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Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property

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Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
One Bedroom Suite Ocean View | Terrace/patio
Bar (on property)
Bar (on property)
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • 24/7 front desk

Explore the area

Map
Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Hotel Zone Beach
    ‪2 min walk‬
  • Playa Las Glorias
    ‪8 min walk‬
  • Uno
    ‪19 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard King Room

Standard King Room | In-room safe, blackout drapes, iron/ironing board

Standard King Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with Kitchenette

Studio with Kitchenette | In-room safe, blackout drapes, iron/ironing board

Studio with Kitchenette

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View | In-room safe, blackout drapes, iron/ironing board

Two Bedroom Family Suite Pool View

  • 1173 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View | In-room safe, blackout drapes, iron/ironing board

One Bedroom Suite Ocean View

  • 958 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View | In-room safe, blackout drapes, iron/ironing board

Two Bedroom Family Suite Ocean View

  • 1173 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room

In-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

In-room safe, blackout drapes, iron/ironing board

One Bedroom Suite

  • 958 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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3.6 out of 5, Good, (1003)
The price is $237
per night
$237 total
includes taxes & fees
Mar 6 - Mar 7
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About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5-star property in Hotel Zone
Spend the day playing on the beach then return to dine at one of Plaza Pelicanos Grand Beach Resort - All Inclusive's 2 restaurants.
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Plaza Pelicanos Grand Beach Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Snacks Calandrias - Onsite family restaurant. Open daily.
Pizzeria - This restaurant specializes in pizza. Open daily.
Sky Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Flor de Calabaza
  • Las Pergolas Restaurant
  • Pizzeria
  • Sky Bar
  • Snacks Calandrias

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 256 out of 897 reviews
Rating 8 - Good. 317 out of 897 reviews
Rating 6 - Okay. 179 out of 897 reviews
Rating 4 - Poor. 84 out of 897 reviews
Rating 2 - Terrible. 61 out of 897 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were old and a little run down , the bathtub was chipped and very old , broken tiles , broken toilet seat . No blankets for the rooms , just a sheet on the bed . The hallway had water damaged ceilings and poor lighting/broken fixtures. The gym equipment is very old and limited. Not all the rooms have Safes . The excursions were affordable but they want more $ during the excursion for things that should be included. Breakfast and lunch was good , but only one el la carte restaurant, with 2 themes , Mexican and Italian . Only one pool , but it was clean .
Stayed 7 nights in Nov 2024

8/10 Good

Alicia

Stayed 3 nights in Nov 2024

6/10 Okay

RICKY

Stayed 4 nights in Oct 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in Nov 2024

8/10 Good

EESA

Stayed 6 nights in Nov 2024

4/10 Poor

Paul

Liked: Cleanliness
Overpriced resort, no WiFi except in certain areas. Food selection was small variety wise. Entertainment and activities were lacking. For this price you would expect a little more

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was perfect the food was good ,very relaxing and very good price ,the service was excellent very nice people Sergio and Guadalupe from the restaurant and Judith our housekeeper very nice
Stayed 4 nights in Nov 2024

4/10 Poor

Rosemary

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very disappointing stay at this hotel. The room was extremely unclean, with dead flies left on the table, torn towels, and ceiling vents that were covered in dust and visible mold. The entire building and my room smelled of mildew, and the situation was made worse by the fact that the ceiling was visibly covered in black mold. This is not just a cleanliness issue—it's a serious health concern. The state of the room was unacceptable, and it's clear that maintenance and cleaning protocols are lacking. I did not feel safe or comfortable during my stay, and the condition of the room made it impossible to relax. I strongly recommend that management address the mold issue, improve cleaning standards, and ensure that rooms are properly inspected before guests check in. I will not be returning to this hotel and would advise others to avoid it until these serious issues are resolved.
Stayed 2 nights in Oct 2024

8/10 Good

Jared Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The food was well done but no room service as offered online. The staff at the resort were good but most don’t speak English but tried and were helpful but front desk staff were at times rude as well as at the door. There is no mini fridge in the room (I like to have cold water, sone yogurt and small incidentals that I purchase at the store). Wifi is terrible and disconnects a lot and almost useless in the rooms. The entertainment shows were good. The pool is very nice with a swim up bar and lots of cocktail options. The sky bar was nice with beautiful panoramic views of the city. It was a decent stay overall and good value for the money.
Stayed 6 nights in Oct 2024

6/10 Okay

Estefania

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The customer service was good. However the room was very disappointing. The room we were given had no ac working, the toilet did not work, telephone did not work. The only thing that was fixed during the duration of our stay was the toilet. Our room was also connected to another guests with only an unlocked door with a nail in the wall to prevent it opening. There was zero noise reduction between rooms and you could hear everything the other guest is doing, whoch isnt fun when you have a neighbour that snores. When we complained we were told there was nothing they could do. Love puerto vallarta but will not be returning to this hotel.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención y el staff son de 10. Lamentablemente nos topamos con huéspedes mal educados que no respetan la sana convivencia y había mucho ruido por la noche. Nos gusta mucho porque podemos estar al pendiente de nuestros niños desde cualquier lugar que estamos y ellos felices de poder ir por sus bebidas o sus snacks caminando.
Stayed 3 nights in Oct 2024

6/10 Okay

Deyanira, North Liberty

Stayed 3 nights in Sep 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está muy cómoda y limpia, todos los empleados son muy amables, la comida está muy buena. En general para mi este es un buen hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

MANUEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma Ruth Tiongson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time visiting Puerto Vallarta, for our Anniversary and we absolutely enjoyed every moment of our trip. The hotel we chose did not disappoint us!. We opted for the all-inclusive package, and the food was exactly what we expected—nothing overly fancy, but consistently delicious, as were the drinks. We're really glad we chose this hotel. Our room was clean, spacious, and comfortable. The only minor issue we encountered was some noise from the neighboring room due to loud music, but that’s more of an inconsideration on their part, not the hotel’s fault. The staff were incredibly accommodating and friendly. We enjoyed tipping our servers, but we felt that with or without tips, the service would still have been excellent—they were attentive without being overbearing. We decided against renting a car, which turned out to be a great choice. The walk from our hotel to the boardwalk was easy and pleasant, and the taxi rides to and from the airport were reasonably priced. Overall, we had a fantastic experience and will definitely be returning to Puerto Vallarta in the future!
Stayed 2 nights in Aug 2024

6/10 Okay

Maurice

Traveled with family
Room was pretty outdated!
Stayed 5 nights in Jul 2024

4/10 Poor

Ivonne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is all inclusive and the limit you on food and drinks. Drinks only to 12 pm and food. Rooms are stinky and poor condition water was running out from restroom to the room. Towels are old and torn is supposedly is a beach resort. Come on put new towels. Room service bad
Stayed 6 nights in Jul 2024

4/10 Poor

Tara Lyn

Traveled with family
Liked: Staff & service
Disliked: Amenities
You get what you pay for, that’s for sure. The staff is really nice. Room layout was nice. We had the one bedroom suite and it was pretty big. However, the towels were all frayed and the blankets were so scratchy. Very loud air conditioner. We had a beach view room and the AC was so loud and made funny noises keeping me awake at night. It was hard to even hear the ocean waves. However, the AC wasn’t loud enough to drown out the noise of guests blaring their boom boxes in the pool area. The food was absolutely dreadful. The buffet had some of the worst food out of all the resorts I’ve stayed at. The restaurant had “Italian” food and we could barely stomach it. The pool water seemed clean but the tiles were so gross and moldy. So crowded and be prepared to wait in line for a long time for the buffet. Like I said, the staff was great but I would never recommended this place. The toiletries are also very lame. And the area around the pool had trash and dirty dishes early in the morning meaning they were not picked up the night before. The upstairs jacuzzis were also very dirty.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Amenities
Excelente servicio. Le doy 10 de10 La playa del Hotel muy limpia.
Stayed 5 nights in Jun 2024

8/10 Good

Caitlin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Ruben Rangel

Liked: Cleanliness
Stayed 5 nights in May 2024

6/10 Okay

Sabahudin

Traveled with family
Staff was ok,but we had problem with noises from beach,people were late party on.Resort says cant do anything because is federal property,but if really that make uncomfortable for guests,they should call police,what I was askinfmg,they denied.
Stayed 7 nights in May 2024

8/10 Good

John Sidney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived they gave us the wrong room. They gave us another that was also wrong. Then we were told this site doesn’t guarantee us the room we book. After threatening to go elsewhere they gave us the right room. The property is great. The food is very limited.
Stayed 10 nights in May 2024

6/10 Okay

Bertha, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service
Room and shower were not updated
Stayed 2 nights in May 2024