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Occidental Nuevo Vallarta - All Inclusive

4.0 star property

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Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Sports facility
Restaurant
Buffet
On the beach, beach towels, snorkeling, beach volleyball
On the beach, beach towels, snorkeling, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
$250
includes taxes & fees
Oct 2 - Oct 3

Explore the area

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Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Vallarta, NAY, 63732
  • Place, Vallarta Adventures
    ‪14 min walk‬
  • Place, Nayar Vidanta Golf
    ‪4 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(145 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite (Royal Level)

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.0 out of 10
Very good
(50 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free WiFi

Royal Room (Level Luxury)

8.8 out of 10
Excellent
(25 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(51 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Occidental Nuevo Vallarta - All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with laptop-compatible safes and complimentary bottled water. This Nuevo Vallarta property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Nuevo Vallarta - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, a complimentary children's club, and multilingual staff. Complimentary self parking is available on site.

Occidental Nuevo Vallarta - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Reservations are required. Open select days.
Mariachi - Onsite restaurant. Reservations are required. Open select days.
Royal Level Restaurant - This restaurant overlooks the ocean. Open select days.
Tokyo - Onsite restaurant. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Snorkeling
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 722 out of 1554 reviews
Rating 8 - Good. 455 out of 1554 reviews
Rating 6 - Okay. 222 out of 1554 reviews
Rating 4 - Poor. 98 out of 1554 reviews
Rating 2 - Terrible. 57 out of 1554 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rosa Elizabeth

Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan Edward

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly staff, great location, good food and drinks.
Stayed 7 nights in Jun 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Food is good, but the furniture is very uncomfortable in the lobby and bar area, and the bathroom did not have a good ventilation.
Stayed 3 nights in Jun 2025

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have travelled to all inclusive many of times to different places. I was booked for 10 days, I arrived a day late due to plane issues. When I went to check in, my room was not ready. It should have been ready the day before that i paid for. Second my room was on the 4th floor 446 to be exact. They have music playing on the main floor and it travels all the way to my room which is at the top of the stairs. How are you supposed to sleep when you have to get up by 6:30 am for an excursion and the music is blaring! I talked to the manager and they moved me.. 4th floor room 465.. it was an upgrade. It was great view , balcony lots of space.. perfect. It was a storm that same night I got the room. When I woke up it was literally raining in my room.. — this was the upgraded one? I talked to the front desk and they said they would look at it.. later that day went back to the room towels are everywhere and it looks like they tried to “patch “ the ceiling.. I then got a call from the front desk.. upgrading me again.. now on the 3rd floor other side of the hotel.. room 383… way better had a view of the ocean, with a balcony and loungers this was the best side of the hotel.. the other side is old and hallways were always dripping with water. It’s supposed to be 100 percent smoke free.. it’s not people smoke by the pool and the ocean even has a smoking section and ashtrays in the rooms with the balcony. The food is sub par at best.. the al la carte is ok. 3/10 👎
Another ceiling leaking main floor
Smoking sign — designed smoking? In a 100 smoke free hotel?
The beautiful sunset
Another stormy day
Stayed 10 nights in Jun 2025

2/10 Terrible

Maria

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel was awful. The first day we arrived, our rooms were flooded, and to get a resolution, the from desk at night took about two hours to give a partial resolution to just reassign us to another room. The same person was arranging room service and prefer to disconnect the phone, so no more callas can come in. The stuff was very rude at the restaurants and when the stations were empty, they didn't refill them. When asking for utensils, crackers or anything missing, they just said they they didn't have any more. They were very rushed and rude to take the orders (at the VIP premier restaurant and Los Olivos). The option to eat were very limited and there was a long line to eat at the buffet. Once seated, while going to grab food, they reassigned the tables to new people and just ignored the initial guest assigned to the tables. They didn't refill body wash or shampoo dispensers, the blankets weren't clean and despite of asking to replace them multiple times, those requests were ignored. We booked three rooms and the whole family came back with rash in the skin due to the dirty blankets, too. They just said that the hotel didn't have enough people to attend all guest requests. I have to mention that this is not even high season, I can't imagine how the operate during peak season. The reception person at night didn't know to handle guest issues and his only excuse was that the manager would be there in the morning. Horrible stay at this place. Horrible!
Stayed 6 nights in Jun 2025

6/10 Okay

Luis

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 5 nights in Jun 2025

10/10 Excellent

Consuelo

Stayed 5 nights in May 2025

4/10 Poor

Alicia Cristina

Traveled with partner
Disliked: Staff & service
Make sure to not leave anything valuable (especially cash) in the room because their maids steal. They do not care and don’t do anything about it.
Stayed 7 nights in Jun 2025

6/10 Okay

Myria

Stayed 5 nights in Jun 2025

10/10 Excellent

amparito

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service from all staff - reception, housekeeping, esp restaurant staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavel

Stayed 7 nights in Jun 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Ruben

Stayed 5 nights in Jun 2025

10/10 Excellent

MARIA

Liked: Staff & service, property conditions & facilities
Beautiful!
Stayed 5 nights in Jun 2025

8/10 Good

may

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a good value. You get what you pay for and based on other prices in the area, we were very pleased with the variety of food. However, DON’T expect to eat at one of the restaurants as reservations are very hard to get. Regardless, great pool on the beach with live entertainment.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest, friendliest, nicest hotel I've ever stayed in. The food was excellent and the service superb. Everyone is nice and helpful. Will definitely stay there again.
Stayed 15 nights in May 2025

8/10 Good

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to improve on night shows,
Stayed 7 nights in Jun 2025

10/10 Excellent

Kristen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint was the air condutioning in the room could be bette. Filters possibly needed changed
Stayed 7 nights in Jun 2025

10/10 Excellent

Laura Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine Beautiful ambiance
Stayed 4 nights in Jun 2025

8/10 Good

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Lisa C

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and service is amazing, food for the most part was good a bit more variety would have been wonderful. Not all rooms have been updated but beds were awesome. They were having some issues with the AC so we had to switch rooms that took a bit but new room was renovated and lovely.
Stayed 7 nights in May 2025

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Specially the beach is beautiful.
Stayed 7 nights in May 2025

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was okay. Room was beautiful. Property overall was beautiful and well kept. Checkin was not good. Staff not professional and had to change rooms after checkin and arguing for a different room. We had paid for upgraded room and requested a king. Somehow there wasn't a king in the whole resort.... Drinks were not serviced in mini bar unless you were there to make requests. Food was okay. Nothing great. We were told there was no availability for restaurants, but the restaurants were always empty. When we did get reservations there would be less than 5 other diners. Seems ridiculous that you couldn't get reservation. We saw some walk in without reservations, but when we tried we were told no. We know this for a fact because we had become friends with a couple on the beach that got in every night without reservation. No restaurants were open for breakfast or lunch. Buffet was only option...which was just okay. Best part of buffet was crepes every other night. Swim bar was nice, but no service to beach area only swim area. It was just 2 of us for our 22nd anniversary. It was a relaxing week, but not sure if we would go back. We would not take our family...not enough options for kids and getting reservations would be a nightmare.
Stayed 6 nights in May 2025

8/10 Good

Atlant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the resort , beach and the shows were excellent , staff and service can be better tho!
Stayed 7 nights in May 2025