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Playa Los Arcos Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Los Arcos Resort & Spa

On the beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, sun loungers
Reception
Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds
Spa

Reviews

7.8 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    1 min walk
  • Playa de los Muertos
    1 min walk
  • Los Muertos Pier
    2 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    28 min drive

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cribs/infant beds

Superior Single

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Pool

Playa Los Arcos Hotel Beach Resort & Spa

Pool
All inclusive
Spa
Kids pool
4.0 out of 5, Very Good, (1147)
The price is $237
per night
$282 total
includes taxes & fees
Jan 1 - Jan 2
Playa Los Arcos Hotel Beach Resort & Spa

About this property

Playa Los Arcos Resort & Spa

4-star hotel in Romantic Zone
Spend the day on Playa Los Arcos Resort & Spa's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Playa Los Arcos Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa and enjoy amenities like a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Playa Los Arcos Resort & Spa is a smoke-free property.

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 592 reviews" "
Rating 8 - Good. 194 out of 592 reviews" "
Rating 6 - Okay. 91 out of 592 reviews" "
Rating 4 - Poor. 51 out of 592 reviews" "
Rating 2 - Terrible. 39 out of 592 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time, we celebrated our wedding anniversary and my birthday. The food was so delicious, we appreciated everything. Highly recommend this place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Uriel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está hermoso en las áreas de afuera, en cuarto está a limpio lo único es que yo me quedé en el cuarto 414 y la puerta esta un poco en malas condiciones… pero el personal súper amable en recepción Luis Miguel tiene un muy buen servicio al cliente y ni se diga de la señora que nos atendía al llegar al restaura súper amable:) recomendado 10 de 10
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia Jacqueline

Stayed 4 nights in Aug 2024

6/10 Okay

Michelle Lillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took 3 days of cold showers and complaining until we finally got hot water. The "all inclusive" and restaurant options are very misleading! The bar, restaurant and buffet are all the same area. You can order a la carte, but you have to pay half price. The "restaurant" is a 3 course meal that you can only go to with a reservation 24 hours in advance and with a voucher. We only got 2 vouchers for a 10 night stay. Buffet themes / meals were not listed/posted. We had to pay to eat at other restaurants twice because the menu at the buffet was not anything we would/could eat. If we knew in advance, we could have used our "vouchers" for those days. Hours of the pool are only 10am to 10pm. Should be earlier at the very least. Bar and buffet staff were all very friendly and welcoming. View from the dinning area and infinity pool was beautiful...saw many wonderful sunsets over dinner.
Stayed 10 nights in Aug 2024

10/10 Excellent

Victor Hugo, WALWORTH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with family.
Stayed 9 nights in Aug 2024

6/10 Okay

Manuel

Liked: Amenities
Rooms are not the one I pay fore they don’t change
Stayed 4 nights in Aug 2024

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service
Location is really good
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Staff & service
El servicio al cliente es exelente y los empleados muy amables
Stayed 6 nights in Aug 2024

10/10 Excellent

Henry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Stayed 6 nights in Jul 2024

10/10 Excellent

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our small family had a blast staying at this hotel for a week. Good food, great ambience, nice service. Will be back here in the future for sure.
Stayed 6 nights in Jul 2024

8/10 Good

Lucero

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Side of the hotel we were on needs to be upgraded, furniture and restroom was very outdated and old. Took a while to get warm water in the shower, toilet was clogged although we did not flush toilet paper. Food was delicious, bar hours need to be extended.
Stayed 3 nights in Jul 2024

4/10 Poor

Corinne

Stayed 4 nights in Jul 2024

4/10 Poor

Robin Renay

Stayed 7 nights in Jul 2024

4/10 Poor

Yadira Gallego

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has ton of mold everywhere. Unsafe and mold is covered by paint
Stayed 7 nights in Jul 2024

8/10 Good

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Overall it was a nice stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful! Food was delicious.
Stayed 7 nights in Jul 2024

10/10 Excellent

Edwar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly and hospitable staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Amenities
Great customer service! Food was amazing. Miguel was awesome, it is super close to everything so you can walk.
Stayed 4 nights in Jul 2024

8/10 Good

Curt

Excellent!! Relax vibe ! Great service! Best location:)
Stayed 4 nights in Jul 2024

2/10 Terrible

CHARLENE

Stayed 7 nights in Jun 2024

2/10 Terrible

Samantha, Denver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Susan Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, traditional decor. Great service. Old, but very clean and safe. Close to everything. Can walk to anything you need. Very family friendly.
Stayed 6 nights in Jun 2024

8/10 Good

Steven, Fort Irwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Los Arcos is a great property. The location is great, situated close to many restaurants, bars and shopping. The buffet has many options to satisfy any appetite. Although small, we spent the majority of our time in the adult pool, with the ocean only steps away for swimming as well. The staff is amazing. Before our adult beverages were finished, we had another on the way. While I enjoyed my stay, I do not know if I would return. May sound harsh, but there were too many kids. Can’t really fault Los Arcos, though, as the sign does say it’s a family friendly property. My next trip to PVR will include a stay at an adults only resort. If you are traveling with children, this is a great place.
Stayed 7 nights in Jun 2024

6/10 Okay

Susana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and poorly maintained hotel. Very uncomfortable bathrooms (I stayed in two economic rooms). Very professional and friendly staff , very good location, poor buffet .
Stayed 5 nights in Jun 2024