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Krystal Vallarta

3.5 star property

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Photo gallery for Krystal Vallarta

Reception
Terrace/patio
Front of property - evening/night
Standard Room, Ocean View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers

Krystal Vallarta - All Inclusive

  • Pool
  • All inclusive
  • Waterslide
  • Free WiFi
3.4 out of 5, (741)
$264 nightly
The price was $351
The price is $264 total
includes taxes & fees
Krystal Vallarta - All Inclusive

About this property

Krystal Vallarta

Hotel in Hotel Zone
At Krystal Vallarta, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 3 restaurants.
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a playground.

Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a beach bar. Wireless Internet access is complimentary. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Krystal Vallarta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Krystal Vallarta has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best vacation experience, thank you to all your staff very friendly.
Stayed 10 nights in Feb 2025

4/10 Poor

Emad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn't very clean. Saw a small roache in the room once. The staff were helpful tho
Stayed 4 nights in Feb 2025

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta lindo y muy seguro , lo unico dificil es la entrada creo estan en remodelacion asi que si no pones atencion te pasas y tienes q dar una mega vueltota
Stayed 2 nights in Feb 2025

6/10 Okay

Víctor

Stayed 6 nights in Jan 2025

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service
Its a unique property with some classic charm, but rapidly changing as sections of the property are divided off & lots of construction. Would have been great if they offered some options to the sister property next door. It was noisy & dusty from all types of construction.
Stayed 7 nights in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent, but the facilities are aging
Stayed 1 night in Feb 2025

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.
Stayed 5 nights in Feb 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very loud music other than that was great
Stayed 3 nights in Feb 2025

6/10 Okay

Lori Ann

Traveled with partner
Liked: Cleanliness, staff & service
The level of noise at the pool was ridiculous. I went there to relax and unwind yet the music was beyond LOUD. Chased me away multiple days. I understand the party atmosphere BUT all day?? The water aerobics classes were fun and the property was nice
Stayed 5 nights in Feb 2025

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

janice

Traveled with family
The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here.
Stayed 4 nights in Feb 2025

6/10 Okay

Barbara

Traveled with partner
Disliked: Amenities, property conditions & facilities
Grounds and room was very nice but didn’t know there was so much construction and the main pool closed. No option for food except the buffet, no snack bar as on the website. Housekeeping was terrible, had to keep asking for coffee, towels, Kleenex. No hand towel except first day.
Stayed 7 nights in Feb 2025

4/10 Poor

Karla

Traveled with family
Disliked: Amenities
Needs work
Stayed 6 nights in Jan 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Anab

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good, helpful and pleasant. Quiet overall w some times of very loud music, but might have been next door. Pools nice, main pool very loud music at times. Nice room w ocean overlook. Microwave and refrigerator. Like a nice motel room. I'm not wanting all inclusive and no option to just buy a sandwich as all food was buffet style. Deli around the corner was helpful for my situation. .
Stayed 14 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great.
Stayed 1 night in Feb 2025

2/10 Terrible

VINCENT, San Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as shown on website. Room much smaller, restaurant food not good. Staff was rude every time I asked for assistance. Front desk could not change dollars to pesos. Elevator problems, hotel did not clean beach front area. All around a terrible place, I want a refund.

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Elza

some staff not friendly
Stayed 7 nights in Jan 2025

4/10 Poor

Philip David, Ladysmith

Liked: Staff & service
Disliked: Property conditions & facilities
Construction was happening, concrete demission was happening. No gym as advertised The sea was too rough to swim in any distance. No lifeguards. Too many peddlers on the beach. They wake you up if you go to sleep. People leave item on sun lunger and go somewhere else, so if you do not go down early you probably not going to get one.
Stayed 10 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jan 2025