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Playa Los Arcos Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa

On the beach, sun loungers, beach umbrellas, beach towels
Reception
3 outdoor pools, sun loungers
Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cribs/infant beds

Superior Single

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Playa Los Arcos Resort & Spa

4-star hotel in Romantic Zone
Spend the day on Playa Los Arcos Resort & Spa's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Playa Los Arcos Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa and enjoy amenities like a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Playa Los Arcos Resort & Spa is a smoke-free property.

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 228 out of 612 reviews
Rating 8 - Good. 200 out of 612 reviews
Rating 6 - Okay. 92 out of 612 reviews
Rating 4 - Poor. 52 out of 612 reviews
Rating 2 - Terrible. 40 out of 612 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl Ann

Traveled with partner
Friendly family vacations close to market and great restaurants and waterfront walkway , sun shone every day
Stayed 12 nights in Nov 2024

10/10 Excellent

Claire

Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is incredible and the feel is authentic and fun!
Stayed 2 nights in Nov 2024

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beach, nightlife, restaurants
Stayed 1 night in Nov 2024

4/10 Poor

Gilbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Injury leg and wrist my wife gog hurt.
The shower had mildew and soap scam I fell down and hurt my wrist and my leg big bruise left side no handles I am 70 years old and very small awkward shower, no handles to hold on to I wish I would of gotten pictures of that ugly shower.
Stayed 7 nights in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

howard

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definately needs a remodel. No outlets in bathroom, have to step up into. We were in 242 which was a suite. Very old hotel. The buffet was really nice as was the entertainment on saturday night. Noisy at times from the pool area with lots of kids screaming.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole Rachelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spotted this resort on a previous trip and immediately planned a friends trip. The location in the heart of old city is unbeatable. The resort is small but has everything you need. All areas are very very clean. The staff right from check in to check out were so nice. Our whole group loved Alejandro who served us every day. He genuinely loves his job and is so friendly and was always happy to help. The cleaning staff for the room were so kind and top notch. A la carte went 2 nights and it was so tasty! The women cooking eggs in the morning was the best and so nice. She deserves all the tips! The beach set up is great. The man works very hard to set everything up for you and he is super friendly. I give high praise to this budget friendly resort. My only issue was the overwhelming amount of vendors on the beach. We saw the same 15 people 10 times a day asking for us to buy. They did not care if you were talking to someone else or sleeping or reading your book. Unfortunately our group gave up on the beach after two days because of this. I know they are trying to make a living but this was the most persistent and aggressive selling I have seen in all of Mexico Overall 10 out of 10. Thank you for an awesome trip!
Stayed 7 nights in Oct 2024

10/10 Excellent

Wendy, Riverside

Liked: Cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of cleanliness around the pool area was disappointing as well as the hallways and the stairwells. Rooms were decent but definitely run down.
Stayed 4 nights in Oct 2024

6/10 Okay

Norman B Aguirre

Traveled with group
Liked: Staff & service
We were not aware this hotel is super gay friendly, every other person was gay. Made us very uncomfortable especially as 2 straight guys getting constantly hit on and stared at, beware if your looking for a party resort. Steer away if you’re straight. They should mention this more often in the actual reviews.

8/10 Good

Sylvia Crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and we got to release baby turtles.
Stayed 9 nights in Oct 2024

4/10 Poor

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked the pool Didn't like the choice
Stayed 14 nights in Oct 2024

10/10 Excellent

Mayelice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, my husband and I loved it. Good was very good and cocktail too. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Amarillys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Shawn, VICTORIA

Traveled with partner
Liked: Cleanliness, staff & service
Los Arcos is a traditional Puerto Vallarta landmark. Super clean, staff are friendly and sincere. It's an older hotel so don't expect bling bling, but at the end of the day the rooms are comfortable, clean and the food is absolutely amazing with a focus on traditional cuisine. Tipping is normal, just remember they will probably not be able to make change at the concierge to smaller pesos. Bring 20' and 50' bills for that cause the staff do deserve tips.... just not 100 pesos tips for every little thing. We will surely return!
Stayed 7 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Germano Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I visit every year
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time, we celebrated our wedding anniversary and my birthday. The food was so delicious, we appreciated everything. Highly recommend this place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Uriel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está hermoso en las áreas de afuera, en cuarto está a limpio lo único es que yo me quedé en el cuarto 414 y la puerta esta un poco en malas condiciones… pero el personal súper amable en recepción Luis Miguel tiene un muy buen servicio al cliente y ni se diga de la señora que nos atendía al llegar al restaura súper amable:) recomendado 10 de 10
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia Jacqueline

Stayed 4 nights in Aug 2024

6/10 Okay

Michelle Lillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took 3 days of cold showers and complaining until we finally got hot water. The "all inclusive" and restaurant options are very misleading! The bar, restaurant and buffet are all the same area. You can order a la carte, but you have to pay half price. The "restaurant" is a 3 course meal that you can only go to with a reservation 24 hours in advance and with a voucher. We only got 2 vouchers for a 10 night stay. Buffet themes / meals were not listed/posted. We had to pay to eat at other restaurants twice because the menu at the buffet was not anything we would/could eat. If we knew in advance, we could have used our "vouchers" for those days. Hours of the pool are only 10am to 10pm. Should be earlier at the very least. Bar and buffet staff were all very friendly and welcoming. View from the dinning area and infinity pool was beautiful...saw many wonderful sunsets over dinner.
Stayed 10 nights in Aug 2024

10/10 Excellent

Victor Hugo, WALWORTH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with family.
Stayed 9 nights in Aug 2024

6/10 Okay

Manuel

Liked: Amenities
Rooms are not the one I pay fore they don’t change
Stayed 4 nights in Aug 2024