Hotel Riu Jalisco - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun loungers, beach towels, windsurfing
Reception
Minibar, in-room safe, laptop workspace, blackout drapes
2 outdoor pools, pool umbrellas, sun loungers
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Playa Bucerías
    ‪6 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

Standard Double Room (M)

8.2 out of 10
Very good
(28 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(31 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.0 out of 10
Very good
(98 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Junior Suite (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 721 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Junior Suite (B2C-US)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

  • 301 sq ft
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (B2C-US)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.6 out of 10
Excellent
(35 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite (M)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)
  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard Double Room (E)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

Family Room (C)

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Family Room (M)

7.8 out of 10
Good
(15 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

Family Suite, 2 Bedrooms (U)

7.6 out of 10
Good
(17 reviews)
  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Jalisco - All Inclusive

3.5-star Nuevo Vallarta property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Hotel Riu Jalisco - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Jalisco - All Inclusive features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and spa services. Complimentary self parking is available on site.

Hotel Riu Jalisco - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and noon.
Hotel Riu Jalisco - All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 606 out of 1434 reviews
Rating 8 - Good. 408 out of 1434 reviews
Rating 6 - Okay. 220 out of 1434 reviews
Rating 4 - Poor. 101 out of 1434 reviews
Rating 2 - Terrible. 99 out of 1434 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

karina, chula vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time !
Stayed 3 nights in Mar 2025

10/10 Excellent

Jazmine Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2025

6/10 Okay

Claude

Stayed 6 nights in Mar 2025

6/10 Okay

Aaron Jermayne

Traveled with family and small children
Disliked: Amenities
Walls was very thin so you can hear everything in the next room over & people walking in the hallway. Staff forgot to bring things I asked for a couple times which I ended up having to chase them down to get. Food was ok just same stuff everyday. Overall not the worst but definitely far from a great experience
Stayed 6 nights in Mar 2025

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! This place was a very good value for what we paid
Stayed 3 nights in Mar 2025

10/10 Excellent

EDGAR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great with a beautiful beach. All the activities were amazing and the activities staff were very nice and friendly. Alex, Francisco & Emanuel are the best!!. We will definitely have to come back next year.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great family vacation. The staff was all very friendly, helpful and attentive. Great variety of food and drink options.
Stayed 5 nights in Mar 2025

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort had day and night fun activities. Breakfast buffet was really good with many selections. However, dinner at the restaurants was average and best. The steak house opened at 6:30pm. My family and I showed up at 6:40 only to be told seating was full and would have to wait until 8pm for next seating. Very disappointed. 3 of 5 stars
Stayed 6 nights in Mar 2025

2/10 Terrible

Amy, Chico

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Warning! Inspect your water and TV immediately. The water coming from both our rooms showers were brown!! Literally brown. We reported it, and we're told they had done a repair, to just run it for 10 minutes first... AFTER WE HAD BATHED IN IT. Then at checkout, we were told to pay $650 USD for the TV that had a small black blob when we got there, cause we didn't report it. We figured it still worked, so not an issue... boy were we wrong. This is on top of 2 from our party getting sick. Buffets are the same, every single day. No room service or pool service available. To top it off, the "$500 resort credit" through Expedia is merely small discount coupons on things like rental cars or excursions, which was useless to us. We do not recommend this hotel.
Stayed 6 nights in Mar 2025

4/10 Poor

Lisa, Evans

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the entertainment. Sports bar should show hockey games.
Stayed 10 nights in Mar 2025

8/10 Good

Scott

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly kind and accommodating, we loved all the constant entertainment and all the variety of delicious foods.
Stayed 8 nights in Mar 2025

8/10 Good

Kent

No elevators and no drink service on the beach
Stayed 4 nights in Mar 2025

4/10 Poor

Humberto Noveron

Disliked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Originally my wife and I had the reservation for the RIU Jalisco, but upon arrival to the hotel, we got informed tha we received an upgrade to the RIU Palace, adults only hotel, there is not enough that I can say about this hotel, but it was an incledible experience been there, the food, the place the service and the best part the people, starting from Junior at the front desk, the bartenders at the bars, and all the servers at the retaurants and buffet area, including the waiter's at the tables, Thank you for you amazing hotel and service, I can not wait to return again. Miguel & Martha R.
Stayed 4 nights in Mar 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Mar 2025

10/10 Excellent

Tracy Lynn

Stayed 4 nights in Mar 2025

10/10 Excellent

Vijaianand

ok
Stayed 5 nights in Dec 2024

10/10 Excellent

JESSIE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, i like the size, kids were able to go everywhere. Did get the beds or close rooms as we had requested. Elevators where finicky. More outdoor dining, we loved we could have family eat at a variety of places and all meet to eat outside. Sad about renos, will lose its charm!
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and it was a pleasant trip
Stayed 4 nights in Mar 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All Buffet Style Food
Stayed 10 nights in Mar 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tina, Las Vegas

Traveled with family and small children
Disliked: Staff & service
Overall our experience was very mid. The food option and taste was the worse of all and the staff were friendly but just not really present. It seemed to be short staffed or the staff were just so busy that we barely could get service like refill on our waters etc. A couple of times we just went to the drink area and refilled our own drinks. There was no variety in food each night, it was the same each night and just overall the food was not that great. We found ourselves leaving to eat in the downtown area instead. The rooms were a bit outdated but it was okay. The overall property was nice though. We did enjoy the pools and beach. The kids area was so small compared to how the pictures made it look. Overall it was average. It was not worth the price and we wouldn’t return. Hopefully they can hire more staff for the size of the property to help service customers.
Stayed 4 nights in Mar 2025