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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Couples treatment rooms, hot tub, body treatments, aromatherapy
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Single

Superior Single | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Single

7.0 out of 10
Good
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.8 out of 10
Good
(57 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | View from room

Superior Room, Partial Sea View

7.8 out of 10
Good
(55 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | Water view

Superior Premium Room

7.8 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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View from property

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  • Pool
  • Hot Tub
  • All inclusive
  • Kids pool
4.1 out of 5, Very Good, (1832)
$147 nightly
The price was $155
The price is $147 total
includes taxes & fees
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star hotel in Romantic Zone
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff.

Playa Los Arcos Hotel Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 509 out of 1143 reviews
Rating 8 - Good. 320 out of 1143 reviews
Rating 6 - Okay. 155 out of 1143 reviews
Rating 4 - Poor. 85 out of 1143 reviews
Rating 2 - Terrible. 74 out of 1143 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Daniel-Philippe E., Oakland

Disliked: Property conditions & facilities
Caution 1 day without water w no explanation and no one knew when it will return. Also the water was brown prior
Stayed 5 nights in Mar 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in to our room we were very disappointed with the condition of our room. In the morning we went to the front desk to voice or concern and they were very happy to upgrade our room to a newly renovated room. Once we switched rooms we were very happy and the condition of the new room was great. This made a world of difference.
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

8/10 Good

Linda

Great area but some maintenance issues . Was beautiful but outdated rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities
Location is ideal if you like to be in the center of Puerto Vallarta
Stayed 4 nights in Mar 2025

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Kerry Craig

Traveled with partner
Liked: Amenities
Love the location and service, rooms are dated and could be improved
Stayed 14 nights in Mar 2025

8/10 Good

Nancy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the malecón area. Friendly staff, great food selections.
Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though dated in decor, Los Arcos is in an excellent location with excellent beach amenities. We had a fabulous time!
Stayed 1 night in Mar 2025

6/10 Okay

Judy

Disliked: Cleanliness
We were very disappointed in our room. I booked a “superior” room, but didn’t feel it was superior at all. We had to switch rooms as the first room we were in was dirty, noisy and dreary. The second room was a bit better. Unfortunately, I would not recommend staying at this hotel. Getting a lounge by the pool was impossible unless you were down there by 7:00 am. The only plus was the area. Lots of lovely restaurants.
Stayed 14 nights in Feb 2025

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Everything is so near by. If you want to be on the beach it’s walkable or on the street to do some shopping. Just love the area!❤️
Stayed 7 nights in Mar 2025

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service
The room was basic but very clean. Staff very courteous. The pool area and beach were lovely. We didn’t go the all inclusive route. We had 3 breakfasts at the hotel - good buffet. Watch out for the pigeons in the oats and granola. Overall a nice place to stay
Stayed 7 nights in Mar 2025

10/10 Excellent

James, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star Hotel in a 5 star location with lots of good restaurants within easy walking range. Only hotel right on the beach with umbrellas and loungers in the area.
Stayed 14 nights in Feb 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maid was fantastic. Hotel staff was actively cleaning and staff was always around. Very safe area. Food was good in Hotel. Can walk out in the streets and has everything you need within 2-3 blocks. Street Venders, Shopping, Laundry, Pharmacy, Corner store, Pizza, Burgers, Ice Cream etc all in a 3 block radius. Beach is good but not an easy swim trying to get out of water at times. Some areas of beach have an abundance of rocks. Walking the Malacon is very safe and great for venders and shops. Los Arcos is safe for Famlies and Senior Couples. If you are Single and Straight and looking to go out and have a good time this area might not be for you to meet someone as it is predominately a Gay area. All in all Hotel was a good spot.
Stayed 7 nights in Feb 2025

8/10 Good

Rena

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
beautiful view, feels like authentic mexico
Stayed 7 nights in Mar 2025

10/10 Excellent

RICHARD WILLIAM

Stayed 14 nights in Feb 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, in the Zona Romantica, and restaurants are within walking distance. The concierge desk is very helpful in making reservations and providing information.
Stayed 7 nights in Feb 2025

8/10 Good

Annette, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area, buffet and drinks were great! Room was OK
Stayed 7 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and entertainment. Very nice area. Walkable to everything needed.
Stayed 21 nights in Feb 2025

8/10 Good

Thomas, Edmonton

Liked: Cleanliness, staff & service, amenities
Great location close to good restaurants. It has a great pool and restaurants. The rooms are soooo old and dated. The showers are short so if you're over 5'10 you'll have to suck, has some issues with the shower water pressure cutting in and out. There was some noise from clubs nearby but they stopped around 11
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem in the heart of Puerto Vallarta, offering the perfect blend of comfort, convenience, and stunning views. The location is ideal—just steps from local attractions—while still feeling like a relaxing escape. The amenities make the stay even better, with a bar pool, heated hot tub, and friendly, attentive staff who go out of their way to make you feel welcome. The rooftop restaurant is a must-visit, where you can dine at a table set in a pool while enjoying breathtaking views. If you prefer the beach, the hotel provides lounge chairs right on the sand for a perfect day by the ocean. For a memorable and relaxing stay in Puerto Vallarta, this hotel is an excellent choice!
Stayed 3 nights in Feb 2025

10/10 Excellent

Susannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother daughter getaway

We had a great getaway at Playa Los Arcos. The style of the hotel is beautiful and makes you feel like you’ve escaped. Our room was not large but it was very comfortable. Having the sink separate from the rest of the bathroom was nice for getting ready. The hotel is situated right in the heart of downtown with a nice piece of beachfront. It was easy to walk everywhere and very safe. We met so many people who come to the hotel year after year and we know why. The size of the hotel is on the smaller side but felt boutique-ey. The staff was all very friendly and helpful. We enjoyed our meals at the buffet. It was quite small if you are used to big resorts but there was always something yummy, new and fresh. We ate at the a la carte restaurant one evening and had a lovely dinner. One small thing I would suggest to make the rooms more comfortable would be to add a full length mirror in each room. Our room backed onto the street and was a bit noisy in the evening but it always stopped around 11 and didn’t cause us any issues.
Stayed 4 nights in Feb 2025

10/10 Excellent

raymond david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By beach and near restaurants
Stayed 21 nights in Jan 2025