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Occidental Nuevo Vallarta - All Inclusive

4.0 star property

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Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Sports facility
Restaurant
Lobby
On the beach, beach towels, snorkeling, beach volleyball
Free minibar, in-room safe, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

Map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Vallarta, NAY, 63732
  • Vallarta Adventures
    ‪14 min walk‬
  • Nayar Vidanta Golf
    ‪4 min drive‬
  • Nuevo Vallarta Beach
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(137 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite (Royal Level)

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.2 out of 10
Very good
(49 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free WiFi

Royal Room (Level Luxury)

8.8 out of 10
Excellent
(24 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(50 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Occidental Nuevo Vallarta - All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with laptop-compatible safes and complimentary bottled water. This Nuevo Vallarta property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Nuevo Vallarta - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, a complimentary children's club, and multilingual staff. Complimentary self parking is available on site.

Occidental Nuevo Vallarta - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Reservations are required. Open select days.
Mariachi - Onsite restaurant. Reservations are required. Open select days.
Royal Level Restaurant - This restaurant overlooks the ocean. Open select days.
Tokyo - Onsite restaurant. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Snorkeling
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 705 out of 1557 reviews
Rating 8 - Good. 478 out of 1557 reviews
Rating 6 - Okay. 215 out of 1557 reviews
Rating 4 - Poor. 97 out of 1557 reviews
Rating 2 - Terrible. 62 out of 1557 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was nice but not a 4-5 star as advertised!! Food was a bit disappointing. Resort needs some refreshing updates
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an excellent stay at the Occidental. The beach is amazing and beautiful. You can have sun, or shade under the palm trees, and listen to the waves. We were really impressed by the dining selections. Beach walking for miles. We stayed 10 days and loved it.
Stayed 11 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at the resort and it didn’t disappoint. All the resort staff are exceptional and have made both of our stays exemplary, 5 stars to all the staff! The Royal level rooms and services are the way to go from the exclusive restaurant, able to make all our dinner reservations in advance, to Royal pool and Cabana area and bar but was disappointed that the Royal restaurant was not open for lunch and was one of our favourite features of the Royal level of rooms on our first visit in 2023. Overall 5 Stars and hopefully on our next visit the Royal restaurant will open for lunch.
Stayed 7 nights in Mar 2025

10/10 Excellent

Vicki, Stockton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As VIP there was an error made and we got to reserve dinner 3 times instead of the one time. The drinks (bar tenders) amazing! Property gorgeous! The entertainment needs more spicing up for sure but that’s the only think I did not like!
Stayed 3 nights in Apr 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have been to a dozen all inclusive properties in Mexico. Mixed review on this one. Pros: Not too crowded. Generally older guests and some families, very little spring breakers. Not noisy. Fresh guac. and good fruits Tokyo and Mexican restaurant are good. Pickle ball court was available most of the time Right on the beach Cons: False advertising: they say there are 5 restaurants but there are really only 3. The Royal Restaurant is off limits to all inclusive guests. They also close one of the other restaurants every night to cycle it through the buffet (Le Buffet). They also tried to tell us we only get one restaurant meal for every 2 night stay. We had to argue with them on this for them to allow us to have one reservation per night. All other meals and all breakfasts are through the buffet. But the buffet was generally good. Very hard to book restaurants. You can't call for reservations. You have to visit the concierge who is often busy or isn't there. You also can't book more than 1-2 nights in advance. Also, lots of their time slots are late like 9pm for dinner. It seems like they purposely make it difficult to eat dinner at the restaurants even though when you are there they are not crowded. Same brand of wine: one red, one white in all places all week. Not so good. Gym is extremely minimal. Overall I got the impression they were constantly looking for ways to skim and cut costs.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kayla Yvonne Darlene

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but wonderful property. Wonderful customer service!
Stayed 7 nights in Mar 2025

10/10 Excellent

Selena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, wonderful staff. A beautiful stay. Would definitely come back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Artagnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff at the Occidental were outstanding.. Its a smaller resort, lots of food options. This is definitely a hotel I will return to next year.
Stayed 5 nights in Mar 2025

8/10 Good

Daniel

Stayed 4 nights in Apr 2025

8/10 Good

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities
The Occidental Nuevo Vallarta is a smaller resort with a wonderful staff. Every staff member met you with a smile, many of them asking your name and introducing themselves which made it a very comfortable atmosphere. It's an older facility, but kept very clean. The basic rooms don't have balconies, which we missed somewhat, but they are comfortable and have what you need. We did not feel the need to upgrade to the Royal level, since all of the balcony rooms were sold out, and we still had a wonderful time. The food was good and we were always able to find something to eat. We only ate at the specialty restaurant (the Japanese) one time and the food and presentation were great. The beach is awesome and the sunsets spectacular. Thank you to the staff for making our vacation special.
Stayed 7 nights in Mar 2025

10/10 Excellent

Paul

Stayed 4 nights in Mar 2025

10/10 Excellent

Kasra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Was excellent! Thanks to Occidental Nuevo Vallarta - All Inclusive
Stayed 7 nights in Mar 2025

8/10 Good

Guinka

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel w/ some gotcha's so read fine print.

The hotel is nice, however, the pictures and info can be misleading. Guests do not have access to all pools shown on the pictures, some are only accessible to Royal members. As a result there are tourists waiting at 8am to claim chaise-longues as they are not enough. In terms of food, there are two buffet style restaurants. They are ok, but offer pretty much the same thing for lunch and dinner. So it can get really boring. The other restaurants are reservation-only and again, there is a long line of tourists waiting in the morning for reservations. Otherwise, our room was very nice, staff is super friendly and helpful, the surrounding beach is beautiful. I enjoyed the yoga and zumba classes in the mornings and my teenage daughters liked the beach volley ball.
Stayed 7 nights in Mar 2025

8/10 Good

Pooneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Sorour

Stayed 7 nights in Mar 2025

8/10 Good

Jesus Mannaen

Stayed 2 nights in Jan 2025

8/10 Good

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelly Rae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the Occidental Nueva Vallarta last year, and fell in love with the quiet location, small community feel, and amazing staff. We returned for exactly those reasons again this year. Some finishings in the rooms and pool area are starting to need repair, however, things are clean and comfortable.
Stayed 8 nights in Mar 2025

6/10 Okay

Tiffany Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
After arriving home today…here’s the good, the bad and the ugly of the occidental all inclusive. The Good- The food was good and we didn’t get sick. We didn’t hold back on what we ate and we drank the water…no issues. The proximity to the marina is nice if you are interested in fishing tours. The beach is clean and quite nice. There is a nice mall within a two minute walking distance of the resort. The Bad- the bathroom smelled like sewer and when we asked for them to send someone up they said they would right away but nothing was done. Also, the shower head was hanging off the wall. Food is only accessible by sit in dinning. If you want food at night, you have to pay and order room service. You can only book 2 dinner reservations per stay at the good restaurants and have to eat at the mediocre one every other night. The pools close around suppertime along with the pool bar, and there isn’t much for activities so you quickly get bored here. The vendors come right up to your beach chairs on the resort to harass you. We stayed at an all-inclusive last year that had a fenced off area and the vendors weren’t allowed past that line which was nice. The Ugly- The staff were just plain not friendly. With the exception of a Bartender and a waiter who were there every day. None of the other staff would smile at you or be friendly and I got the genuine feeling that they hated us the whole time we were there. We felt very unwelcome. I will not return to this resort.
Stayed 6 nights in Mar 2025

8/10 Good

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The entertainment during the day and night were wonderful for us and the kids. The main buffet restaurant was fabulous: great options every day and cooked to perfection with no need to add salt - great surprise for an all inclusive! The property needs some maintenance (courtaons, drawer handles and showers are showing wear and tear with need of replacement). Overall it was a good experience....Thank you Vincent and Eva for adding great exercise options to our stay - I loved zumba and aquafit.
Stayed 8 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total staff were amazing & friendly. We liked the size of property, not too big. Enjoyed beach & sun everyday. Able to walk down total beach area. Ocean was shallow & able to enjoy the surf.
Stayed 7 nights in Mar 2025

8/10 Good

Darren

Stayed 7 nights in Mar 2025

10/10 Excellent

DIANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , relaxing, wish we could have stayed an extra week.
Stayed 6 nights in Mar 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is lovely property and we had a great time there. Staff is great. We had no issues. Would love to go back.
Stayed 6 nights in Mar 2025