A restaurant, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Casa Hain offers 14 accommodations with hair dryers and complimentary toiletries. This Punta Arenas hotel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities.
Casa Hain is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Casa Hain has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference space
Meeting rooms
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Shared kitchen access
More
Desk
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets stay free
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Early check-in fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Property is also known as
Casa Hain Hotel Punta Arenas
Casa Hain Hotel
Casa Hain Punta Arenas
Casa Hain Hotel
Casa Hain Punta Arenas
Casa Hain Hotel Punta Arenas
Casa Hain Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
i thought it was neat their windows had posters of the sites posted outside lol!!! otherwise you'd be looking at a wall, so i thought it was a nice touch
Our room was very smelly, room 12. Like urine. Bed was ok. Bathroom ok. The window blind was broken. Floor boards were unfinished wood and I have a feeling this was the origin of the smell. I could not recommend this establishment as is but I thought it had great potential. Had a certain charm and warmth but it just didn’t seem clean, in general. Could be nice with new floors (non porous) and new paint. The staff were nice enough. We only stayed one night.
Verified traveler
Stayed 1 night in Feb 2019
2/10 Terrible
alan, Beaverton, Oregon
Traveled with family
Dec 31, 2018
Disliked: Staff & service
We arrived and the only front desk staff was out busy taking other guests to their lodging, the place has apparently overbooked not only us but others as well. When she returns (25 mins later), she told us we don't have a reservation. She looked stressed and was not being helpful even when we show her our reservation on expedia (it was around 9 pm and we are a couple with 2 young kids and luggages - 7 and 9 years old). Only after another guess who spoke Spanish intervene, she then reluctantly agreed to take us to a "comparable" lodging down the street but it was not comparable at all. The other lodging was older, the room was really design for 1 double bed and it didn't have a lodging/hangout place like casa cain (bathroom was small and smelled). We didn't argue any more because we didn't want to scramble for a room in the middle of the night (raining with 2 kids). But Casa Hain did not work hard at taking care of their guests -
alan
Stayed 1 night in Dec 2018
8/10 Good
Verified traveler
Dec 28, 2018
Liked: Cleanliness, staff & service
Very helpful service and very nice, high quality beds.