*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All à la carte meals and snacks included
- In-room minibar (all beverages included)
Not included
- Room service
- Minibar (all beverages included)
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- All onsite activities, and facilities and equipment included
- Room service not included
- All meals included
Property Features
The Hacienda at Krystal Grand Puerto Vallarta is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The Hacienda at Krystal Grand Puerto Vallarta features 2 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Wireless Internet access is available for a surcharge.
This 4-star property offers access to a business center and meeting rooms. This all-inclusive hotel also offers a rooftop terrace, spa services, and a library. Onsite parking is available (surcharge).
The Hacienda at Krystal Grand Puerto Vallarta is a smoke-free property.
- Library
- Number of outdoor pools - 2
- Elevator
- Rooftop terrace
- Number of bars/lounges - 4
- Number of poolside bars - 1
- 24-hour front desk
- Business center
- Meeting rooms
- Tours/ticket assistance
- Dry cleaning/laundry service
- WiFi (surcharge)
- Valet parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 2
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- ATM/banking
- Number of restaurants - 7
- Concierge services
- Banquet hall
- Total number of rooms - 192
- 24-hour fitness facilities
- Garden
Room Amenities
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Daily housekeeping
- Private bathroom
- Free toiletries
- Iron/ironing board
- In-room safe
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Desk
- Premium bedding
- Free bottled water
- Premium TV channels
- Shower only
- Satellite TV service
- Flat-panel TV
- Wired internet access (surcharge)
- Furnished balcony
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
- Bed sheets not available
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Food & Drink
Talvera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
- Body treatments
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
Nearby Activities
2 outdoor swimming pools are on site along with a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
- Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
- Valet parking fee: MXN 55 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Staffed front desk
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Onsite COVID-19 testing (PCR) is available
Free onsite COVID-19 testing (Antigen/Rapid) is available
Minimum guest age is 13
Please note, some room types at this property are not available when booking a stay with children.
Caters to adults only
Debit cards
Contactless check-out is available
Children and extra beds
- Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 13 years old are not permitted at this adults-only property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hacienda Hilton All-Inclusive Adults All-inclusive property
- Hacienda Hilton Puerto Vallarta All-Inclusive Adults
- Hacienda Hilton All-Inclusive Adults
- Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
- Hacienda Hilton All-Inclusive Adults Hotel
- Hacienda Hilton Puerto Vallarta All-Inclusive Adults
- Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
- Hacienda Hilton All-Inclusive Adults Hotel
- Hacienda Hilton Puerto Vallarta All-Inclusive Adults
- Hacienda Hilton All-Inclusive Adults
- The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
- The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
Hotel Reviews
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