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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Superior Premium Room | Water view
Reception
On the beach, beach umbrellas, beach towels
Couples treatment rooms, spa tub, body treatments, aromatherapy

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    1 min walk
  • Kaiser Maximilian
    1 min walk
  • Puerto Vallarta Bus Terminal
    12 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    29 min drive

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star hotel in Romantic Zone
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff.

Playa Los Arcos Hotel Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 490 out of 1150 reviews" "
Rating 8 - Good. 316 out of 1150 reviews" "
Rating 6 - Okay. 176 out of 1150 reviews" "
Rating 4 - Poor. 90 out of 1150 reviews" "
Rating 2 - Terrible. 78 out of 1150 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

German

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family resort. Only complaint was not enough tables in shade areas & ppl would claim them & then not sit at them for hours. Plus only having 2 pool staff who were run off their feet so waiting for food & drinks too a long time. Otherwise great location & fun activities for kids.
Stayed 8 nights in Sep 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are outdated, the smell of mold and humidity is horrible! Towels are old and stained. No body wash towels, no lotion, no body wash, the soap and shampoo are not good quality. The pool,restaurant and bar are ok. Access to the beach is great. The customer service is ok, definitely didn’t feel appreciated at check-out and will not be returning.
Stayed 4 nights in Sep 2024

8/10 Good

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beds need to be upgraded, cabinets too. They looked old ,doesn’t match with the upgrade they did to the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Jerry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place needs upgrades
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness
muy rica la comida y limpio todo bien fanstico expecto k nos toco un cuarto sin balcôn
Stayed 2 nights in Sep 2024

10/10 Excellent

Alvin Yung Him

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Zona Romantica! The food in the all inclusive package was delicious! Salvador cooks the best food! Staff is very friendly, attentive, and courteous. Walkable distance to the Malecon and Isla Cuela for shopping. Lots of great restaurants nearby as well! Will definitely stay here again when I come back to PV!
Stayed 7 nights in Aug 2024

10/10 Excellent

Elvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an outstanding restaurant within the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Kahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is so convenient to walk around, there’s so many amazing restaurants and food stands to try. The hotel was great too. There are plenty of pools and it’s right on the beach! Our room had a balcony with pool chairs which was great to watch the sunset and see the ocean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerardo, Maywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 4 nights in Aug 2024

6/10 Okay

La-Shawna

Traveled with partner
Liked: Staff & service, property conditions & facilities
The location is ideal however the all inclusive food and drink is barely worth it. The liquor selection is terrible to the point where I ended up buying my own liquor and beer. The food is just okay nothing spectacular. We were awarded a tasting menu 1 evening and this was better. I'd give the liquor a D grade and the food a B- . Pool was nice and warm. Spa was fantastic, thank you Patty! Location is walking distance to night clubs. Numerous beaches within a 15 minute uber. I would say the biggest let down was the alcohol. My partner and I found ourselves going to the seafood restaurant upstairs (los Marcos??) for a decent cocktail; this was not included in the all inclusive. I'd say if you dont care too much about a decent cocktail or high quality food then add the all inclusive however if you do your palate will not be satisfied. Great for a cheap trip and seems popular amongst natives who are looking for a quick getaway.
Stayed 4 nights in Aug 2024

8/10 Good

Martha C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

rafaela

Stayed 2 nights in Aug 2024

8/10 Good

Valerie Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Santos, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and bar tenders were great!
Stayed 4 nights in May 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
So this hotel looks great in the pictures but the room was just so-so. The only window looked out onto a hallway wall and it smelled strongly of mold. The food is... well... don't get the "all-inclusive" package. It's disgusting American food-- hamburgers, hotdogs, chicken nuggets and fries. I'm glad I didn't book that option when I saw what was on offer. The pool was fair. Best feature of this hotel was the location. It was inexpensive though... so if you're looking for a bargain this is a decent choice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Geraldine, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second year here and I love it.
Stayed 11 nights in Aug 2024

10/10 Excellent

Michele Sadie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is the middle of everything!
Stayed 4 nights in Aug 2024

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded my expectations. Several reviews made it sound like the hotel was run down or dirty, but this was very inaccurate compared to what I experienced. The rooms looked remodeled and were clean with higher end amenities, such as a large walk in shower. The grounds were beautiful with a large pool, a hot tub, and an infinity pool right on the beach. Only complaint was the room smelled of mildew when I first arrived but seemed to dissipate once I turned the air conditioner on. Overall a great experience and a lot of bang for your buck.
Stayed 3 nights in Aug 2024

6/10 Okay

Adrianna

Stayed 6 nights in Aug 2024

6/10 Okay

Yesenia

Disliked: Cleanliness
Our room smelled and houskeeping didnt really do a good.j9b cleaning. It was nic nutrition
Stayed 4 nights in Aug 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 3 nights in Jun 2024

6/10 Okay

Kyle

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Overall it was not worth the money spent. Location was good, but the pool area chairs are limited at claimed early. The pools themselves were nice- honestly the best part! The all inclusive is very limited and doesn’t even include a can of beer or a bottle of water. Food was alright but again super limited for the all inclusive option. The property is overrun with birds; was literally pooped on from a bird an hour into our stay. The worst of it all was our “superior single room.” Old, small (maybe a utility closet), overlooking the street so loud, no patio or overlook. Not what was shown in the pictures on Expedia or their website. Cheaply painted. Beat up refrigerator; old split for “ac.” The bathroom was small and dirty; you hardly stand up straight in there and there was an open vent to the outside. Crack under the front door felt like anyone could come in. The room was not clean there was a cheato dusted lip print on the window. We had friends with the same booking who had a completely updated hotel room worth the money. I feel like we were scammed. Hotel will not process a refund. We had stayed in an Air BnB for less money a few days prior and the value was so much more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donat Luzi, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024