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Grand Matlali Suites & Villas Riviera Nayarit

3.5 star property

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Photo gallery for Grand Matlali Suites & Villas Riviera Nayarit

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Boating
Master Suite Private Pool & Terrace | Private kitchen | Cookware/dishes/utensils
Interior detail
Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Bar
  • Laundry
$144
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734
  • Place, Playa Bucerías
    ‪2 min drive‬
  • Place, Marina Riviera Nayarit at La Cruz
    ‪4 min drive‬
  • Place, El Tigre Golf at Paradise Village
    ‪7 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬

Room options

View all photos for Master Suite Private Pool & Terrace

Master Suite Private Pool & Terrace | Terrace/patio

Master Suite Private Pool & Terrace

7.6 out of 10
Good
(8 reviews)
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | 1 bedroom, down comforters, free minibar, in-room safe

Junior Suite Deluxe

9.4 out of 10
Exceptional
(6 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 2 Bedrooms Pool Terrace - All Inclusive

Villa, 2 Bedrooms Pool Terrace - All Inclusive | 1 bedroom, down comforters, free minibar, in-room safe

Villa, 2 Bedrooms Pool Terrace - All Inclusive

  • 2669 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, down comforters, free minibar, in-room safe

Superior Studio Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Grand Matlali Suites & Villas Riviera Nayarit

3.5-star La Cruz de Huanacaxtle hotel close to Playa Bucerías
Catch the free shuttle from Grand Matlali Suites & Villas Riviera Nayarit to the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 2 restaurants.
Grand Matlali Suites & Villas Riviera Nayarit offers 59 air-conditioned accommodations with free minibar items and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and free beach club nearby. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Grand Matlali Suites & Villas Riviera Nayarit and enjoy amenities like a fitness center.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in March 2022.

Grand Matlali Suites & Villas Riviera Nayarit has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and noon.
Restaurant Rodizzio - This diner overlooks the ocean. Reservations are required.
Restaurant Raixes - Overlooking the ocean, this theme restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open select days.
Beach Club Eva Mandarina - This beachfront family restaurant serves lunch only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to noon
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Club Eva Mandarina
  • Restaurant Raixes
  • Restaurant Rodizzio

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Grand Matlali Suites & Villas Riviera Nayarit Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 150 out of 506 reviews
Rating 8 - Good. 137 out of 506 reviews
Rating 6 - Okay. 93 out of 506 reviews
Rating 4 - Poor. 63 out of 506 reviews
Rating 2 - Terrible. 63 out of 506 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marina

Traveled with partner
Liked: Staff & service, amenities
So, the front clerk upon arriving was not welcoming. The fan in the entrance patio was not working, neither was the jacuzzi so that was not good. One day we did not have maid service and the last day before we checked out they didn’t leave any coffee and clean the dirty dishes from the previous day. Other than that. Our villa was very comfortable and the place was very clean and vegetation felt like you’re in Hawaii, very beautiful. Transportation was quick to take us where we needed.
Stayed 5 nights in Jun 2025

4/10 Poor

Dennis

Traveled with partner
Liked: Cleanliness
We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!?
Stayed 6 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Really quite,cleanest place,professional staff,great prices,great location
Stayed 3 nights in May 2025

8/10 Good

Rosaura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Las instalaciones muy bien,Limpopo unico que el personal cuando uno va a comer le returns los utensilios sin darle a tiempo a terminal se siente que lo precionan para que ya salsa mas pronto eso es lo unico que no me gusto.
Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Stayed 1 night in Feb 2025

2/10 Terrible

Maxim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Book with caution

Horrible management. Tried to scam us. The staff was lovely.
Stayed 1 night in Feb 2025

8/10 Good

Shahe

Liked: Cleanliness, property conditions & facilities
Good quiet place to work, relax, and have a good stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

leonel

Liked: Cleanliness, property conditions & facilities
Nicer and clean
Stayed 1 night in Jan 2025

6/10 Okay

Lexy

Traveled with family
Liked: Cleanliness
Stayed NYE week. It was dead. Asked about this and told that this is the usual crowd. We were the only people at the main pool, serenity pool and at the dinner buffet (do not recommend lunch or dinner on property). Even though we had All inclusive, opted to go in town to enjoy our lunch and dinners in Bucerias and Sayulita (amazing little towns and worth exploring). Did get a good burger at the beach club, along with fish tacos. Bartenders were super cool and attentive. Disco/night club was advertised, but non existent. Other areas were also featured, but closed or not available. Have to take shuttles to beach club and surrounding. Spa at Delta Hotels was nearby and it was a relaxing and enjoyable experience. Front desk clerk (Benita?) was extremely helpful. Room was spacious, but no heat, pressure or drainage in bathroom showers. It could be nice with a bit of TLC and some energy. First and last visit.
Stayed 4 nights in Dec 2024

10/10 Excellent

ALEJANDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That you have peace the rooms are around a lot of trees great place to rest and relax
Stayed 2 nights in Aug 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

this was our first time staying in this area. It was a nightmare. The front door did not work. Had to be replaced the lock. We had water dripping from the dining room and the main bedroom. The place was dirty no trash was ever thrown no beds wherever made outside where the pool was you could barely see through the glass protection. All inclusive was not all inclusive. We had one mill which was marinating in lamps. We basically lived off the snacks we bought at the airport. This was an all adults hotel. Woke up two days later to children’s splashing and yelling next to us. Daniel, the manager said sorry we had a wedding didn’t know where to put these families with kids. Daniel promised us a full refund as I was in tears two days later. Unable to leave due to high last minute flights upon arriving home we were told they were going to give us $400 out of our $4751 that we paid. Do not go here, you will regret it like we did. Hotels.com also did nothing. We are VIP members. We’ve been with them for years and paid them yet. They were unable to do nothing but give us back $200. Unfortunately, my time with Hotels.com has expired. And I will no longer be booking with them , after all these years never had any problems.com. Could not help us but keep our money. I don’t want to associate with them any longer. Again, beware of this hotel. Anything to eat costed us $50 one-way in a taxi. It was a nightmare. And prepare to handle your own Luggage once you arrive to the hotel
Stayed 7 nights in May 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Jun 2024

6/10 Okay

John

Stayed 3 nights in Apr 2024

2/10 Terrible

Shea

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Food was terrible. We waited until 730pm to be checked in. The music was eh, the jacuzzi was not a jacuzzi but a barely warm pool. I will still with airbnbing and driving to the best local restaurants and nothing was infused with love in this experience. The tv was not smart and had no Netflix or any way to connect. Everything was mediocre at best. I was promised an extra night for the trouble and I still have not received this to make up for it.
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebramos el cumpleaños de mi esposo en el Grand Matlali Hills y fue la mejor decisión. La pasamos muy bien y Abraham hizo que nuestra última noche cerrara con broche de oro. Gracias Abraham! Mi esposo te agradece muchísimo ayudarle a terminar su celebración de una forma tan especial.
Stayed 4 nights in Feb 2024

8/10 Good

Dennis, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the resort is not near anything walkable. Dining options was limited to 1 place and that was the buffet. when trying to reserve the advertised restaurants, they were always closed. If you do not speak Spanish I would not recommend. you will just be frustrated.
Stayed 5 nights in Feb 2024

2/10 Terrible

Rene

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Rachelle

Stayed 6 nights in Feb 2024

6/10 Okay

Natasha

Stayed 1 night in Feb 2024

2/10 Terrible

Wendy, Portland

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you decided to book here call ahead to find out what is actually available - this was NOT worth the money the food is only a buffet, no activities, no in room service like refill of sodas. I dont drink but doubt that is even worth the money. I would NEVER stay here again all inclusive is a lie and false advertisement and this hotel should not be advertising this establishment as an l inclusive.. The stove didnt work so couldnt even make something since the limited buffet was VERY limited. Spent more time on the phone and in the office trying to figure oout why things w3e3rent working even asked to go back to my originial room King suite because they didnt even heat up the pool on the terrace that I paid an extra $200 a night for. This whole place was a scam. All inclusive does not mean you sleep and eat buffet. NEVER WILL STAY AGAIN- staff could care less as well so convos went no where
Stayed 2 nights in Jan 2024

2/10 Terrible

Rinu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay don’t use this hotel. Everything sucks especially smell in the rooms and bathroom. Food was terrible causing food poisoning. Staff was not helpful especially the manager. Over charging for things
Stayed 4 nights in Dec 2023

10/10 Excellent

John, Lethbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

2/10 Terrible

Carlos

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv didn't work , and have to call to clean up my room after second day , no place to seat and have some relax time in pool , No towels on side , realy bad poor service
Stayed 3 nights in Apr 2023

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well looked after and the staff were incredibly accommodating and friendly. The food and drinks were fantastic. The property felt extremely safe. I would highly recommend this property to groups looking for a relaxing vacation. There was no fighting over pool loungers or long waits for restaurants like I've experienced at other resorts. A couple of minor drawbacks: poor wifi reception, many of the listed amenities were not available during our stay, no room service available, and having to shuttle between buildings created some delays. There were also no hair dryers in the room so I embraced my either wet or extremely wavy hair for the duration. Overall, I would stay here again with no hesitation.
Stayed 3 nights in Apr 2023