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Playa Los Arcos Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa

On the beach, sun loungers, beach umbrellas, beach towels
Reception
3 outdoor pools, sun loungers
Spa
Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪18 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cribs/infant beds

Superior Single

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, Ocean View

  • Ocean view
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Playa Los Arcos Resort & Spa

4-star hotel in Romantic Zone
Spend the day on Playa Los Arcos Resort & Spa's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Playa Los Arcos Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa and enjoy amenities like a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Playa Los Arcos Resort & Spa is a smoke-free property.

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 230 out of 616 reviews
Rating 8 - Good. 200 out of 616 reviews
Rating 6 - Okay. 92 out of 616 reviews
Rating 4 - Poor. 52 out of 616 reviews
Rating 2 - Terrible. 42 out of 616 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Me gustaron los restaurantes y la alberca y los trabajadores eran muy amables y atentos.
Stayed 4 nights in Dec 2024

8/10 Good

Susan Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the heart of Zona Dorado on the Malécon. Friendly & helpful staff who provided excellent service both in the restaurant & on the beach. The buffet always had plenty of choices & there are many other restaurants & pubs close by for other options. The hotel was always kept clean. There were always beach chairs available. The rooms are a little older & smaller. There are a LOT of vendors on/along the beach. We would definitely go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Whitney Jane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Los Arcos is a wonderful place for an all over experience. The staff are well trained and very friendly. The hotel is a little older, but very well maintained and clean.
Stayed 10 nights in Dec 2024

10/10 Excellent

Jazmin Leal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The male on is walking distance. The restaurant in the second floor has an amazing view at 6pm, it’s over prized but worth it.
Stayed 3 nights in Oct 2024

8/10 Good

Janusz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very fraindlly. Accomadation very dated . Nothing has been improved for 20years
Stayed 7 nights in Dec 2024

6/10 Okay

Cupertino

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location is GREAT!!! VIEWS
Stayed 2 nights in Dec 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

George

Traveled with partner
Liked: Staff & service
First time at this resort and WILL return!, This is an old/dated resort but totally worth it! Most staff are AWESOME, specifically Manuela…lovely lady that’s been there over 30 years! And the location cannot be beat! The food was quite good…assortment of foods for all 3 meals..didn’t drink much but when we did drink, they were great! Overall, one of the best experiences in Mexico we’ve ever had!
Stayed 6 nights in Dec 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service
We loved this place, very cute boutique resort.. Rooms were a little musty you only sleep in the room, definitely going back thanks for a great time..
Stayed 7 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel! Everyone was amazing and friendly. So close to the beach and the food was great. Would definitely come back again.
Stayed 7 nights in Nov 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Restaurant staff very unfriendly. Only concerned about their tips. The all inclusive does not include things you want to eat, like guacamole when you are in Mexico!!! Staff will only give a glass of water. No bottled water and the wine selection is null when you are paying $200 a day
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheryl Ann

Traveled with partner
Friendly family vacations close to market and great restaurants and waterfront walkway , sun shone every day
Stayed 12 nights in Nov 2024

10/10 Excellent

Claire

Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is incredible and the feel is authentic and fun!
Stayed 2 nights in Nov 2024

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beach, nightlife, restaurants
Stayed 1 night in Nov 2024

4/10 Poor

Gilbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Injury leg and wrist my wife gog hurt.
The shower had mildew and soap scam I fell down and hurt my wrist and my leg big bruise left side no handles I am 70 years old and very small awkward shower, no handles to hold on to I wish I would of gotten pictures of that ugly shower.
Stayed 7 nights in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

howard

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definately needs a remodel. No outlets in bathroom, have to step up into. We were in 242 which was a suite. Very old hotel. The buffet was really nice as was the entertainment on saturday night. Noisy at times from the pool area with lots of kids screaming.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole Rachelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spotted this resort on a previous trip and immediately planned a friends trip. The location in the heart of old city is unbeatable. The resort is small but has everything you need. All areas are very very clean. The staff right from check in to check out were so nice. Our whole group loved Alejandro who served us every day. He genuinely loves his job and is so friendly and was always happy to help. The cleaning staff for the room were so kind and top notch. A la carte went 2 nights and it was so tasty! The women cooking eggs in the morning was the best and so nice. She deserves all the tips! The beach set up is great. The man works very hard to set everything up for you and he is super friendly. I give high praise to this budget friendly resort. My only issue was the overwhelming amount of vendors on the beach. We saw the same 15 people 10 times a day asking for us to buy. They did not care if you were talking to someone else or sleeping or reading your book. Unfortunately our group gave up on the beach after two days because of this. I know they are trying to make a living but this was the most persistent and aggressive selling I have seen in all of Mexico Overall 10 out of 10. Thank you for an awesome trip!
Stayed 7 nights in Oct 2024

10/10 Excellent

Wendy, Riverside

Liked: Cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of cleanliness around the pool area was disappointing as well as the hallways and the stairwells. Rooms were decent but definitely run down.
Stayed 4 nights in Oct 2024

6/10 Okay

Norman B Aguirre

Traveled with group
Liked: Staff & service
We were not aware this hotel is super gay friendly, every other person was gay. Made us very uncomfortable especially as 2 straight guys getting constantly hit on and stared at, beware if your looking for a party resort. Steer away if you’re straight. They should mention this more often in the actual reviews.

8/10 Good

Sylvia Crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and we got to release baby turtles.
Stayed 9 nights in Oct 2024

4/10 Poor

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked the pool Didn't like the choice
Stayed 14 nights in Oct 2024

10/10 Excellent

Mayelice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, my husband and I loved it. Good was very good and cocktail too. Thanks
Stayed 2 nights in Aug 2024