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Los Arcos Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Exterior
Front of property
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    1 min walk
  • Kaiser Maximilian
    1 min walk
  • Puerto Vallarta Bus Terminal
    12 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    27 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Quadruple Suite Junior

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Junior

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Similar properties

Pool

Playa Los Arcos Hotel Beach Resort & Spa

Pool
All inclusive
Spa
Kids pool
4.0 out of 5, Very Good, (1147)
The price is $237
per night
$282 total
includes taxes & fees
Jan 1 - Jan 2
Playa Los Arcos Hotel Beach Resort & Spa

About this property

Los Arcos Suites

3.5-star hotel in Romantic Zone
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This beach hotel also offers a terrace, multilingual staff, and a garden. Concierge services and wedding services can be provided.

Los Arcos Suites is a smoke-free property.

Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 404 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

amado, whittier

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like staying at upgraded suite with no food access or bar services. You have to walk a block at main Hotel. Got free dinner but was never told they owned two other restaurants we could choose from.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yissel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Hotel location is excellent! We shall return.
Stayed 5 nights in Sep 2024

6/10 Okay

Philippe, montreal

Liked: Cleanliness, staff & service
Los arcos pool was sadly closed during my whole stay. They did give me access to the main hotel for breakfast and pool access
Stayed 5 nights in Aug 2024

8/10 Good

Francisco

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Bhavesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, facilities and neighbouring hotels linking together was good. Staff were fantastic. Bed was comfortable, room was dated but functional but great for the price. Location was amazing and close to bars, restaurants and the beach.
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

JILLIAN, Taos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the hotel is old fashioned, perfectly located by great restaurants. They have staff who have worked here for years, always friendly and helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Los Arcos is a moderate hotel: has all the basics one needs. The buffet breakfast is excellent. Location is excellent (in the heart of the Romance Zone, walkable to the "Center"). Has very good U.S. cable t.v. selection. Staff are super helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Aug 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Diana

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Customer service was good. Staff was attentive, but very slow check in.
Stayed 1 night in Jul 2024

6/10 Okay

Bradley

Air conditioner too load Bed too hard
Stayed 3 nights in Jul 2024

6/10 Okay

Erin Gay Marion

Traveled with family
Liked: Cleanliness, staff & service
Property is fine for what it is. We were upgraded to a suite for free. Which are large rooms with a kitchenette. One of our rooms had a musty smell. We had a power outage in the night for 3 hours, nobody did anything, nobody checked on us, I had to sent my husband down at 3 am and someone came an reset the breaker. In Canada or the US you would give a free breakfast or something for this type of issue. My husband has a sleep machine and it’s hot as F so laying there without power for three hours when it was only a breaker issue sucked. Also the fact you can’t use the pools between the 3 los acros owned pools is lame and not what I heard on the internet.
Stayed 6 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Lorena

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mold mold mold!!! I need a refund I’ve emailed and messaged have not got a call or answer!!
Stayed 4 nights in Jul 2024

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could care less
Stayed 7 nights in Jul 2024

6/10 Okay

Paul

Disliked: Amenities
Toilet almost fell over when using. Very unsafe!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruby

Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a dated property but rooms & common areas are super clean and functional. Our room had a balcony with sea views so that was nice. Location is also excellent for Los Muertos beach access and shopping & dining.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel Andres

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2024

8/10 Good

Diego, Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. Conveniently located in the heart of Zona Romantica within walking distance of the beach, restaurants, bars, clubs. Rooms do need a bit of remodeling.
Stayed 4 nights in May 2024

4/10 Poor

Thomas Andros

Disliked: Cleanliness, staff & service, amenities
Rude desk staff
Stayed 4 nights in May 2024

2/10 Terrible

TIMOTHY JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024