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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Terrace/patio
3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Business center
Standard Room, Ocean View | Beach/ocean view

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Hotel Zone Beach
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Resort View

  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Resort View

  • 474 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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Krystal Grand Puerto Vallarta All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.8 out of 5, Good, (382)
$281 nightly
The price was $496
The price is $281 total
includes taxes & fees
Krystal Grand Puerto Vallarta All Inclusive

About this property

Krystal Vallarta - All Inclusive

3.5-star property in Hotel Zone
At Krystal Vallarta - All Inclusive, hit the beach, dine onsite at Aquamarina, or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Vallarta - All Inclusive features 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the property's 3 restaurants. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 11819 square feet (1098 square meters) include conference space. This all-inclusive property also offers a complimentary children's club, pool umbrellas, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Krystal Vallarta - All Inclusive is a smoke-free property.

Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located by the pool and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Lobby Bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 209 out of 759 reviews
Rating 8 - Good. 168 out of 759 reviews
Rating 6 - Okay. 154 out of 759 reviews
Rating 4 - Poor. 114 out of 759 reviews
Rating 2 - Terrible. 114 out of 759 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot understand all the bad reviews. For the price, this place checks all the boxes. It’s not a 5 star resort, nor are they charging 5 star prices. The food was plentiful and we filled our bellies at every meal. The staff were friendly and attentive. The facility, room and pools were clean. There were employees everywhere all the time to cater to guests needs and maintain the resort. My kids (7 and 8) loved it. They felt safe, were treated kindly by guests and employees and had the run of the place. We were there on Easter and some of the employees helped me hide eggs for my kids to find in the open grass area. The construction noise was not obnoxious or constant. It’s Mexico- of course there’s construction. If it fits your budget and you want to travel- book it. We could walk to grocery and convenience stores, the cruise terminal… Taxi’s, Ubers, buses are all easy to obtain.
Stayed 5 nights in Apr 2025

2/10 Terrible

MORGAN MAY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jean

Traveled with partner
Liked: Property conditions & facilities
The area was easy access to everything.
Stayed 14 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 6 nights in Mar 2025

10/10 Excellent

Alfonso, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the hotel, From the checking of the hotel and the friendly stuff.
Stayed 5 nights in Apr 2025

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service
There was major construction going on right next door, very noisy. The resort should have informed us prior to booking. The new bar/resort manager that started a few days ago turned our last few days into better spirits. Very pleasant and professional
Stayed 7 nights in Mar 2025

10/10 Excellent

ASONG

Liked: Cleanliness, amenities, property conditions & facilities
The best location ever
Stayed 6 nights in Mar 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities

Not impressed

Was not pleased with the food and choices , no expresso coffee at all . Not a 4 Star at all
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan Peter Van

Traveled with family
Construction next door which was very noisy
Stayed 6 nights in Mar 2025

8/10 Good

patricia ann, flint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Feb 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise 5 restaurants and only have 2; the food is average, service is extremely slow, building and equipment is in need of many repairs like, phones, air conditioning, walls. Bartenders are snappy, some waiters ignore you. I’m so disappointed.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sylvia Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing! They were helpful, kind, friendly, congenial and gracious. we felt they were there to make our stay a memorable experience for that we are very grateful. The dining room staff made sure we had what we wanted or needed. All in all a wonderful experience. We are sure to return!
Stayed 14 nights in Mar 2025

10/10 Excellent

Anastasios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and very fun. Food and beverage were of good quality and service was great. Beach and pool were great.
Stayed 5 nights in Mar 2025

10/10 Excellent

robert, Comox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything especially the food.
Stayed 7 nights in Mar 2025

8/10 Good

Gregory Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet resort. Small but clean. We arrived at 10 am. The resort will not let you check in until 1 pm, no exceptions. They tell you that you can go across the street to eat or sit in the lobby but no drinks, not by the pool, not by the ocean. This is the first resort I have ever had this happen. I was mad! Then 1 pm came, no ocean view! I yelled about it, gave me another room, nope. Tried again. Told the room is not guaranteed to be ocean view, but somehow, after I complained enough, about 4 pm, I finally was able to get a (partial) ocean view, which I accepted because it also overlooked the pool and I was sick of arguing. After that, things were decent. The pool is big, there is only one, and the pool bar is big but always shaded since it is on the side facing the resort, so it is easy to get a drink at the pool bar in the pool. Food was okay, nice lobby bar with big screen and great ocean view. The area outside of the resort was very nice for walking, convenient for stores. Very safe. The town was artsy and nice. There is a sky bar within the resort which is cool since it overlooks the city and ocean, not open air, but still cool. This was a very laid back and relaxing resort, not much to do, but nice. I do see why this resort was cheap, but I did not hate it.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffree

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and friendly staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Lynn

Stayed 5 nights in Mar 2025

6/10 Okay

Zane, Aurora

Traveled with partner
Liked: Cleanliness, staff & service
What I liked was staff and food. Didn’t like the fact that they didn’t tell us the main part of the resort was being torn down and being remodeled we would have chosen a different location. The room they gave us was nice the adjoining room had a door that wasn’t sound proof at all.
Stayed 8 nights in Mar 2025

10/10 Excellent

Todd

Liked: Amenities, property conditions & facilities
Very close to the Marina and Walmart, maybe 4-5 blocks, easy bus access, you'll use the bus a lot! 10 pesos, you can't beat it. You'll definitely need the bus to get downtown that would be a hell of a walk
Stayed 5 nights in Mar 2025

10/10 Excellent

Dalia fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tess

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Ray

The website needs to be updated as part of it is under construction and not all services are available.
Stayed 7 nights in Feb 2025

4/10 Poor

Les

Traveled with partner
Disliked: Amenities, property conditions & facilities
We chose this as it appeared to be a smaller resort with a couple of very cute features. The Mexican people were, as always, welcoming and warm. The weather was excellent. Though we didn't get to stay in the portion of the hotel that was featured in their ad, we still enjoyed the amenities for the first few days. By day four, things started to go downhill. Large walls were built overnight, cutting off about 1/3 of the amenities, including a pool, bar, beachside restaurant, washrooms and showers, as well as part of the pool deck for the main pool that was left for guests. Construction crews were everywhere on the site, creating obstructions, noise and dust. Detours were set up every day making walking around unpredictable. Resort was advertised as having a main buffet and two specialty restaurants. If this was ever actually the case, by the time we were getting used to the layout, there was only the main buffet and one other regular restaurant building which alternated between Italian and Asian on a somewhat irregular schedule. It became completely unpredictable so one couldn't be sure where or what kind of food we'd be getting. At first, we thought it was just about a renovation - and we were disappointed that the hotel would take guest reservations without informing us before the fact. Later we heard that they had sold off part of their property. In either case, we would not have chosen to stay had we known about it.
Stayed 9 nights in Feb 2025

4/10 Poor

Lauren

Stayed 6 nights in Feb 2025