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Los Arcos Suites

3.5 star property

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Photo gallery for Los Arcos Suites

Reception
Exterior
Exterior
Outdoor pool
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪3 min walk‬
  • Malecon
    ‪19 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Quadruple Suite Junior

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Junior

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

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About this property

Los Arcos Suites

3.5-star hotel in Romantic Zone
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Some rates at Los Arcos Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Los Arcos Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This beach hotel also offers a terrace, multilingual staff, and a garden. Concierge services and wedding services can be provided.

Los Arcos Suites is a smoke-free property.

Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 1056 reviews
Rating 8 - Good. 391 out of 1056 reviews
Rating 6 - Okay. 152 out of 1056 reviews
Rating 4 - Poor. 52 out of 1056 reviews
Rating 2 - Terrible. 37 out of 1056 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Patricia Cannon, Edmond

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Dec 2024

6/10 Okay

Dionne

Liked: Cleanliness, staff & service
Nice hotel near beach/malacon in Puerto Vallarta
rooms were nice and big and clean but could use some updating. Pool area was nice and shaded and not crowded . Great breakfast included at Playa los Arcos across the street and we enjoyed our free 15 minute massage there too which was a nice perk. Bed was a bit hard but still comfortable enough. Rooms were quiet with good aircon. They gave us 2 bottles of water each day which was nice.
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Safe, secure, quiet, responsible and close to everything that Old Vallarta (Romántico District) has to offer.
Stayed 1 night in Dec 2024

10/10 Excellent

Edith

Stayed 1 night in Nov 2024

10/10 Excellent

Laura Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central
Stayed 4 nights in Nov 2024

6/10 Okay

Scott Joseph, Los Angeles

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice place overall. But the furnishings and the rooms need a serious update. No bar, no food, no hot tub and are unable to use the other properties pool. Did all-inclusive but had to walk to a different hotel every time i needed a drink and food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maximo David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were extremely kind and helpful. They were responsive to questions and provided guidance on the surrounding area.
Stayed 6 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. Sister hotel Los Arcos is excellent on the beach.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. Close to everything in the romantic zone
Stayed 3 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Phyllis

Traveled with group
Disliked: Property conditions & facilities
The hotel is well located and close to the main hotel Playa Los Arcos. It needs renovation and doesn't come close to the service and joy of Playa. The biggest issue we had was that housekeeping never got the message that there were 3 of us in the room. We also got conflicting information from the front desk about check out time. We'll try to avoid this hotel in the future.
Stayed 7 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that we could store our bags and use the facilities after checkout until we were getting picked up a few hours later. It’s a great location for walking around and the beach club is great to have as an option.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property, around 10 stays with the sister property. Great location - always a reliable stay. The suites could use an update.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Los Arcos everytime we go to PV. It is the best location there is. You are right in the middle of old town, you can walk to bars and restaurants, you can easily walk to the Malecon. The pool is fantastic, they do have an adults only pool as well. It's right on the beach, and they do serve drinks down there. This time the main hotel was full, so we stayed at Los Arcos Suites, but it is just across the street and half a block up. We could walk to the pool/dining in less than 5 minutes. There is another pool at Los Arcos Suites, but it's very quiet, and no bar over there. The staff is always SO accomodating and friendly. The food is great. Even tho it's a buffet, it does vary from day to day, so you don't get sick of eating the same stuff everyday. It's a $10 uber ride from the airport, you do have to walk across the pedestrian bridge from the airport to get uber from the airport, but uber from hotel to airport arrived in 2 minutes and again was only $10. A cab ride is $40. Miguel on the beach was an amazing server! 5 stars will definitely stay again and again!
Stayed 6 nights in Oct 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😘
Stayed 7 nights in Oct 2024

10/10 Excellent

daniel james, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a VIP member, they let me use the pools at the other hotels. Great price on the all-inclusive and stay in general. Staff was excellent across the board. Definitely staying there again and again as I had many times now.
Stayed 6 nights in Oct 2024

10/10 Excellent

Juan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the rooms were spacious. We had breakfast each morning at the playa arcos hotel. The food was delicious and the staff was very friendly and helpful (especially Miguel who served us at mi pueblito restaurant and at the beach all 3 days we were there. )
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 4 nights in Oct 2024

10/10 Excellent

Darlene, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Francesca, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get this hotel is in Old Town. It could use updates and better maintenance in general. Nothing special and internet was horrible. Not secured and always warnings not to trust or sign in to websites where cc info was stored. Definitely will look elsewhere on my next trip to Puerto Vallarta.
Stayed 7 nights in Oct 2024