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Aparthotel

Pinnacle Resorts 220

4.0 star property

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Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium bedding, in-room safe, individually decorated
Point of interest
2 Bed Partial Ocean View Corner Suite | Terrace/patio
32-inch TV with cable channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Bar
  • Kitchen
  • Pet friendly
$352
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Pulpito 220, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Malecon
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 1 Bedroom, Mountain View

Terrace/patio

Luxury Penthouse, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Penthouse, 2 Bedrooms, Ocean View

Luxury Penthouse, 2 Bedrooms, Ocean View | Terrace/patio

Luxury Penthouse, 2 Bedrooms, Ocean View

  • 1105 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Townhome, 2 Bedrooms, Mezzanine

32-inch TV with cable channels

Deluxe Townhome, 2 Bedrooms, Mezzanine

  • 1108 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Penthouse, 1 Bedroom, Mountain View

Terrace/patio

Luxury Penthouse, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 1 Bedroom, Mountain View

Terrace/patio

Luxury Penthouse, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Terrace/patio

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Corner

32-inch TV with cable channels

Luxury Suite, 2 Bedrooms, Ocean View, Corner

  • 1176 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Bed Partial Ocean View Corner Suite

2 Bed Partial Ocean View Corner Suite | Premium bedding, in-room safe, individually decorated

2 Bed Partial Ocean View Corner Suite

  • 1176 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Townhome, 2 Bedrooms, Mezzanine

32-inch TV with cable channels

Deluxe Townhome, 2 Bedrooms, Mezzanine

  • 1108 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Townhome, 2 Bedrooms, Mezzanine

32-inch TV with cable channels

Deluxe Townhome, 2 Bedrooms, Mezzanine

  • 1108 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Loft, 2 Bedrooms, Street View

Terrace/patio

Deluxe Loft, 2 Bedrooms, Street View

  • 1573 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Loft, 2 Bedrooms, Street View

Terrace/patio

Deluxe Loft, 2 Bedrooms, Street View

  • 1573 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Loft, 2 Bedrooms, Street View

Terrace/patio

Deluxe Loft, 2 Bedrooms, Street View

  • 1573 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 2 Bedrooms, Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Corner

32-inch TV with cable channels

Luxury Suite, 2 Bedrooms, Ocean View, Corner

  • 1176 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Corner

32-inch TV with cable channels

Luxury Suite, 2 Bedrooms, Ocean View, Corner

  • 1176 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, in-room safe, individually decorated

Luxury Apartment

  • 2193 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Luxury Apartment

Luxury Apartment | Living area | 32-inch TV with cable channels

Luxury Apartment

  • 2072 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 3 King Beds

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About this property

Pinnacle Resorts 220

4-star aparthotel in Romantic Zone
This aparthotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a rooftop terrace, and spa services. Each apartment provides a kitchen with an oven, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Pinnacle Resorts 220 offers 35 accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Pinnacle Resorts 220 features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. This Puerto Vallarta aparthotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Complimentary covered self parking is available on site.

Pinnacle Resorts 220 has designated areas for smoking.

Sky Lounge - This rooftop bar overlooks the ocean and pool. Happy hour is offered.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site

Restaurants on site

  • Sky Lounge

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Griddle
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 25 lbs per pet)
  • Fee: USD 100 per accommodation per stay
  • Pets allowed in specific rooms
  • Deposit: USD 100 per stay
  • One-time cleaning fee: USD 30

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In an entertainment district

Things to do

  • 24-hour gym
  • Fishing nearby
  • Horseback riding nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 6 floors
  • Built in 2016
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [Pulpito 180 Pinnacle Resorts]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 30 and a deposit of USD 100 per stay
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay plus USD 30 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residences Pinnacle Aparthotel Puerto Vallarta
Residences Pinnacle Aparthotel
Residences Pinnacle Puerto Vallarta
Residences Pinnacle
Resorts Pinnacle 220 Aparthotel Puerto Vallarta
Resorts Pinnacle 220 Aparthotel
Resorts Pinnacle 220 Puerto Vallarta
Resorts Pinnacle 220
Pinnacle Resorts 220 Aparthotel Puerto Vallarta
Pinnacle Resorts 220 Aparthotel
Pinnacle Resorts 220 Puerto Vallarta
Residences by Pinnacle
Resorts by Pinnacle 220
Pinnacle Resorts 220 Aparthotel
Pinnacle Resorts 220 Puerto Vallarta
Pinnacle Resorts 220 Aparthotel Puerto Vallarta

Reviews

Pinnacle Resorts 220 Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 958 reviews
Rating 8 - Good. 169 out of 958 reviews
Rating 6 - Okay. 46 out of 958 reviews
Rating 4 - Poor. 24 out of 958 reviews
Rating 2 - Terrible. 25 out of 958 reviews

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The roof top pool is great with beautiful views of the bay and the mountains. The staff are very nice and helpful. The rooms are comfortable with a great balcony to enjoy. The only drawback are the staff in the office; they are pretentious, ignorant, unwelcoming, and otherwise difficult to work with.
Stayed 7 nights in Jul 2025

6/10 Okay

Debra

Liked: Cleanliness, amenities, property conditions & facilities
I loved the pool, but the window to one bedroom had a thin shade that did not keep out the light from the courtyard - all night. Had to put towels over the window. Also was disapointed in the porch, it was not a balcony like I thought I was renting but an ugly porch that was too hot to even sit outside. Also, there was an outrageous charge for an extra bed that was squeezed in the dinning room, I wont stay here again. The location was awesome- walked to beach, just super overpriced. Also bartender was rude at the pool, and there wasnt anyone else there.
Stayed 3 nights in Jul 2025

8/10 Good

CHARLES

Liked: Cleanliness, property conditions & facilities
That 2 bed loft style apartment was very nice. Spacious. They didnt have one with the ocean view. But it came equipped with everything like an airbnb. No guest after 11 to 7. Unless you add them to the room. No more than 4 people on a room total. For it to be so big you would think that wouldnt be an issue. It came fully furnished with washer dryer utensils stove grill on the patio. A full apartment. That can only have 4 people assigned to the room. The pool was beautiful. This is not a 21 and up place. That shrimp burrito was great! Thanks Alexis for the recommendation. It wasnt too far walking to the beach/ pier. It was over all a great place ro stay. Several restsraunts in walking distance. If you want outside breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mikiyah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this property and staff it was great and amazing place!
Stayed 4 nights in Jul 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had issues checking in. We provided US passport cards, but the receptionist did not accept them because they do not have signatures. According to Pinnacle this is a requirement for all guests. After talking to the manager they ended up accepting our passport cards combined with drivers license.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

mons

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Bar was expensive, but you got real alcohol. Service was great. Felt very safe. Beautiful rooftop. Very clean.
Stayed 4 nights in Feb 2025

8/10 Good

Andrew

Stayed 7 nights in Apr 2025

10/10 Excellent

Staci Fonseca, Warner Robins

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location.
Stayed 5 nights in May 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great rooftop pool but expensive
Stayed 7 nights in Feb 2025

10/10 Excellent

Viktoriya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is well located. Has a nice pool area and great staff. The room was clean and comfy but we were mountain view second floor next to the road…..very noisy!! The shower was big but had zero water pressure. That being said we had a nice time but don’t book mountain view,
Stayed 7 nights in Apr 2025

10/10 Excellent

robert, La Verne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! Super easy and efficient check-in. The upstairs pool area was to die for and the room itself was absolutely dreamy for our 20 year anniversary! We left Costa Sur hotel because it was disgusting and at the last minute booked Pinnacle 220 and it was such a treat. I was ready to buy a property there!! Wonderful job to all the staff we encountered from front desk to wait staff to security. You will not be disappointed! Location to beach and fun, safe nightlife as well. FIVE STARS!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daryl

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained. The staff was very helpful and friendly. The location is ideal for walking to nearby attractions. The only downside was the unit that I stayed in was adjacent to a main road, which was very loud.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nelson

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and Clean. Mountain side is very noisy with a main highway directly below. If you are sensitive to noise the Mountain View will not be for you.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mari

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the condo, food and rooftop pool
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, room comfort

Amazing stay!

We loved this property. We all loved the rooftop pool and bar which had amazing service. They were friendly and tolerant of our kids and the location can’t be beat.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael, Redmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything we needed was there and perfect. Enjoyed the staff very much and local area was safe, quiet and most of all relaxing
Stayed 8 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There was no tv in the bedroom and the front desk staff was rude. They are highly protective of towels and did not believe us when we said we never received any beach towels. All extras are very overpriced but the property itself was clean and the rooms were spacious.
Stayed 7 nights in Mar 2025

8/10 Good

Wendell

Liked: Cleanliness

Beautiful room very noisy

Check-in was fine staff and especially our housekeeper was very very nice. Unfortunately, our room was right over a busy highway and it was extremely noisy and we actually could not sit out there cause it was just that noisy. If I had known this I would not have gotten this room. I would’ve requested one on the other side of the building
Stayed 9 nights in Mar 2025

10/10 Excellent

Nathan, BILLINGS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. I would definitely stay again. Located up a pretty large hill but they provide a tram car free of charge. It was wonderful. Zero complaints.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort

Be aware of the townhouses!

The room we were given was atrocious and did not look like the photos on the site/app whatsoever. The descriptions did not represent the room in the slightest. We stayed in a townhouse on “loft level” and which after checking in proved to be below ground and had 100% view of a concrete wall. We had almost zero natural Light and had to have lights on at all times of the day. It was musty and depressing. Not at all how you want to feel in Mexico. After multiple calls and complaints with the front desk we were moved to a different unit days later but at a very hefty price that doubled the costs of the stay. The new unit was beautiful with a full ocean view but we paid an extremely high amount for it as we were desperate to have a nice stay. Overall for the price we paid in total for the stay it was not worth it at all. So over priced and the hotel made us feel guilty for wanting to change. Be very aware of the town houses!
Stayed 7 nights in Feb 2025