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Sheraton Buganvilias Resort & Convention Center

4.5 star property

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Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, sun loungers
4 bars/lounges, swim-up bar, poolside bar
2 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
1 bedroom, premium bedding, Select Comfort beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(20 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Terrace, Ocean View

8.4 out of 10
Very good
(36 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(26 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, Select Comfort beds, minibar

Signature Room, 1 King Bed

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Ocean View

9.2 out of 10
Wonderful
(14 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(9 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, minibar

Signature Room, 2 Double Beds

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

8.8 out of 10
Excellent
(21 reviews)
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Garden View, Ground Floor

9.0 out of 10
Wonderful
(13 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Buganvilias Resort & Convention Center

4.5-star Puerto Vallarta resort, connected to a shopping center in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sheraton Buganvilias Resort & Convention Center you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with wireless Internet access (surcharge). This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Sheraton Buganvilias Resort & Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this place amazing!
Stayed 14 nights in Mar 2025

10/10 Excellent

Gloria Catalina Valdivia

Stayed 7 nights in Mar 2025

8/10 Good

Dmitrii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Amanda Monier, South Lyon

Stayed 7 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As advertised. Good property, well kept. Food options at time limited at restaurant. Pool and beach access was great. Clean rooms, nice shower in the room.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael, Stittsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this hotel. A fabulous spot and the staff and service are terrific. We are from Canada and will definitely return next year.
Stayed 9 nights in Mar 2025

6/10 Okay

W. Shane

Stayed 1 night in Mar 2025

10/10 Excellent

Basheerah

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well maintained and the staff were incredible. So polite, very welcoming and by the end of the week got to know you by name. The pools were clean, lots of activities and again great recreation staff. The food was high quality, as always recommend eating the local dishes, the traditional breakfast so so good, fresh masa quesadillas were to die for.
Stayed 6 nights in Feb 2025

8/10 Good

Nancy, Willmar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best thing was the spa. They had a water relaxation for I believe 690 pesos or around $30-$35. You got to go to the Jacuzzi, steam room, sauna, relaxation pool, hydrotherapy, and cold plunge. You could spend as long as you wanted. I didn’t have any luck with the food. The pizza was terrible. It didn’t matter which restaurant on the property it was the same and it was terrible. I don’t think I’m gonna eat another chicken quesadilla for six months. The staff was nice, but the unfortunate thing is right when you check in someone comes to greet you to tell you about the restaurants, but they’re actually trying to get you to sign up for a timeshare conference. They’ll try to get $20 from you to sign up and you kind of caught off guard. They’ll hound you the whole time you’re there if you don’t do it. They do have pesos at the front desk but they run out and then they don’t get more pesos till around 11 or 12 in the afternoon. Overall, it was a decent place but I would prefer to stay closer to Marina Vallarta next time I go.
Stayed 7 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean and high end property.
Stayed 8 nights in Mar 2025

10/10 Excellent

Francisco Rene

Stayed 3 nights in Mar 2025

10/10 Excellent

ryley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort food was great the couple options for the pool is great with awesome employees there. Steps away from the beach provides a great option as well for walking and relaxing
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Feb 2025

10/10 Excellent

Darlene Fern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

6/10 Okay

IRIS

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Overall hotel condition was old and fitness center was far in other side of property. Staff were not very helpful. Not staying here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Darlene Fern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time there. We LOVE this place for the cleanliness, the FRIENDLY staff and the grounds are beautiful!!!!! The food is amazing!!!!! Also within walking distance to the Malacon. We will continue to come back and have told our friends also.i
Stayed 14 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

8/10 Good

Sukhjinder Singh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk few people rude. Food servers very humble. Ricardo ,belen and miguel very nice and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, property well maintained. Resort was mostly an older crowd or young families.
Stayed 7 nights in Mar 2025

4/10 Poor

Craig

Traveled with partner
Liked: Cleanliness, staff & service
Stayed there due to an lsat minute flight cancellation. Paid through the nose. Had a quick substandard pizza in their restaurant and went to bed to be woken every 2 hours with noise from staff in the hall or from the adjoining room. Pretty disappointing for the price and hotel level. Wouldn’t recommend or return.
Stayed 1 night in Mar 2025

10/10 Excellent

debbie

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent! Staff is awesome! Beach is too rocky and not good for swimming but that's not the resorts fault. Fortunately the swimming pools make up for it. Two heated pools, one hidden whirlpool that is warmer. At times during the day it can be noisy, room doors slam very easily. The sound of carts moving around can be heard at all hours but not frequently, it's a big operation there so it's a necessity. Overall it was amazing and would love to come back.
Stayed 9 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about our stay from the room to the food, service and activities available. Special mention to Marianna, Jimena and Ivan who were amazing at keeping guests entertained with countless activities from exercise classes to daily alcohol tastings! Great job guys.
Stayed 9 nights in Mar 2025