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Occidental Nuevo Vallarta - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Sports facility
Sports facility
Aerial view
On the beach, beach towels, snorkeling, beach volleyball
On the beach, beach towels, snorkeling, beach volleyball

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Vallarta, NAY, 63732
  • Paradise Plaza Shopping Center
    3 min walk
  • Nuevo Vallarta Rivera Farmer's Market
    5 min walk
  • Vallarta Adventures
    2 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Studio Suite (Royal Level)

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Royal Room (Level Luxury)

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room, Balcony, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Occidental Nuevo Vallarta - All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Nuevo Vallarta - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, a complimentary children's club, and multilingual staff. Onsite self parking and valet parking are complimentary.

Occidental Nuevo Vallarta - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Open daily.
Mariachi - Onsite restaurant. Open daily.
Royal Level Restaurant - Onsite restaurant. Open daily.
Tokyo - Onsite restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Winery release events
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 768 out of 1686 reviews" "
Rating 8 - Good. 509 out of 1686 reviews" "
Rating 6 - Okay. 228 out of 1686 reviews" "
Rating 4 - Poor. 112 out of 1686 reviews" "
Rating 2 - Terrible. 69 out of 1686 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olabimpe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience, the food and the environment generally
Stayed 5 nights in Aug 2024

8/10 Good

gholamreza

Stayed 7 nights in Aug 2024

8/10 Good

Brent john St, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 6 nights in Sep 2024

10/10 Excellent

Armoniem

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my family and we enjoyed our stay. Beautiful property and nice staff. The buffet was great. Good food and options for everyone.
Stayed 5 nights in Aug 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were originally told we would be on the 7th floor with Elite access but we’re told of an upgrade upon check in to a balcony room on the 2nd floor. Didn’t seem like much of an upgrade. We were only able to dine in 1 buffet style restaurant and while there were a number of people with a basic white bracelet that were in royal club pool area, we were the only ones that were told we weren’t allowed in the area and had to move.
Stayed 4 nights in Sep 2024

8/10 Good

Erbin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were supper friendly across all service lines. I disliked housekeeping constantly blocking the hallways with their cart and having to get their attention to move them. The pool activities offered were fun and got everyone engaged. The dinner options offered at their Italian and Japanese Restaurant were excellent. We all agreed we'd revisit the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Araceli

We love everything about this property,including the staff specifically Nestor,Maribel and Vicente.
Stayed 4 nights in Sep 2024

10/10 Excellent

GUNDIZALVO

Traveled with family
Everything. Very enjoyable time
Stayed 7 nights in Jun 2024

8/10 Good

Suset

Stayed 4 nights in Aug 2024

4/10 Poor

Alyssa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What was supposed to be our relaxing stay after a really tough year, turned out to be the most frustrating vacation I’ve ever been on and a complete waste of money, and was meant to be to celebrate my birthday. After first arriving, the hotel had power outages. While I understand that the infrastructure in the area is less developed, the hotel did not have a back up generator for the rooms, so no air conditioning. The rooms were wet and musty, leaving all our clothes to smell bad for the whole trip. Then after a rainstorm, our room began to flood on the ground level after water came in through the patio doors. We were switched to a new room, but no compensation offered. The new room had broken pieces of decor with rusty nails sticking out and a broken power outlet that pulled out from the wall entirely when you tried to unplug something. Next, my spouse tried to arrange with the front desk to have them bring a little cake from the buffet to the room to try to turn my birthday around after having such a poor experience so far. They agreed to deliver it to the room between 3pm-4pm, and it never arrived. Next, we had maintenance try to enter our room without permission while we were sleeping to fix the “broken window”. We had no clue what they were talking about, but could only assume it was related to our OLD room that had the leaking patio doors. They argued with us for 5 mins before leaving. Finally, we got locked out of our room because the keys stopped working.
Stayed 7 nights in Sep 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in / reception staff abrupt and impatient. Impersonal and dismissive.
Stayed 2 nights in Sep 2024

6/10 Okay

Meagan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall a decent stay for the money. Wouldn't stay here again but we tried to focus on the positives. The staff: The Valet staff, Front Desk staff, Bartenders, and Restaurant staff were excellent. Didn't wait long for drinks and they pour generously. All were friendly. The concierge packed knowledge of the facilities and could really only help with dinner reservations. The beach: The ocean front access was a huge plus. Chairs were easy to find however you can't use the cabanas (even for a fee) unless you stay as a royal member. The constant flow of vendors trying to sell things got irritating after awhile. The room: the first room we got was not clean. Had to call the front desk to have someone clean it. Stains on sheets, surfaces not wiped down, undergarment tags stuck to furniture. However, the next day when we asked to move to the ground floor, the FD staff accommodated us free of charge. The facilities: some of the extra areas like the theater and massage area were a bit challenging to find. Staff seemed to have a hard time giving us directions. The tequila tasting room was closed for the whole week we were here despite a sign on the door stating they would be open at 10am tomorrow. Every. Darn. Day. The Hibachi restaurant was super fun and probably the best food we had there. Jerry at the tour/towel desk was excellent. Had a good time but would pay a bit more next time and try a different resort.
Stayed 6 nights in Sep 2024

10/10 Excellent

Irene

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was small ,the furniture with dust,hair in the shower
Stayed 4 nights in Sep 2024

10/10 Excellent

helya safaei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked our stay!! The hotel itself was a little older but that didn't take away from the experience. For example I had reviews that the conditioner was not properly working and it may seem that way when you first turn it on but just give it a few hours or more and you will be freezing! The front desk was SO helpful ! They were welcoming and even though they might speak more spanish than english but again that did not take away from them helping us out in every way and they even switched out room because of a slight inconvenience and offered us a vip dinner to make up for it. A shout out to EDUARDO, LUZ and ARCKELLY! They were all in all very welcoming! Just a heads up for the reviews you may read about the pool being a little warm in the afternoon but when we went in the next morning it was so cool and refreshing the perfect temp. The heat is just because of the direct sunlight and may seem that way sometimes. I want to definitely give a BIG SHOUT OUT to ALFONSO at the pool bar outside. !! OMG this man is the sweetest and made our trip. He was always smiling and soooo nice and made sure our hands were never empty of drinks. The restaurants were good food and great variety. The shows at night were very family style and cozy and fun! The lobby area was great to sit and enjoy the shows and your drink. The activities by the pool were also so much fun. Thank you to everyone who made out trip so memorable.
Stayed 4 nights in Sep 2024

8/10 Good

Jane

The property was clean and most of the staff attentive The captain of the evening buffet Daniel Flores was exceptionally helpful. Great English and eager to fulfill any special requests
Stayed 1 night in Sep 2024

10/10 Excellent

Duguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Paramjit, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

6/10 Okay

jessica

Traveled with partner
Liked: Cleanliness, staff & service
U can only make a reservation once every 3 days to one of there restaurants. Hope its not booked. I didnt like my meal and niether did my husband. The buffet was ok. If your picky about people making your food with no gloves, its not for you. Room wasnt cold enough for me. The beach was really nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 4 nights in Sep 2024

8/10 Good

Javier, Carpinteria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Beatriz Labrador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like paint the whole time, paint was fresh, the smell of paint fumes was extremely fresh. The paint even dripped on my Gfs head. food was delicious but my friends and i experienced some stomach problem's everytime we ate .( might just be our stomach's arent used to food) Otherwise staff was friendly and helpful besides when we went to the mexican grill restaurant. The hotel itself was very nice and had entertainment every day.
Stayed 7 nights in Aug 2024

8/10 Good

Amir

Stayed 5 nights in Aug 2024

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Sanmuganathan

Stayed 2 nights in Aug 2024

4/10 Poor

Temuulen

Traveled with family
Liked: Cleanliness
I had terrible experience. Evening of Aug 26, 2024 when I got back to my room 338 some drunk person was sleeping in my room . He had vomit in room and bathroom also broke toilet. Looks like some stuff let him in into my room but management won’t say exactly how this guy ended up in my room . As a compensation manager only changed my room . I have not written any google or other reviews yet but might. I believe I deserve better compensation. Thanks
Stayed 7 nights in Aug 2024