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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Guests can enjoy a beachside stay with access to a long pier and scenic ocean views.
Enjoy a romantic dinner for two in our outdoor dining area with breathtaking sea views.
Enjoy a casual dining experience with a view of the sea from this inviting space.
Enjoy ocean views from the balcony, featuring two beds with ornate headboards and a comfortable seating area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Single

Superior Single | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Single

7.0 out of 10
Good
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.8 out of 10
Good
(58 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, Partial Sea View

7.8 out of 10
Good
(55 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Premium Room

7.8 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Hot Tub
  • All inclusive
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4.1 out of 5, Very Good, (1845)
$172 nightly
The price was $181
The price is $172 total
includes taxes & fees
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About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star hotel in Romantic Zone
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff.

Playa Los Arcos Hotel Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 518 out of 1137 reviews
Rating 8 - Good. 312 out of 1137 reviews
Rating 6 - Okay. 154 out of 1137 reviews
Rating 4 - Poor. 82 out of 1137 reviews
Rating 2 - Terrible. 71 out of 1137 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shilo

Liked: Cleanliness
Stayed 5 nights in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Staff & service
The location was excellent. The pool area was excellent. The food was excellent. The rooms needed updating. Very few plug ins and the sink was horrible to use.
Stayed 5 nights in Mar 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and in a great location. There was in an incredible view from the outdoor restaurant facing the ocean. The 3 pools were great, especially the lounge chairs that were in the pool. The staff are very friendly. Tatiana was so patient with all of our questions. Check in was easy. They offer activities during the day including stretch, aqua fitness, cooking and a fun happy hour. The rooms were dated and a bit somber with all the dark drapes and furniture. I expected bright happy colors but we were rarely in our room so it was not a big deal. We were offered all inclusive but declined as there were so many fun restaurants to check out, many which had music due to the jazz festival week. I would return to this resort.
Stayed 4 nights in Mar 2025

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We will come back
Stayed 7 nights in Mar 2025

6/10 Okay

Patricia Dela Sandra

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is amazing. Dining, shopping, and adult drinks are plentyful. This is definitely the best area to stay in Puerto Vallarta. This property, on the other hand, is very dated. The space is suitable, but there were issues. The fridge leaked water everywhere (I informed staff), missing curtains, tiles missing from the pool, and broken lamp shades. It was suitable for a quick getaway. A makeover is overdue.
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Sandra Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff always helpful and courteous. The pools and beach were clean and wonderful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service
It was a nice area to stay in. A lot of options for dining very close to the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald Clifton

Stayed 6 nights in Apr 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 6 nights in Mar 2025

10/10 Excellent

Frank

Stayed 2 nights in Apr 2025

10/10 Excellent

Tonya Renea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Love it here!
Stayed 5 nights in Mar 2025

8/10 Good

Reynaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at this property a few times over the years. Great location on the beach and they have made some nice updates since our last stay. The rooms are outdated but still have the Mexico charm.The breakfast buffet was just ok. The staff is always friendly and helpful. Thanks!
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary Jo

Stayed 4 nights in Mar 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
If I have another opportunity, I would stay at this place again.
Stayed 5 nights in Mar 2025

8/10 Good

Tanya, Sooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Authentic Mexican. Great location and everything we needed for a fun vacation
Stayed 7 nights in Mar 2025

6/10 Okay

Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We rented three rooms for a family vacation. We were incredibly disappointed with the rooms. The pictures on the website in no way were a good description of this property. The property is very old, bathrooms have obviously never been updated. However, the pictures on the website showed exceptional bathrooms. Not the case for our three rooms, superior partial ocean views we thought we reserved. The pool was wonderful, and we had a great time there. People were awesome in the "One" restaurant that was available and the outside bar. Very good people. I cannot say the same for the people that check you in. When I complained about our room they not only did not apologize, they seemed perturbed that we would even complain. We would never stay at this property again, so sad, because we had looked so forward to a 10 day stay. Could not wait to leave.
Stayed 10 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Los arcos is an older property in a great location, close to restaurants, shops and the beach. We arrived late around 8, and thy put us in a small, windowless room bathroom was tiny and the decor was awful nothing like the pictures on the web. We asked for a better room and upgraded to one with a balvony
Stayed 7 nights in Mar 2025

6/10 Okay

thomas george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive late checkout !
Stayed 13 nights in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
It was a great location but the facilities and state of the rooms was much older than showcased in the photos. Not a bad thing, just was expecting more based on the photos.
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Carolyn

Traveled with group
Liked: Amenities
We love this place so much. Weve stayed here 5 plus times now, the reason for my 4 star is that the rooms really need some attention. Even new curtains would help tremendously. And for some reason the usually extremely friendly staff all seemed really disgruntled and unhappy this time. Overall, I'll Definitelybe back. The location for this property just can't be beat, and the food is really good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Stayed 3 nights in Mar 2025