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Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property

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Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
One Bedroom Suite Ocean View | Terrace/patio
Courtyard
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Spa

Explore the area

Map
Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Playa de los Muertos
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard King Room

Standard King Room | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Standard King Room

7.8 out of 10
Good
(18 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with Kitchenette

Studio with Kitchenette | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Studio with Kitchenette

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Family Suite Pool View

  • 1173 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

One Bedroom Suite Ocean View

8.0 out of 10
Very good
(17 reviews)
  • 958 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1173 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(28 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

One Bedroom Suite

7.6 out of 10
Good
(5 reviews)
  • 958 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Plaza Pelicanos Club Beach Resort All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
3.6 out of 5, Good, (1004)
$193 nightly
The price is $193 total
includes taxes & fees
Plaza Pelicanos Club Beach Resort All Inclusive

About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5-star property in Hotel Zone
Spend the day playing on the beach then return to dine at one of Plaza Pelicanos Grand Beach Resort - All Inclusive's 2 restaurants.
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Plaza Pelicanos Grand Beach Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Snacks Calandrias - Onsite family restaurant. Open daily.
Pizzeria - This restaurant specializes in pizza. Open daily.
Sky Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Flor de Calabaza
  • Las Pergolas Restaurant
  • Pizzeria
  • Sky Bar
  • Snacks Calandrias

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1004 reviews
Rating 8 - Good. 354 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Demetrio A

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Elevator distance too far. Internet wouldn't work in the room just in the pool area and restaurant area. Food was ok. Parking was kind of a hassle but the attendants did their best.
Stayed 5 nights in Mar 2025

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a smaller resort but we enjoyed it because we never waited in line for food and it was fresh and very good options. The beach area is beautiful and the main area/pool is clean. Authentic Mexican experience. Not super fancy but comfortable and enjoyable.
Stayed 6 nights in Mar 2025

6/10 Okay

Tracy

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my birthday with a couple of my friends and we loved it! Everyone who works there is very friendly and helpful, room was clean and well air conditioned, pools, bars, and restaurants were great too. It wasn't the most upscale resort on the beach, but it was affordable, family friendly, had lots of activities and was perfect for us! This was my first time visiting Mexico so I was going in a little blind(and not sure if I was going to get scammed lol), so for anyone else who's not sure, I would definitely recommend Plaza Pelicanos, we loved it!!
Stayed 5 nights in Mar 2025

6/10 Okay

REBECA

Liked: Staff & service
Disliked: Property conditions & facilities
My room had an unpleasant smell, and the bathroom fan was broken. If we were lucky, it was the last place to be cleaned. The tub had peeling paint and didn’t drain properly, so we always ended up showering with the tub overflowing. The snacks were repetitive, and the food wasn’t very kid-friendly.
Stayed 3 nights in Mar 2025

2/10 Terrible

Minhye

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't choose this hotel. I visited Puerto Vallarta for a trip, but I had a bad experience at this hotel. The hotel ruined the last day of my trip. The room conditions were terrible and horrible. The hotel should ensure proper service before offering it to guests, this is not the customer’s responsibility. Also, CS employee was kind, but the receptionist was very rude.
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet resort. Mostly older adults that stayed there that made it very pleasant for my young family. I would definitely stay here again. Highly recommend the beach view.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lindsey Mae

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

6/10 Okay

Vassili

Liked: Cleanliness, staff & service, room comfort

Nah, it was ok. Not sure I will stay again.

It was ok to stay, and I cannot call it pleasant. Firstly, we were assigned the wrong room on arrival, a grade lower than booked. When brought to their attention, I was told a lot of contradictory information resulting in a sentence: "We are fully booked, there is nothing we can do. Contact your reservation agent." No apologies, no compliments or rectification. Drinks were very limited so I had to choose between the bad and the worse. Sky Lounge was a waste of nice space: boring, limited drinks, and not-working jacuzzi. Food was quite basic, so we had half of our meals outside the hotel. Beach/pool lounge chairs all had towels on them from early morning with some being empty the whole day so you may have no any if you are not rude (I laid on one and no one came to claim the ones next to me for at least 6 hours). And the Karaoke night was a disgrace... Good points: the room was clean and of a good size with a comfy bed, a nice bathroom. A couple of shows were nice: with three singers and with the pre-columbian theme was amazing. Well, I was attracted by the price and got what I paid for. I'd rather pay more to stay elsewhere.
The view to the south from the Sky Lounge.
The view to the north from the Sky Lounge.
The pool area from the Sky Lounge.
Lounge part of one-bedroom suite.
Stayed 5 nights in Mar 2025

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Nice for a quiet vacation
Stayed 12 nights in Feb 2025

8/10 Good

Valerie J., Cudworth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the smaller resort.
Stayed 14 nights in Feb 2025

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Natalie Patricia Lenore

Disliked: Staff & service, property conditions & facilities
The food was horrible, curtains in the room are filthy and stained, wifi is spotty and the check out line was ridiculous. Only one person working and almost missed our shuttle due to the lack of staff. Only good thing I have to say is Salbolo was amazing and very nice. Not interested in staying here again
Stayed 4 nights in Mar 2025

8/10 Good

James Lyle

Had a very enjoyable stay, food was good pool was good and drinks were cold had a great time for the price.WF was the only weak think.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service
Small, clean and friendly!
Stayed 7 nights in Mar 2025

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty good, except a few things!

It is a nice resort with great staff. There was no fridge in my studio suite, but there was a stove. No food services from 11:00 a.m. until 12:30 p.m. No blanket in the room, only sheets on the bed. Otherwise it was pretty good.
Stayed 7 nights in Mar 2025

8/10 Good

Jessica

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Great beach access, food was great for a resort, pool was pretty small and lobby staff were not too approachable or customer oriented.
Stayed 12 nights in Feb 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They can't do enough for you. Everything we wanted or needed was taking care of quickly.
Stayed 14 nights in Feb 2025

6/10 Okay

Carlos David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and unattended
Stayed 2 nights in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Dated property. Very good service. Good food. Nice beach and pool. Quiet!
Stayed 7 nights in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Everything love mexico
Stayed 1 night in Feb 2025