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Four Points by Sheraton Hotel & Serviced Apartments, Pune

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Hotel & Serviced Apartments, Pune

Outdoor pool, pool umbrellas
Executive Room, 1 Twin Bed | View from room
Exterior
Lobby
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
5th Mile Stone, Nagar Road, Viman Nagar, Near Airport, Pune, Maharashtra, 411014
  • Phoenix Market City
    11 min walk
  • Aga Khan Palace
    2 min drive
  • Trump Towers
    2 min drive
  • Pune (PNQ-Lohegaon)
    13 min drive

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Twin Bed

Executive Room, 1 Twin Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Executive Room, 1 Twin Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, 1 Twin Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Private kitchenette | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Studio, 1 King Bed

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Apartment, 1 Bedroom

View from room

Club Apartment, 1 Bedroom

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Apartment, 1 Bedroom

View from room

Club Apartment, 1 Bedroom

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Apartment, 1 Bedroom

View from room

Club Apartment, 1 Bedroom

  • 750 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

32-inch LCD TV with digital channels, TV, DVD player

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Novotel Pune Viman Nagar Hotel

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (265)
The price is $79
per night
$89 total
includes taxes & fees
Dec 7 - Dec 8
Novotel Pune Viman Nagar Hotel

About this property

Four Points by Sheraton Hotel & Serviced Apartments, Pune

5-star Pune hotel, connected to a shopping center in Viman Nagar
This hotel features an outdoor pool, a 24-hour fitness center, and a steam room. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a conference center, and massage/treatment rooms. Housekeeping is available on request.
Four Points by Sheraton Hotel & Serviced Apartments, Pune offers 217 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium digital channels and first-run movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
In addition to an outdoor pool, Four Points by Sheraton Hotel & Serviced Apartments, Pune provides a steam room and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 12271 square feet (1140 square meters) include a conference center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This luxury hotel also offers spa services, a library, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.

Four Points by Sheraton Hotel & Serviced Apartments, Pune has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 700 per person

Things to do

  • 24-hour gym
  • Fitness classes
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (12,271 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from October 11 2024 to February 10 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 700 per person
  • Airport shuttle fee: INR 600 per vehicle (one way)
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Nagar
Four Points Sheraton Nagar Hotel Pune Road
Four Points Sheraton Pune Nagar Road
Four Points Sheraton Hotel Serviced Apartments Pune
Four Points Sheraton Hotel Serviced Apartments
Four Points Sheraton Serviced Pune
Four Points by Sheraton Hotel & Serviced Apartments, Pune Pune
Four Points by Sheraton Hotel & Serviced Apartments, Pune Hotel

Four Points by Sheraton Hotel & Serviced Apartments, Pune Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 92 out of 197 reviews" "
Rating 8 - Good. 64 out of 197 reviews" "
Rating 6 - Okay. 19 out of 197 reviews" "
Rating 4 - Poor. 7 out of 197 reviews" "
Rating 2 - Terrible. 15 out of 197 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

SUMANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Manoj

Stayed 1 night in Jul 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfortable stay
I stayed at Four Points by Sheraton for one night, accommodation and facilities were excellent. Located within walking distance of shopping mall. Reception staff were helpful. I really liked the restaurant, which had wide choice of food selection for breakfast and dinner. I was extremely impressed with restaurant staff who provided really good service. I will certainly use this hotel again.
Stayed 1 night in Mar 2024

6/10 Okay

Harshavardhan

Stayed 1 night in Dec 2023

10/10 Excellent

Savitha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean rooms.
Stayed 2 nights in Dec 2023

8/10 Good

MRS POONAM

Stayed 3 nights in Oct 2023

10/10 Excellent

Aashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay here! Would defo want to come back again
Stayed 2 nights in Nov 2023

2/10 Terrible

Ashish

Stayed 1 night in Oct 2023

2/10 Terrible

Shiv

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Hiroki

Disliked: Staff & service, property conditions & facilities
Some of the staff are unfriendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ravindran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Avdhut

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food quality paid food was excellent but not rate inclusive breakfast
Stayed 3 nights in Mar 2023

2/10 Terrible

Sagar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Falling apart fast
Stayed in this hotel many times before. It used to be good place but not anymore. Cleanliness and comfort was good. Service and elevator was worst. For elevators, only one was working but without down call button. So you have to ride with people going up even though you’re going down. Service was really terrible. Same issues were repeated many times during 3 nights stay. Plates & silverware provided were inadequate or missing during in-room dining and had to request repeatedly with more than 30 min response time. Manager seemed not concerned. Simple request like keeping freezer pack in freezer instead of refrigerator wasn’t fulfilled, in short staff is illiterate and untrained. In other unacceptable things - Shower gel bottle was refilled with water and so on..
Stayed 3 nights in Nov 2022

10/10 Excellent

Yoav, Parkland

Stayed 1 night in Nov 2022

10/10 Excellent

Nitin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfotable
Stayed 2 nights in Oct 2022

10/10 Excellent

Nitin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay
Stayed 1 night in Oct 2022

10/10 Excellent

MOHAMMED RAFI

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Karan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained. The airport is close by.
Stayed 1 night in Feb 2022

4/10 Poor

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Pragati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

2/10 Terrible

Abishant

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com review is not correct reflection
It was worst experience of life time, my parents are senior citizens and diabetic. I did booked this hotel expecting prompt service. The service was worst wrt to any 2 star category. Room service was pathetic and they never responded and if responded the order never came ot came very very late..
Stayed 2 nights in Dec 2021

4/10 Poor

Abishant

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel to stay specially senior citizens
Room condition was worst ever my hotel experience, AC never worked in my room for my 2 nights stay. In very first few hours I had to make several calls to get my room livable, few examples - hot water kettle not working and they changed it twice to finally get it work, AC never worked despite multiple maintenance call. I maintenance guy was explaining hotel to be centralized AC so Guests cannot control the temperature. I had 2 rooms booked for 2 night, we order tea as room service.. In one room it came after more than an hour and in second room no one showed up ever. I am surprised to see the ratings on hotel.com and loosing my trust as I am frequent user of hotels.com. While check I made sure I convey my concerns to front desk and they took my number to call me back to get feedbacks and I am not surprised the call never came to me. I am really doubting 5 star category of this hotel.
Stayed 2 nights in Dec 2021

6/10 Okay

Supal

Stayed 1 night in Nov 2021

2/10 Terrible

Jai

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will avoid in future
Stayed 3 nights in Oct 2021