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Aparthotel

Maxwell Collection Romantic Zone

4.0 star property
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Outdoor pool, free cabanas, pool umbrellas
1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV
1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV
1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV
1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet friendly
  • Kitchen
  • Spa

Explore the area

View in a map
466 Insurgentes Alta Vista, Puerto Vallarta, Jal., 48399
  • Playa de los Muertos
    ‪7 min walk‬
  • Los Muertos Pier
    ‪7 min walk‬
  • Malecon
    ‪19 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 1100 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 1111 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Sofa Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Living area | 50-inch Smart TV with digital channels, TV

1 Bedroom Suite Corner

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | View from room

1 Bedroom Suite Corner

  • 1323 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 1109 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV

1 Bedroom Suite Deluxe

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 1109 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Pet Friendly

1 Bedroom Suite Pet Friendly | Terrace/patio

1 Bedroom Suite Pet Friendly

  • 1109 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 1089 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Terrace/patio

1 Bedroom Suite Corner

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Dining room

1 Bedroom Suite Deluxe

  • 1081 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 1089 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 1092 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

  • 1121 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV

1 Bedroom Suite Deluxe

  • 1098 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area | 50-inch Smart TV with digital channels, TV

1 Bedroom Suite Deluxe

  • 1323 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Living area | 50-inch Smart TV with digital channels, TV

1 Bedroom Suite Corner

  • 1323 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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About this property

Maxwell Collection Romantic Zone

4-star aparthotel in Romantic Zone
This smoke-free aparthotel features an outdoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and spa services are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. For a bit of entertainment, guests will find a Smart TV with digital channels, and other amenities include free WiFi and premium bedding.
Maxwell Collection Romantic Zone offers 40 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, and hair dryers.

This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Maxwell Collection Romantic Zone features an outdoor pool and a health club. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Puerto Vallarta aparthotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Maxwell Collection Romantic Zone is a smoke-free property.

SOHO Restaurant - Onsite bar. Guests can enjoy drinks at the bar.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Free pool cabanas
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)

Restaurants on site

  • SOHO Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Griddle
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Champagne service
  • Chef service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: USD 80 per pet per stay
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Smooth flooring in room
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Things to do

  • Health club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 25 per day
  • Pet fee: USD 80 per pet, per stay
  • Late check-in fee: USD 30 for check-in between 8:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number MHV201118TX7

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Maxwell Collection at SOHO
Maxwell Residences at SOHO
MAXWELL RESIDENCES ROMANTIC ZONE
Maxwell Collection Romantic Zone Aparthotel
Maxwell Collection Romantic Zone Puerto Vallarta
Maxwell Collection Romantic Zone Aparthotel Puerto Vallarta

Maxwell Collection Romantic Zone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 139 reviews
Rating 8 - Good. 19 out of 139 reviews
Rating 6 - Okay. 11 out of 139 reviews
Rating 4 - Poor. 2 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We couldn't have asked for a better stay. Condo had everything we hoped for. The view was amazing and everything is close by. However, the parking situation and the multiple elevators is very irritating.
Stayed 4 nights in May 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay. The room was fantastic. Had everything we wanted/needed. Incredible view and responsiveness from hosts. The pool was so beautiful I could have spent the whole time up there but the only downside was you couldn’t bring your own snacks/drinks. You had to buy from their bar and it was expensive for what it was and they made my drink wrong twice. The food was fine, not great
Stayed 5 nights in May 2025

10/10 Excellent

Rosalie, Cedar Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooftop pool was gorgeous! Rooms were nice!
Stayed 2 nights in May 2025

10/10 Excellent

Alonte

Liked: Cleanliness, amenities, property conditions & facilities
We love SOHO and love how hospital the staff is when we come into town. Thank you for everything, you guys are impeccable. Ciao!
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place concierge team very professional and friendly. Would definitely recommend and come back to this property. Everyone at the property is very helpful and polite. Drinks at the pool are excellent! Only recommendation would be to have someone at the Main Street available to guide to the parking structure besides that everything was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dionte

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

Paulina

Liked: Cleanliness, room comfort

10/10 experience

Fantastic high end managed apartments in the most happening area of Puerto Vallarta. The rooftop pool is incredible, staff wonderful and very accommodating, available to answer questions over WhatsApp all the time. Very comfortable bed, incredible views from the terrace and fast WiFi. I loved it so much that I ended up changing plans and extending the stay by a couple of extra days. Thanks so much!
Stayed 4 nights in Apr 2025

8/10 Good

Gabriel Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is absolutely beautiful with the infinity pool on the roof overlooking the mountains in the back and the ocean in the front with the city all around. The unit was very large and well kept with beautiful furniture and finishings. The location was very close to everything in the Romantik Zone with a simple 10-15 minute walk. The Ubers were VERY cheap though if you don't want to walk. Unfortunately, if you like to walk everywhere, the street you must cross to get anywhere was VERY busy. This was difficult to leave the property and made it very loud to sit on the balconies or even inside the front of the property due to how busy the road was. Overall, the stay was wonderful!
Stayed 5 nights in Apr 2025

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, great concierge services (they go above and beyond expectations) Will definitely recommend!
Stayed 13 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Yan

Liked: Cleanliness, room comfort
Je crois que le service à la clientèle pourrait être amélioré Et qu’il y a vraiment un problème avec les ascenseurs dans cette propriété à part ça tout était parfait malgré tout nous y retournerons. Merci beaucoup.
Stayed 2 nights in Apr 2025

8/10 Good

Valentina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful..the location was perfect, and Carlos did a fabulous job checking us in. He was very attentive and I’d give him a 5 star rating. There was a gentleman at the concierge named Eddy that I thought was very unprofessional and rude. I brought 2 Canadian friends that now live permanently in Puerto Vallarta to show them how beautiful the building was. They had no intention of staying longer than perhaps 1 hr. We were about to board the elevator when another concierge person asked that they sign in. I apologized since I completely forgot and we returned back to the front counter. My friends filled out the visitor sheet and then this Eddy person interrupted the conversation and said that they needed to leave their residence identification at the counter. My friends replied that they didn’t feel safe enough to leave their identification ….but offered that the concierge could take a picture of it. This person Eddy became rude and extremely unprofessional and started asking what country my friends were from. He was very aggressive with them which was TOTALLY unnecessary. I understand the rules but because of Eddys actions your concierge team did not even offer to photocopy their ID., which in your RULES is allowed. Sadly my friends chose not to visit my rental a because they weren’t allowed and secondly because this man was rude and quite aggressive with them. People like Eddy prevented me from giving you a 5 star rating. :(
Stayed 7 nights in Apr 2025

8/10 Good

Renee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property speaks for itself in terms of location and beauty. The accordion doors to the balcony, the rooftop pool, the generous sized bedroom and bath, all make for a wonderful place to stay. A couple of feedback notes the balcony doors do not seal completely, and therefore are not soundproof. Being located on a major road means if you are sleeping in the front room, it is very loud. In the unit we stayed in (and not all are the same) we found the beds too firm for comfort and woke up with sore backs and hips. I have stayed in a different unit in the past and while the road noise was consistent the previous beds were significantly more comfortable. A simple mattress pad would help.
Stayed 5 nights in Apr 2025

6/10 Okay

KALVIN

Traveled with partner
Liked: Amenities, property conditions & facilities
The room had a very cheap iron and ironing board it burned a hole in my shirt.
Stayed 5 nights in Apr 2025

10/10 Excellent

Elijah

Liked: Cleanliness, property conditions & facilities
10/10 honestly. The staff was so nice, everyone working at the pool was so nice. Everything I was expecting and more.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic living space. The gym was great, the pool was great, but the patio views were my favourite part.
Stayed 5 nights in Apr 2025

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive staff. Rooms and grounds are kept very clean.
Stayed 5 nights in Apr 2025

2/10 Terrible

garrett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
when I showed up the elevator was broken I was on the ninth floor, also the water was out, so there were no showers and no working toilets in the whole building, the lady that checked me in it was very nice very helpful and got me a full refund.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool was the highlight of our PV visit - we could've spent our entire vacation there. The property is on a busy street but we managed to get around on foot very well - location is central to lots of things around. There was some construction noise from the buildings nearby when we were out on the terrace but that's city living! Maxwell Staff was exceptional throughout. The Pool Bar staff was awesome. (The Valet/Front Desk staff could use some customer service help.) We'll definitely be back and stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

David Alan

Liked: Cleanliness, property conditions & facilities
It was a great hotel to stay at. No regrets!
Stayed 6 nights in Apr 2025

4/10 Poor

Kari Ann Sharkey de Arantes, Alamo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The SoHo house seems to rented out thru Maxwell Residences. The concierge service thru Maxwell House was excellent but there was the worst service at the SoHo House. We were told to drink our whole bottle of water we brought up to the pool or they would not give us a towel. This comes the day after we spent $300 on our pool bill. We didn’t realise they only wanted us to buy their a van Water, which is fine if that is the policy, but they were very very rude about it. The last day the elevators were broken. No one bothered to try and help us with our bags down eight flights of steps, didn’t tell the cab driver that was waiting in the lobby that the elevators were down and we were at a different place. Everyone just looked at us and was rude and offered no help.
Stayed 6 nights in Apr 2025

8/10 Good

Jeffrey Thomas, Wichita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a corner unit on 7th floor. The unit was spotless, modern and provided everything needed. The rooftop infinite pool and bar setup on the 15th floor is world class with spectacular views looking over Zona Romantica and the ocean with a great wait staff. Plenty of sun or shade options around the pool. Can’t imagine a nicer rooftop setup anywhere! Easy walking distance to many restaurants, bars, shops and beach. The only negative is that road noise was so loud it made it impossible to relax and enjoy time on the beautiful patio outside our unit. Amazingly, road noise was almost non-existent around the rooftop pool and bar 8 stories above our unit. Our Concierge was very attentive and willing to help with anything needed.
Stayed 8 nights in Mar 2025

10/10 Excellent

JaKeith B., Elk Grove

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were excellent. The location is in walking distance to shops, restaurants and the beach. I will be staying here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was awesome. Service was great view was spectacular.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025