AC Hotel by Marriott Punta Cana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Punta Cana

Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Deluxe Room, 2 Queen Beds, Pool View | Pool | Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service

Explore the area

Map
Avenida Barcelo Km 9, Bavaro Boulevard Center, Punta Cana, 23301
  • San Juan Shopping Center
    3 min walk
  • Downtown Punta Cana
    6 min walk
  • Coco Bongo Punta Cana
    15 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    16 min drive

Room options

Room, 1 King Bed with Sofa bed, Terrace, Poolside (Terrace)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Pool View

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Garden View

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Pool View

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

AC Hotel by Marriott Punta Cana

4-star Punta Cana hotel walkable to San Juan Shopping Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space, and a children's pool. Housekeeping is available on request.
AC Hotel by Marriott Punta Cana offers 129 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, AC Hotel by Marriott Punta Cana provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to 2 meeting rooms and coworking spaces. Event facilities measuring 7 square feet (1 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

AC Hotel by Marriott Punta Cana is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
AC Kitchen - This restaurant serves breakfast, dinner, and light fare.
AC Lounge - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; DOP 1,100 for adults and DOP 550 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 7 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 2845 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately DOP 1100 for adults and DOP 550 for children
  • Pet fee: DOP 2845 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ac By Marriott Punta Cana
AC Hotel by Marriott Punta Cana Hotel
AC Hotel by Marriott Punta Cana Punta Cana
AC Hotel by Marriott Punta Cana Hotel Punta Cana

AC Hotel by Marriott Punta Cana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 384 reviews" "
Rating 8 - Good. 63 out of 384 reviews" "
Rating 6 - Okay. 18 out of 384 reviews" "
Rating 4 - Poor. 13 out of 384 reviews" "
Rating 2 - Terrible. 20 out of 384 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location with a decent choice of restaurants, also a supermarket nearby
Stayed 3 nights in Aug 2024

10/10 Excellent

seungjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. The hotel and staff were terrific. I will definitely stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Phionna-Cayola

Liked: Cleanliness, staff & service, amenities
Pablo was the greatest, understanding and so welcoming !
Stayed 1 night in Aug 2024

6/10 Okay

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel should be renamed to the “AC-less Hotel” because the air conditioning is non-existent. Seriously, I’ve had cooler air hit me walking passed a stranger on the street on a 100 degree day. When we let the desk know, they sent a guy up with an infrared thermometer which he aimed inside the air duct. Of course it’s going to be cool INSIDE of an aluminum air duct! We asked cleaning staff and they said every room is like that. We even heard a neighboring guest get into a yelling match with an employee about it and demand to be moved to a room on the lower level. The lobby is the same way, VERY warm! Other than that, it was decent but we didn’t spend much time there nor use any amenities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Good property.
Stayed 1 night in Aug 2024

2/10 Terrible

Harold L.

Stayed 2 nights in Jul 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammed, Forked River

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good food
Stayed 1 night in Jul 2024

8/10 Good

Sin Man

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easy to walk to local shopping mall. Air conditioning is not very stable .
Stayed 1 night in Jul 2024

2/10 Terrible

Arianny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Gina

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No reserve por hotels en este hotel .
Hice una reserva para 3 habitaciones , incluí desayuno en las 3, cuando uno paga por el desayuno , Hotels indica que es para 2 personas . Hice la reserva con mucha anticipación y al principio solo íbamos 4 adultos . Acorde al pago de mi reserva podía alojar 6 personas con su desayuno incluido . Era un viaje de trabajo y al final se agregó una persona más , o sea 5 personas en total . Quise informar que venía la persona a adicional , y yo explicando me hicieron bajar a recepción , luego de un viaje de 5 horas , para decirme que tenía que pagar extra , lo cual me parecía absurdo , no por el monto a cobrarme , porque debía pagar por extra desayuno , si ya había pagado para 6 personas y solo éramos 5 personas , solo porque en el momento de la reserva no coloqué el máximo de ocupación por habitación . Si fuera un hotel que se paga por persona lo entiendo , pero el pague por habitación y podía alojar 2 personas y pague desayuno para 2 x hab. Entiendo que hay situaciones , pero no deben hacerme sentir que cómo cliente valgo menos porque hice mi reserva por aquí , en vez de entender y tratarme mejor y no decirme que había que pagar y que pusiera la queja a Hotels . Así no se tratan los clientes . Hasta me dijeron que le desmontara que la tarifa de desayuno era para dos , entonces hice una reserva nueva y les demostré esto . Me anularon el pago extra pero ya estaba enojada , incómoda , molesta , era un evento de trabajo y quería descansar y relajarme antes de asistir al evento .
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The are
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool staff, especially Kyuston, we’re phenomenal. They alone left me wanting to come back to this hotel as soon as possible.
Stayed 1 night in May 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Stayed 4 nights in Jun 2024

10/10 Excellent

Masoud

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff would do anything you ask for. Very friendly, helpful, and polite. Excellent Excellent Excellent
Stayed 4 nights in Jun 2024

10/10 Excellent

Akram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the people who served breakfast, Very nice receptionist Nice people all around ,polite ,helpful and sweet,thanks for your hospitality
Stayed 4 nights in Jun 2024

6/10 Okay

Lakissha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We were actually stuck in Punta Cana for two days. The first room was great! a perfect! The second room because we had to check back in due to flight was hot as heck.. I didn’t get any sleep. The AC kept cutting off.. The hallway was warm so I know it could not have just been our room
Stayed 1 night in Jun 2024

10/10 Excellent

Richard Lee, Bradenton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you can order drinks at the pool, and breakfast was really good.
Stayed 5 nights in Jun 2024

10/10 Excellent

Zakiyah

Stayed 4 nights in Jun 2024

6/10 Okay

Yenis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Isioma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a wonderful location. Had the best time here. Beautiful ambience, close shopping areas, clean rooms and wonderful customer service.
Stayed 5 nights in Apr 2024

10/10 Excellent

Michelle di

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in May 2024

10/10 Excellent

Natalie T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, walking distance to supermarkets, restaurants, stores, banks, etc. The staff is lovely, super friendly and helpful. One of the biggest assets they have, in my opinion, is that their pool is open 24/7, that was a plus for my family and I. The pool is also the most perfect depth, temperature and size. The highlight of our stay was our waiter Kiuston and his crew, him and his team really made us feel like family. We looked forward to spending time by the pool because of them. I hope to be back soon.
Stayed 5 nights in May 2024