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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Junior Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, blackout drapes
Deluxe Ocean View Doble | View from room
Buffet
Executive lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite Ocean View Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite Ocean View Doble

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Tropical View Doble

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool view Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite Pool view Doble

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed | 1 bedroom, free minibar, in-room safe, blackout drapes

Standard Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Altitude Club Junior Suite Ocean View Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Altitude Club Junior Suite Ocean View Doble

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Club Junior Suite Swim Out King

Altitude Club Junior Suite Swim Out King | 1 bedroom, free minibar, in-room safe, blackout drapes

Altitude Club Junior Suite Swim Out King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite Ocean Front King

  • 592 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, free minibar, in-room safe, blackout drapes

Family Room

  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Ocean View Doble

Deluxe Ocean View Doble | 1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Ocean View Doble

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

Deluxe Tropical View King | 1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Tropical View King

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Altitude Club Junior Suite Swim Out Doble

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

Beach | On the beach, beach umbrellas, beach bar

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

Interior

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a terrace, a complimentary children's club, and an arcade/game room. Complimentary covered self parking is available on site.

Krystal Grand Nuevo Vallarta – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 541 out of 1223 reviews
Rating 8 - Good. 333 out of 1223 reviews
Rating 6 - Okay. 190 out of 1223 reviews
Rating 4 - Poor. 84 out of 1223 reviews
Rating 2 - Terrible. 75 out of 1223 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Food was mid range at best and smell of culinary burners in buffet area made me feel sick. Also our shower and toilet were both plugged and needed to be fixed. You should make all the TVs available for casting movies from phone, everyone has Netflix on their phone.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Elidía

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a good place for family.
Stayed 5 nights in Mar 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! Very family friendly and staff very nice!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with everything, food was very good, two pools, good location, accommodating staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Leane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was helpful and courteous. There was only one concern. It was the flooring around the pool areas that when wet was very slippery.
Stayed 7 nights in Mar 2025

6/10 Okay

Darlene

Liked: Staff & service
Great AI resort. Food was good. Especially the restaurants. Lots of complaints from people wanting to make reservations because it has to be done via an app. I had no issues but am pretty tech friendly. Only complaint was unless you're any to stay at the pool all day there's nothing else to do. Got boring after a few days.
Stayed 7 nights in Feb 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been to Krystal Grand 3 times now and love it! The food is good and the staff are amazing. The only downside is that we had to be up super early to get a lounge chair by the pool. Also, they really do need to do a refresh on the sports bar and get new chairs there and in the pool area.
Stayed 10 nights in Feb 2025

8/10 Good

Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort and great value. We enjoyed our week stay and couldn’t find anything negative about our trip, aside from West Jet delays
Stayed 7 nights in Mar 2025

10/10 Excellent

Chantelle Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The view, the food, the staff! Everything was perfect
Stayed 7 nights in Mar 2025

4/10 Poor

Mohammad K

Stayed 3 nights in Feb 2025

6/10 Okay

Berenise, Laveen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this resort last minute for the price and the fact that it was all inclusive. The resort itself is nice and the rooms are basic. They have one adult pool and one family pool. The family pool gets crowded so expect that if you like being by the pool. Here is what we didn’t like about this resort… the food and drinks! The food was lack luster at all the restaurants, no flavor, cold and slow service. They do have a buffet with a lot of variety of food but it’s all just blah. So if you’re booking this resort because of the all inclusive pick a different one. The beach is very nice and they have a lot of loungers. The area of the resort is very nice and safe! Also, if you book through Expedia when you checkin they take you down to the first floor to checkin which was weird and I thought they were trying to be shady but it wasn’t. They do try to get you to meet with a timeshare person but I told her right off the bat I wasn’t interested.
Stayed 4 nights in Mar 2025

8/10 Good

Marcella

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a really good all inclusive resort. The staff are really friendly and helpful, the food always has variety and tastes good, drinks are excellent, and there are pools and a beach all at your convenience. The activities at nighttime are fun as well, I remember there was karaoke one night, trivia, and a movie being played on a large projector screen. It’s family friendly and wheelchair accessible here. I would definitely come back as this is one of the best resorts I’ve been to so far. The only thing that could be touched up on is in our room our bedside lights didn’t work. But other than that the maids did a great job of keeping our room clean and equipped for our whole stay.
Stayed 12 nights in Mar 2025

10/10 Excellent

Cathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josefina was amazing from check in forward. Such a beautiful resort. Safe, clean and very accommodating. We booked through Expedia and much to our surprise we were upgraded!! Overalll a wonderful experience and we WILL be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible
Stayed 14 nights in Feb 2025

4/10 Poor

Kenneth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked all week to have the bodywash refilled. Never happened. The gym washroom never replaced toilet paper for 9 days in mens. The only show for entertainment was repeated jugglers nothing else. Wifi was inconsistent and weak continuously disconnecting making it hard to communicate with rest of our party.no night life . Pool table is in poor shape and uneven. The sports bar lacked sports on tvs and did not appear to be a sports bar. The chair police of 45 minutes is unnecessary . Should be 2 hours. People were afraid to leave seats as they feared they would return to losing their chair. Need to be better. Will not return.
Stayed 10 nights in Feb 2025

10/10 Excellent

Gregory Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff. In paticular Marco, Edgar, Manuel, Alejandro and Adrian. The only thing that could be better is night life. Have the pool bars open later would be nice.
Stayed 14 nights in Feb 2025

10/10 Excellent

Maria Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday great staff great place !
Stayed 11 nights in Feb 2025

10/10 Excellent

Sherry Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly...... Edgar in entertainment was really awesome its people like him that makes is want to come back and tell others.....
Stayed 7 nights in Feb 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property for our stay was very enjoyable. For a ‘basic’ room, our room was a great size and larger then what were used to. All the staff were very nice. Food options were excellent for both buffets and supper options. Beach view and pool view were excellent. We would stay again!
Stayed 7 nights in Mar 2025

2/10 Terrible

Jennie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Management and false advertising
Stayed 6 nights in Mar 2025

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs night show times to be longer
Stayed 7 nights in Feb 2025

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Debra, Monticello

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Have been to many all inclusives and this is one of my favorites. Beautiful beach, well maintained property, friendly staff. Love the fish tacos by the pool everyday. And love the massages on the beach
Stayed 7 nights in Feb 2025

8/10 Good

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 in Flamingos

I'm super glad we booked thru Hotels.com. We had special concierge for that. The restaurants are all inclusive only and not a user friendly experience. The food is pretty avg. The buffet was amazingly satisfactory. You have to go out to get delish, like the Blue Shrimp. Bosarious. It's a cute little town about a 2.5 mile walk. If your able, If rent bikes and you can go all over. There's some great bars and food here. I give the resort ****.
Stayed 8 nights in Feb 2025