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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Couples treatment rooms, sauna, body treatments, aromatherapy
Junior Suite Ocean Front King | View from room
On the beach, beach umbrellas, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • El Tigre Golf at Paradise Village
    ‪6 min drive‬
  • Nuevo Vallarta Beach
    ‪6 min drive‬
  • Playa Bucerías
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean View Doble

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View Doble

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool view Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Pool view Doble

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Altitude Club Junior Suite Ocean View Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Ocean View Doble

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Club Junior Suite Swim Out King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean Front King

  • 592 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room

  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Ocean View Doble

Deluxe Ocean View Doble | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ocean View Doble

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

Deluxe Tropical View King | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Tropical View King

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out Doble

Free minibar, in-room safe, blackout drapes, iron/ironing board

Altitude Club Junior Suite Swim Out Doble

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a terrace, a complimentary children's club, and an arcade/game room. Complimentary covered self parking is available on site.

Krystal Grand Nuevo Vallarta – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1099 reviews
Rating 8 - Good. 299 out of 1099 reviews
Rating 6 - Okay. 171 out of 1099 reviews
Rating 4 - Poor. 81 out of 1099 reviews
Rating 2 - Terrible. 71 out of 1099 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Stayed 3 nights in Aug 2024

10/10 Excellent

Lenka

Stayed 4 nights in Sep 2024

10/10 Excellent

Ilse

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how attentive the staff were to my family!
Stayed 3 nights in Dec 2024

10/10 Excellent

Camelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Excellent choice for a vacation, they have excellent staff and great service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice place to stay but is no much to do around the hotel
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our oceanfront room was a little dated but very spacious with a wonderful view. The meals at The Grill were excellent, however the mexican and asian restaurants were mediocre . Check-in & check out were very fast and easy.
Stayed 7 nights in Dec 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Infinity pool
Stayed 7 nights in Dec 2024

8/10 Good

Burton, LETHBRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach,dining and pools.
Stayed 14 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Cynthia

Liked: Staff & service
Pros: adult only pool faces the ocean with an infinity ledge, spectacular! The activity co ordinates were great! Thank you to Edgar, Victoria and Damien! The staff at the buffet were friendly and kind. A special thank you to Anny! She always created me with a smile and welcomed me. There were 3 restaurants. I enjoyed the Grill the most! Special Thank you to Samuel and Delia. Lizabeth in the altitude lounge was always helpful! The housekeeping ladies were great! Cleaned everyday and supplied me with everything I needed. My bed was comfy and bottled water was always supplied! Cons: my room was on the 20th floor, the view was nice. This was supposedly an upgrade due to booking with Expedia! My room was at the bottom of the stairs to the Sky bar! It became quit noisey at night especially at 1 am when the bar closed. On several occasions during my stay my room smelt like sewer! Several floor tiles were broken. Would have preferred to be on a lower floor where I could see and hear the ocean! The beach area was always crowded. A lot of the lounge chairs were dirty and stained! I really didn’t enjoy the beach area. The reserving of loungers was ridiculous! People were reserving chairs at 4 am. So when I wanted a lounger at 7:30 am there wasn’t much left. No one was managing how long a lounger could be reserved! Wry frustrating! Overall I will not be returning to this resort!
Stayed 18 nights in Nov 2024

6/10 Okay

Craig Stuart

Liked: Staff & service
The staff were really great rooms were clean.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alicia

Stayed 3 nights in Nov 2024

6/10 Okay

Parker Ryan

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Charabelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activity coordinators were so much fun! The concierge upgraded our room to a swim out pool suite for free! They did it without us having to ask! This was so nice!! Food was excellent. Staff were welcoming and friendly!
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda Marielle Soto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service and amenities are AMAZING! The only thing I didn't like is the room we were staying in (3513) had traces of black mould in the top of the shower along the wall to ceiling transition.
Stayed 7 nights in Dec 2024

10/10 Excellent

jocelyn e, Courtenay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I found the property looks good but the maintenance is not kept up plumbing door keys don’t work so superficial it looks great scratch the surface and things are not working.
Stayed 8 nights in Dec 2024

6/10 Okay

rick

Overall good resort
Stayed 7 nights in Dec 2024

8/10 Good

Javier, Eckley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive at the room and it was dirty. No mopping at the room. Wardrobe was full of dust.
Stayed 5 nights in Dec 2024

8/10 Good

Serenity

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed the property and the dining. It was a bit frustrating that I had upgraded my room to have a king bed but when we arrived we were told that we had been upgraded by the property but we ended up with 2 double beds instead of one king. Other than that, everything was great and the staff were extremely accommodating and friendly.
Stayed 6 nights in Nov 2024

6/10 Okay

Mildred

Traveled with partner
Disliked: Amenities
The room was not clean. Especially floors. Tv screen was broken. Treated differently because we booked through Expedia. Always sent to basement. No gift shop. No evening fun etc. music, pool table, dancing, etc. loved infinity pool.
Stayed 7 nights in Dec 2024

6/10 Okay

KYRA

Ok but not great!
Stayed 7 nights in Dec 2024

8/10 Good

Tyne

Liked: Cleanliness, staff & service, property conditions & facilities
Food was the only “meh”.
Stayed 7 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I like the infinity pool
Stayed 1 night in Dec 2024

2/10 Terrible

Julia

Stayed 7 nights in Nov 2024

10/10 Excellent

Peter John

Stayed 8 nights in Nov 2024