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Hotel Riu Jalisco - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Jalisco - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
8 restaurants, breakfast, dinner, brunch served; international cuisine
Lobby
Aerial view
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪1 min drive‬
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • 559 sq ft
  • Sleeps 2

Double Room (M)

8.2 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (L)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.8 out of 10
Good
(34 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (U)

8.2 out of 10
Very good
(108 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(43 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.0 out of 10
Wonderful
(15 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room, Connecting Rooms (U)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room, Garden View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (U)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (M)

  • 710 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Family Room, Garden View (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Garden View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Garden View (L)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (E)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 3 Bedrooms, Garden View (E)

  • 710 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Room, Partial Sea View (U)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (B2C-US)

  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (U)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (M)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (C)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (U)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-US)

  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (C)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, Partial Sea View (E)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (E)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (E)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • 559 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Family Room -6 guests- Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room -6 guests- Standard

  • 721 sq ft
  • Sleeps 6

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • 344 sq ft
  • Sleeps 4

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About this property

Hotel Riu Jalisco - All Inclusive

3.5-star Nuevo Nayarit property walkable to Bay of Banderas
At Hotel Riu Jalisco - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 820 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Jalisco - All Inclusive features 4 outdoor swimming pools, a health club, a sauna, and a children's pool. Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a nightclub, a complimentary children's club, and an arcade/game room. Complimentary self parking is available on site. A total renovation of this property was completed in December 2025.

Hotel Riu Jalisco - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and noon.
Chipotle - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Agave - This buffet restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.
Sakura - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duomo - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Steak House - This steakhouse serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 8 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 719 out of 1518 reviews
Rating 8 - Good. 402 out of 1518 reviews
Rating 6 - Okay. 208 out of 1518 reviews
Rating 4 - Poor. 95 out of 1518 reviews
Rating 2 - Terrible. 94 out of 1518 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay
Stayed 6 nights in Jan 2026

2/10 Terrible

Ivan

Stayed 8 nights in Jan 2026

8/10 Good

Clifford

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were great. Resort was new and clean and awesome. Love that the sports bar was open 24 hours. Really wish that the pool was open a little later. Food was great- especially at the taco bar. The biggest criticism is dinner. The fact that you have to wait in line 45 min to an hour in order to make sure you get dinner at one of the restaurants is very inconvenient. Then you have to wait an hour and a half for the buzzer to go off. At least offer a reservation option.
Stayed 4 nights in Jan 2026

4/10 Poor

James

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

8/10 Good

Cody

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was newly remodeled. Rooms were spacious and very clean. Loved how many chairs they had by all the pools so you were not fighting for a chair every day. My biggest complaint is the way they do the dinner. They say you dont need reservations, but unless you are in line before 6pm you will not get in to dinner at the restaurants. They give you a buzzer and then once the buzzer goes off you have 10 minutes to get your entire group there, which is unrealistic. You also don't get to plan on the time you eat, so you have to be ready at 6, but might not get buzzed until 8:00. This system with the buzzers needs to be changed and allow people to make reservations for specific times. Most of the restaurants were over half empty at all times because the system is flawed. Luckily the buffet food is good so if you don't do the restaurants for dinner, there is always good food to be had.
Stayed 5 nights in Dec 2025

6/10 Okay

Shkelzen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, staff, and
Stayed 6 nights in Dec 2025

8/10 Good

Shital

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice stay , I would recommend to please add more vegetarian food and in speciality restaurants reservations, it was very confusing after waiting for 2 hours if we will still get our spot or not , so if you do reservations it’s easy . Rest staff and services were very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
This is such an amazing stay the food variation is amazing and the activities they have going on all throughout the day makes it that much more special. There won’t be a day you’ll be bored but maybe you’ll just be sore from moving so much 😂the room was also so clean and pretty there’s nothing you won’t enjoy here. The staff too! They’re so kind and full of energy!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ekene

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort staff were excellent, and very helpful. The majority of them were super nice. Our rooms were cleaned daily, towels changed, used cups replaced and beds were made up, unless we put up the do no disturb sign. The pools were okay, I'm not really a swimmer but the kids enjoyed it. The entertainment staff worked really hard every day to keep guests engaged, i started to feel sorry for them. But i liked the gym, choices of dinning places and multiple selection of foods. We had a great time!! It was the perfect holiday for Christmas season. Keep it up Riu Jalisco staff
Beach view during sunset
Single room
Stayed 5 nights in Dec 2025

8/10 Good

Jessica, Elgin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel. The staff was friendly and enjoyed the entertainment offered each day. It's definitely an older property so the rooms and lobby are very much out dated. The food is very mid ( very resort - like) but not terrible. Pool areas were nice, great beach access and plenty food options.
Stayed 4 nights in Jul 2025

6/10 Okay

Kelli

Liked: Cleanliness
.
Stayed 6 nights in Jun 2025

10/10 Excellent

Elsa Ivonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. I highly recommend it
Stayed 4 nights in Aug 2025

2/10 Terrible

Ricardo

Traveled with family and small children
Disliked: Amenities
The bathroom has no privacy
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Norma, San Bernardino

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay there
Stayed 3 nights in May 2025

6/10 Okay

Jordan Felicity-Eve

Stayed 7 nights in Aug 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on this resort, great kids pool , food court plenty of seating , lots of restaurants to choose from , amazing beach and at night Entertainment always great .
Stayed 6 nights in May 2025

8/10 Good

Tomislav

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the reception desk. Very rude and unprofessional. I had only one positive experience at reception desk with young girl with dark hair who helped us with my kids bed. Otherwise, food was good, entertainment was great and we enjoyed the beach!
Stayed 7 nights in Aug 2025

10/10 Excellent

M Tereza

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Marina

Traveled with family and small children, Traveled with family
Liked: Staff & service
My husband and I stayed with two kids in one room. The sad part was that there was no door that would separate the bathroom and the hotel room. Property would get really dirty with used drink cups all over the place. Staff is super friendly though. Food is pretty much the same in every restaurant. Water in the pools was visibly dirty. The beach is nice with plenty of chairs available. But they charge $20 for umbrellas. One smoking area with two chairs. Okay overall but wouldn’t go back
Stayed 8 nights in Jul 2025

4/10 Poor

Minerva

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
need update really bad
Stayed 8 nights in Jul 2025

10/10 Excellent

EmmaJean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Patricia Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
For the price of the trip it’s was okay, my concerns were late food accommodations after 12pm. The only food that was available after 13 was burgers and hotdogs in fridge of a cafe I mean for a resort that low budget stuff, at least have a mini buffet with a small variety for the adults that stay out at the dance club/hall that’s open till 2am
Stayed 7 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025