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Hotel Ilaia

3.0 star property

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Photo gallery for Hotel Ilaia

Living area
Superior Double or Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily full breakfast
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
  • Cerro la Cruz Viewpoint
    ‪7 min walk‬
  • Palacio Sara Braun
    ‪10 min walk‬
  • Santuario Maria Auxiliadora
    ‪10 min walk‬
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 127 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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The price is $112
per night
$112 total
includes taxes & fees
Mar 6 - Mar 7
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About this property

Hotel Ilaia

3-star Punta Arenas hotel with free breakfast
Dry cleaning, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Ilaia offers 8 accommodations with hair dryers and blackout drapes/curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hotel Ilaia is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 66 reviews
Rating 8 - Good. 6 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel with amazing service.
Downright one of the best stays we have had anywhere traveling. Hotel has a ton of character, cozy and service that is outstanding. The viewpoint on the top floor where you can sip your wine or coffee while enjoying the views of the city or sea is extraordinary. The service is amazing and they went out of the way to always ensure that we had something to eat if we were leaving before the breakfast timing. Hector & Rodrigo even helped us track down a phone we had misplaced while taking a Uber and Josefina ensured we were taken care of post check-in. Hard to match that selfless service with warmth.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fallon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I’ve ever had! The customer service is unmatched. The highlight was the hotel staff who were so friendly and accommodating. They made sure we had everything we need both in the hotel and tips for exploring the area. We booked the triple family room and it was very spacious and clean. The overall vibe of the hotel was peaceful and comfy. We unfortunately weren’t able to try the breakfast because of very early tours each day, but the hotel staff made us snack bags to take with us each early morning. Would highly recommend anyone visiting the area stay here.
Stayed 3 nights in Nov 2024

10/10 Excellent

tina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Paul, Ipswich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Breakfast was delicious
Stayed 1 night in Mar 2024

10/10 Excellent

Talia

Stayed 5 nights in Mar 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Stayed 1 night in Mar 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were terrific! Room was very tight but otherwise good.
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Royersford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, helpful and sincere.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Royersford

Stayed 2 nights in Mar 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent two nights at Hotel Ilaia en route to Antarctica and it was delightful! We loved everything about our stay, the warm hospitality, the decorative crafts, the tasty and healthy breakfast options, the quirky design, sky lounge, the view from our room, the excellent service, the music and overall peaceful and calm vibe. Wonderful and unique hotel. Highly recommended.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

shin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffers are very kind and professional .room was clean and quiet and warm.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Quaint interior and feeling very Scandinavian in it's decor. Cozy common areas. Beautiful view from rooftop lounge. Personal touch to breakfast. Overall wonderful small hotel. Would highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location - great staff
Stayed 1 night in Jan 2024

10/10 Excellent

Snehal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Made calls to find laundry facilities, made last minute dinner reservations. Made our stay very pleasant. Definitely recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Andria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is a fabulous place to relax and to base yourself in Punta Arenas. The room was even more lovely than the photos, was spotlessly clean and well appointed, and the bed was very comfortable. The common areas, including rooftop terrace/nook, were charming and inviting places to regroup after a day of adventuring in the area. The staff were extremely kind, helpful, and proactive in anticipating our needs (for example, immediately offering an early breakfast before our penguin excursion). They offer some wonderful extra touches like complementary coffee/tea, and complementary wine on the terrace. The hotel is a short walk to restaurants and to the main area of town. We would highly recommend it!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 1 night in Dec 2023