Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels
Daily buffet breakfast (MXN 320 per person)
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
$150
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

Superior Single

7.2 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.8 out of 10
Good
(59 reviews)
  • Sleeps 3
  • 2 Double Beds

Superior Room, Partial Sea View

8.0 out of 10
Very good
(58 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Superior Premium Room

7.8 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star hotel in Romantic Zone
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff.

Playa Los Arcos Hotel Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 545 out of 1163 reviews
Rating 8 - Good. 318 out of 1163 reviews
Rating 6 - Okay. 150 out of 1163 reviews
Rating 4 - Poor. 83 out of 1163 reviews
Rating 2 - Terrible. 67 out of 1163 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janine, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lotsvof shops to explore, lots of treats, wonderful experience, thank you
Inside of hotel with pools, family friendly
Beautiful sink
Clean and firm bed with plenty of pillows
Stayed 1 night in Jun 2025

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just as we had hoped!!!
Stayed 2 nights in May 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service
.
From our balcony!
Stayed 3 nights in May 2025

2/10 Terrible

Gerardo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, smelled humid and like mold, roaches. Would not return nothing like the pictures.
Stayed 1 night in May 2025

4/10 Poor

luis alfonso

Stayed 3 nights in May 2025

10/10 Excellent

Trace

Stayed 7 nights in May 2025

6/10 Okay

Sherry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lobby is pretty and the bathrooms were pretty and clean. The pool is really needing repair. The dinner buffet was inedible except the desserts. Breakfast was very good though. I did not try lunch. There was a food truck one street over with quesadillas for 55 pesos. I would not pay all inclusive again here but you cant beat the beach and location. If you stay out late and just need basics. This is a great buy. If you sleep early, go somewhere else.
Stayed 1 night in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Great area and sonmuch to do, enjoy the romantic zone
Stayed 7 nights in May 2025

8/10 Good

Nicole

Stayed 3 nights in May 2025

10/10 Excellent

Seoren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, nice meals, and amazing staff. One downside was that there were too many children on the resort.
Stayed 5 nights in May 2025

6/10 Okay

Manuel

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Every time food get very poor
Stayed 3 nights in May 2025

10/10 Excellent

Ana

Stayed 3 nights in May 2025

8/10 Good

Juan

Business traveler, Traveled with partner
Liked: Cleanliness
Very convenient
Stayed 2 nights in Apr 2025

10/10 Excellent

Elisa, Vallejo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

francisco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Evrrthing
Stayed 3 nights in May 2025

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself is a little outdated but the food, staff, and overall ambiance of the hotel outweighed it all !! We will 100% be back !!!
Stayed 6 nights in May 2025

6/10 Okay

Nigel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool. The WiFi is really bad and it’s very noisy at night
Stayed 7 nights in May 2025

10/10 Excellent

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed many times at this property.. the staff is very accommodating. Was not pleased with the selection of offered food..seems to have went down.
Stayed 5 nights in May 2025

8/10 Good

Joseph

Liked: Staff & service
The pros: great location. Acces to beach and pool. Adult pool goes right up to the malecon. Front desk Angelia and staff was very congenial.
Stayed 7 nights in May 2025

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Food is decent for the price you pay for all inclusive. Beer options are limited, only 2 offerings. Plenty of mixed drink options. Luis at pool bar is awesome. The lady that makes omelets is very friendly:
Stayed 2 nights in May 2025

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Armand

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in May 2025

2/10 Terrible

Francisco

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs the food was terrible, we were over charged and felt like this was common and the staff, management did not care...Expedia did not reach out to us never again .This hotel and stay was the worse..bites from bed bugs and rotting food..so bad.
Stayed 7 nights in May 2025

10/10 Excellent

Amanda, Veneta

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 5 nights in May 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, location is just perfect for enjoying the beach, restaurants and bars
Stayed 4 nights in May 2025