8/10 Good
Shilowe
Traveled with family
Jan 11, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice but probably won't stay again
The hotel itself is deceptive but not in a bad way. It looks older but the rooms are actually very nice. Albeit some quirks. First off, it's a steep hill entrance. In the winter this could be not fun. As far as ADA, I wouldn't recommend. Issues with parking and from what I could all the rooms had a significant door threshold which would make it difficult for mobility devices. The TV in my room was giant which was nice. The king bed in the room I had was very firm which I struggled with and didn't sleep well. The painting in my room was also a bit creepy. The little fridge was super cute and I really want one for myself. I didn't experience any issues with noise at night but during the day I can hear the upstairs guests. There is a gas station right across the street which was very convenient. I was slightly annoyed that I was not allowed to check in even 1 minute before 3pm without paying $35. To me this is about customer service and making sure a guest is taken care of to avoid major inconveniences. I arrived at about 2:30 and had somewhere to be and wanted to get my bags in so I didn't have to bring them in late at night when I got back but they would not allow me to do that unless I paid extra. I just think it's not great customer service to be THAT stickler. I even checked again at 2:40 when my ride got there and I was still denied access to take my bags to my room.
Shilowe
Stayed 1 night in Jan 2025