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
O' West - This poolside bar specializes in local and international cuisine and serves lunch only. Open daily.
Spa Services
The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 5
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
Nearby Activities
4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Beach volleyball on site
- Casino nearby
Hotel Policies
Payment types
Fees
Optional extras
- Covered valet parking fee: MXN 55 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.
Contactless check-out is not available
Staffed front desk
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Cashless transactions are not available
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 7:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.
Hotel Names
- Krystal Altitud Vallarta AIl Inclusive
- Krystal Altitude Vallarta AIl Inclusive
- Krystal Grand Altitude Pto. Vallarta AI
- Krystal Grand Puerto Vallarta All Inclusive Hotel
- Krystal Grand Altitude Puerto Vallarta AIl Inclusive
- Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta
Hotel Reviews
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