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Hotel del Prado

3.0 star property

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Photo gallery for Hotel del Prado

Reception
Exterior
2 bars/lounges
Front of property
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Hot Tub
  • Spa
  • Bar
  • Housekeeping
  • Pool
$159
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Ctra. Llívia, S/N, Puigcerda, 603
  • Place, Església de Sant Domènec
    ‪11 min walk‬
  • Place, Real Club de Golf de Cerdaña
    ‪12 min walk‬
  • Place, Santa Maria Plaza
    ‪12 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪61 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Family Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel del Prado

3-star Puigcerda hotel with ski-in/ski-out access
Ski into Hotel del Prado, where you can enjoy a meal at the restaurant and comforts including an outdoor pool and a sauna.
Hotel del Prado offers 54 accommodations with safes and complimentary newspapers. Tempur-Pedic beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Puigcerda hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Hotel del Prado helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an outdoor tennis court and a sauna. Onsite self parking is complimentary.

Hotel del Prado is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14.50 for adults and EUR 7.25 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Comprehensive food waste policy
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 7.25 for children
  • Pet fee: EUR 14.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Prado Hotel Puigcerda
Prado Puigcerda
Hotel Prado Puigcerda
Hotel del Prado Hotel
Hotel del Prado Puigcerda
Hotel del Prado Hotel Puigcerda

Reviews

Hotel del Prado Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Could not make it to the hotel because one of the people in the party got very ill. With your help we tried to change the date of stay, but the hotel refused, citing terms and conditions. We will be going to that area of the Country again. We will not stay in that hotel
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Hotel was a surprise given its 3 star classification. Excellent restaurant, friendly and professional staff. Value for money.
Stayed 1 night in Oct 2022

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The Hotel del Prado is truly wonderful. The staff are helpful and kind, the hotel and rooms are comfortable and clean, and the hotel has a wonderful yard and an indoor lounge for relaxing. The location is convenient for activities in and around Puigcerda. And there is a full-service restaurant on-site. Enjoyed our stay there and highly recommend this hotel.
Stayed 3 nights in Oct 2021

6/10 Okay

Fredrik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice garden, charming hotel, average stay.

We arrived after a long day on road bikes. Cold and tired we were were looking forward to relaxing in the featured jacuzzi. This was closed and staff were unable to heat sauna. Pool was freezing. Apart from this the stay was ok. Staff was friendly. Rooms clean. Covid-restricted breakfast unimpressive but ok.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

I would like to stay at this hotel again, but on the far side from the road. The good: the pool and garden are lovely spots. The less good: during summer, there is no AC in the room so you have to open the windows. The traffic on the nearby road was so loud at times that I couldn’t hear somebody else in the room talking. At night the outside traffic made it difficult to sleep. I’d stay again if I knew I could sleep away from the buildings or anytime besides summer.
Stayed 3 nights in Jul 2021

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a ski trip.

Very nice hotel. Friendly people at the reception. Nice and clean bedrooms. Good breakfast.
Stayed 1 night in Mar 2019

6/10 Okay

david

Stayed 3 nights in Jul 2017

10/10 Excellent

Phillip, Tarragona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

It was just a one night getaway and it was super.

6/10 Okay

Jason, Valencia, Spain

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend in Puigcerda

Nice hotel. Wifi was patchy and didn't work in our room. Initially put in twin room although we booked a double. We were moved quickly but to a smaller room with a shower in the tub that you couldn't get under to shower properly. Towels not changed each day and shower gel etc. not replenished over the three days stay. Food and service in the hotel restaurant was excellent though.

10/10 Excellent

Vern, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a real find. The staff were friendly and helpful and the rooms were clean and roomy. The hotel garden, tho not big had plenty of tables and chairs. The restaurant staff were particularly helpful when explaining the menu and the food when it arrived was excellent. The hotel is a little out of the way, but if you take the time to walk into the centre, it is well worth the effort with lots of shops, bars and cafes.

8/10 Good

joy, Allen, Texas

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay.

We stayed for one night. We had a nice room. I guess my only issue was the timing of service. We tried to get drinks in the afternoon, and finally was successful, but to order anything else, took too much time. Dinner was great, but again it seemed to take awhile to get our bill.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carol, Yorkshire

Liked: Cleanliness
Hotel was fine for a one night stay, but was on the edge of Puigcerda and about 30 minutes uphill walking to get into town. Not particularly convenient to stay there without a car.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food in the hotel restaurant. fantastic location in the pyranees. had a room with a balcony overlooking the mountains.

4/10 Poor

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel à éviter

Spa sans intérêt car juste un sauna. Lit de camp dans une chambre 3 personnes
Stayed 1 night in Jan 2025

8/10 Good

JORDI

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Tot molt bé.
Stayed 2 nights in Aug 2024

8/10 Good

Henrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell med pool som bas för utflykter!

Fint hotel som bas för vandring i bergen. På gränsen till Frankrike, så sväng inte fel med hyrbilen om du inte får lämna Spanien! Otroligt hjälpsam personal. Ok spansk frukost. Kallskuret, yoghurt bröd lite frukt och kaffe Tea juice. Vi prova inte restaurangen, utan gick på hotellets rekommenderar. Jättebra restauranger uppe i centrum. Bra utomhuspool där vi lämna tonåringen när hon inte ville vandra i bergen. Smidigt hotell med parkering, nära till utfarten ut stan. Hotellet ligger ca 800 m från centrum. Dock med 70 höjdmeter upp till stan. Enkelt när vi gick hem, tuff backe till centrum. Vi kommer tillbaka. -personalen -poolen -smidig parkering -bra rum.
På vandring ner från La Molinas topp
Stayed 2 nights in Jul 2024

10/10 Excellent

Marianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parcarea și intrarea pentru dizabilități foarte ușoară Felicitări
Stayed 1 night in Sep 2023

8/10 Good

Jordi

Liked: Staff & service
.
Stayed 7 nights in Aug 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ueeeee

la estancia ha sido muy positiva. todo lo teníamos cerca, bàsicamente porquè Puigcerdà és un pueblo pequeño con encanto.
Stayed 2 nights in Dec 2022

8/10 Good

Jorge

Stayed 1 night in Aug 2022

8/10 Good

André

Stayed 1 night in Mar 2022

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour conforme

Séjour conforme à ce que l'on attendait.
Stayed 1 night in Jan 2022