This smoke-free hotel features a 24-hour front desk, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, a porter/bellhop, a front-desk safe, and multilingual staff assistance are onsite.
Phoenix Hotel offers 31 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Cable television is provided. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Phoenix Hotel features multilingual staff, a garden, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers express check-out, a front-desk safe, and a porter. Complimentary self parking is available on site.
Phoenix Hotel is a smoke-free property.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: INR 500 for adults and INR 500 for children
Things to do
Playground
Family friendly
In-room refrigerator
Playground
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Banquet hall
Built in 2008
Smoke-free property
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
29-inch TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Policies
Check-in
Check-in time starts at noon
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1120 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately INR 500 for adults and INR 500 for children
Rollaway bed fee: INR 1120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that PAN cards are not accepted as identification at this property.
Only hotel guests are allowed access to guestrooms and outsiders are strictly prohibited.
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Phoenix Hotel Pune
Phoenix Pune
Phoenix Hotel Pune
Phoenix Hotel Hotel
Phoenix Hotel Hotel Pune
Phoenix Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice hotel and nice service...If you like to see natural area surrounding hotel with nice landscape, you will love this hotel.The hotel website at orbitz says breakfast included but when check out it charged seperately at time of check out was surprise.
This is the worst hotel that I have ever been to based on their strict policy. Will never recommend this hotel. It's one of the worst experience where you feel hopeless. Arrogant behavior of the management.
Verified traveler
Stayed 1 night in Nov 2018
6/10 Okay
Vijaya
Dec 3, 2016
Disliked: Cleanliness
Below average hotel
Wifi is horrible and there is a 500mb limit for a day and you have to ask for wifi password everyday as it expires in 24hrs. Very unsatisfied with wifi. Room cleaning is horrible. You have to push them to do room cleaning.
Rude staff. Hotel attempts to charge for everything, especially bookings already paid for (such as those made through Hotels.com). Nothing (good) makes this property stand out.
Was hopeless in nutshell. Dirty and full with mosquitoes. The wash room experience is the worst possible. The staff is courteous and it is pity that the hotel has lot of scope for improvements and yet looks like it is abandoned.
The room was untidy and smelly. Staff was disrespectful and distant.
Ed
6/10 Okay
Richard, India
Jul 2, 2013
Liked: Staff & service
Disliked: Room comfort
Not bad for the price
Having looked at the website I thought I had discovered an excellent deal. As it turned out the price reflected the hotel quite well. Parts of the hotel were in great condition but other parts - loose sockets, old appliances, dust, bad beds - let it down. I stayed two nights and the room wasn't turned over which surprised me. Having said all that the breakfast was very good and the staff were very helpful.
I was very impressed by this hotel given the price. It's in a decent location close to the airport and some shopping malls. With a 1 km walk you can get to some really good restaurants. The hotel doesn't have a bar, but Hard Rock Cafe and Stone Water Grill are closeby. The breakfast is good, rooms are clean and staff are very friendly. Would definitely stay again - as I was visiting on business. There is a shuttle to and from the airpot which was expensive, make alternative arrangements if you can.