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Hotel Ilaia

3.0 star property

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Photo gallery for Hotel Ilaia

Living area
Superior Double or Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Interior
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • All inclusive
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
$180
Nov 1 - Nov 2

Explore the area

View in a map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
  • Place, Palacio Sara Braun
    ‪11 min walk‬
  • Place, Punta Arenas Cemetery
    ‪13 min walk‬
  • Place, Port of Punta Arenas
    ‪16 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 127 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

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About this property

Hotel Ilaia

3-star Punta Arenas hotel with free breakfast
Dry cleaning, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Ilaia offers 8 accommodations with hair dryers and blackout drapes/curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
Some rates at Hotel Ilaia are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Ilaia is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 11:00 AM.

All inclusive details

All-inclusive room rates at Hotel Ilaia are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Reviews

Hotel Ilaia Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 71 reviews
Rating 8 - Good. 7 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

Reviews

10/10 Excellent

Nadiya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool little hotel

Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Stayed 1 night in Mar 2025

10/10 Excellent

Parul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Stayed 1 night in Jan 2025

6/10 Okay

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Sibylla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Stayed 1 night in Jan 2025

10/10 Excellent

Mahesh

Stayed 2 nights in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr. Bob

Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Stayed 1 night in Jan 2025

10/10 Excellent

Paulo Eduardo

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Stayed 1 night in Jan 2025

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and large clean rooms.

The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Punta Arenas

Excellent service and value.wouod highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kris, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room and great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ratna

Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and so calm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Stayed 1 night in Dec 2024