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Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite | View from room
Exterior
Exterior
Aerial view
Private kitchen

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪18 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • 349 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite

Superior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 990 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Junior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Suite Deluxe

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Deluxe

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

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About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel in Fluvial Vallarta
Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Each apartment offers free WiFi, a rainfall shower, and a TV with cable channels. Free newspapers, a ceiling fan, and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Puerto de Luna Pet Friendly & Family Suites Hotel features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Puerto Vallarta aparthotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Puerto de Luna Pet Friendly & Family Suites Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 300 per pet per night

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 210 out of 782 reviews
Rating 8 - Good. 289 out of 782 reviews
Rating 6 - Okay. 162 out of 782 reviews
Rating 4 - Poor. 67 out of 782 reviews
Rating 2 - Terrible. 54 out of 782 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great spot great people, a little bit of a distance from the main area, overall would come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kighe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite place to stay every year. Reliable and clean. Absolutely lovely people and place. 10/10
Stayed 1 night in Dec 2024

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Real

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly, breakfast option
Stayed 3 nights in Nov 2024

8/10 Good

Jennie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been here before snd was happy to return, even if only for the one night. Place is comfortable, gated, 24 hour desk. Bed was quite comfortable, between the fan and the AC, we were happy. It is a pet friendly hotel, we don't have pets, so were not crazy about the barking. But we knew ahead of time, it is advertised as such. Yeah, sometimes doors don't quite seal, or screens in windows or sliders don't meet, if they are there at all. But that's common and doesn't bother us. One word of warning: the café, serving breakfast and lunch, and independent of the hotel, often has trouble with their card readers. So make sure to have enough cash for payment, just in case.
Stayed 1 night in Nov 2024

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, amenities, room comfort
We have been using this hotel for many years as we have two dogs. They are very dog friendly with a nice dog park to walk your dog in and have them go to the bathroom. The rooms are very clean mattresses Excellent, Internet excellent with a very friendly and helpful workers.
Stayed 1 night in Nov 2024

8/10 Good

Rebeca

Liked: Cleanliness, property conditions & facilities
Me gusto que estaba todo sercas
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swim pool is clean and nice , the cafeteria is very good food and attention to.
Stayed 5 nights in Oct 2024

10/10 Excellent

blanca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jul 2024

8/10 Good

Peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Don

Traveled with pets, Traveled with family
Fun friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Julian, Oroville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent small place that is close to many restaurants and stores.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leisha

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Cleanliness
Quiet and family friendly. Outdated property and poor AC and TV programming
Stayed 2 nights in May 2024

10/10 Excellent

Rene

Stayed 4 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Mixed Bag
Very much a mixed bag. The grounds and pool are beautiful but the rooms are dated to say the least. The Wi-Fi router in my room didn't work and using others was spotty at best. I had to fiddle with the input selection on the TV to get it to display.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An older property but good location. Staff were very attentive
Stayed 7 nights in Feb 2024

8/10 Good

Dorothy

Liked: Cleanliness, room comfort
Beautiful pool area and grounds. Great location close to the airport and easy to get to anywhere else. Love the pet area.
Stayed 2 nights in Feb 2024

4/10 Poor

Sandra, Cranbrook

Stayed 3 nights in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness
Trip
Enjoyed our stay except for the wifi which was very poor
Stayed 16 nights in Jan 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a last minute stay because we missed our flight and had to stay a couple of nights and WOW!! Beautiful place to stay, friendly staff and the grounds are beautifully well kept,we will definitely spend our next stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Beautiful grounds and pool. Everything taken care of very well. Have stayed here 6-7 times and keep returning because of the friendly staff and quiet atmosphere.
Stayed 10 nights in Jan 2024