See all properties

Kau Rio Serrano

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kau Rio Serrano

Living area
Living area
Front of property - evening/night
Superior Triple Room | In-room safe, free WiFi
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Villa Serrano Lote 10 s/n, Torres del Paine, Última Esperanza, 6170000
  • Serrano River
    1 min walk
  • Torres del Paine National Park
    7 min drive
  • Cuernos del Paine Lookout
    13 min drive

Room options

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi

Superior Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, free WiFi

Superior Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, free WiFi

Standard Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

Rio Serrano Hotel + Spa

Pool
Breakfast included
Spa
Parking included
4.4 out of 5, Excellent, (369)
The price is $652
per night
$652 total
includes taxes & fees
Dec 11 - Dec 12
Rio Serrano Hotel + Spa

About this property

Kau Rio Serrano

3-star Torres del Paine lodge with free breakfast
This lodge features free breakfast, free self parking, and free WiFi in public areas.
Kau Rio Serrano offers 9 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kau Rio Serrano Lodge
Kau Rio Serrano Torres del Paine
Kau Rio Serrano Lodge Torres del Paine

Kau Rio Serrano Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Warning!
We arrived here after receiving multiple confirmations and paying $3k USD but the entire place was closed for the season. I would never recommend this place as they put us in a very dangerous situation. They did absolutely nothing to help us find another accommodation during the middle of the off season and night. They royally messed up, and we couldn’t even reach them to figure out what was going on. Their neighbor is wonderful and very accommodating- Konkashken Lodge. We went to Lago Grey last minute who was able to take us in, and it was a blessing in disguise. Lago Grey is perfect- great food, stellar views and location, and awesome experiences, not to mention half the cost!
Stayed 4 nights in May 2024

10/10 Excellent

Heather

Stayed 5 nights in Dec 2023

10/10 Excellent

Yong, Burlingame

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for housing us at your property and helping us to arrange transportation.
Stayed 1 night in Dec 2023

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023