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Bakour Punta Cana Suites

5.0 star property

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Photo gallery for Bakour Punta Cana Suites

2 outdoor pools
Property grounds
Terrace/patio
Hypo-allergenic bedding, free minibar, in-room safe, desk
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Gym
  • Room service

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, 23000
  • Downtown Punta Cana
    ‪5 min drive‬
  • Cabeza de Toro Beach
    ‪6 min drive‬
  • Bavaro Beach
    ‪16 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite Familiar (2 adultos)

Living area

Suite Familiar (2 adultos)

  • Sleeps 2
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Deluxe Familiar (2 adultos)

Living area

Suite Deluxe Familiar (2 adultos)

  • Sleeps 2
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 adultos)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite (3 adultos)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite (Uso Individual)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite (Uso Individual)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite (2 adultos 1 niño)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Suite (2 adultos 1 niño)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite (3 adultos)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Suite (3 adultos)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Deluxe Familiar (4 adultos 1 niño)

Living area

Suite Deluxe Familiar (4 adultos 1 niño)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite (Uso Individual)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Suite (Uso Individual)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite Familiar (3 adultos 2 niños)

Living area

Suite Familiar (3 adultos 2 niños)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (2 adultos 1 niño)

Living area

Suite Familiar (2 adultos 1 niño)

  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe Familiar (2 adultos 3 niños)

Living area

Suite Deluxe Familiar (2 adultos 3 niños)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (3 adultos 1 niño)

Living area

Suite Familiar (3 adultos 1 niño)

  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe Familiar (3 adultos 2 niños)

Living area

Suite Deluxe Familiar (3 adultos 2 niños)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (3 adultos)

Living area

Suite Familiar (3 adultos)

  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (2 adultos 2 niños)

Living area

Suite Familiar (2 adultos 2 niños)

  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (4 adultos 1 niño)

Living area

Suite Familiar (4 adultos 1 niño)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe Familiar (3 adultos 1 niño)

Living area

Suite Deluxe Familiar (3 adultos 1 niño)

  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (2 adultos 1 niño)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite (2 adultos 1 niño)

  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Deluxe Familiar (4 adultos)

Living area

Suite Deluxe Familiar (4 adultos)

  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (4 adultos)

Living area

Suite Familiar (4 adultos)

  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe Familiar (5 adultos)

Living area

Suite Deluxe Familiar (5 adultos)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (2 adultos 3 niños)

Living area

Suite Familiar (2 adultos 3 niños)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Familiar (5 adultos)

Living area

Suite Familiar (5 adultos)

  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe Familiar (2 adultos 2 niños)

Living area

Suite Deluxe Familiar (2 adultos 2 niños)

  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe Familiar (2 adultos 1 niño)

Living area

Suite Deluxe Familiar (2 adultos 1 niño)

  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

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About this property

Bakour Punta Cana Suites

5-star Punta Cana hotel close to Cabeza de Toro Beach
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and 24-hour room service.
Bakour Punta Cana Suites offers 73 air-conditioned accommodations with free minibar items and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers, bathrobes, slippers, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
Some rates at Bakour Punta Cana Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Bakour Punta Cana Suites features 2 outdoor swimming pools and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This luxury hotel also offers concierge services, laundry facilities, and 24-hour room service.

Bakour Punta Cana Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bakour Punta Cana Suites has a restaurant on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Bakour Punta Cana Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between midnight and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Late check-in fee: USD 50 for check-in between midnight and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Bakour Punta Cana Suites Hotel
Bakour Punta Cana Suites Punta Cana
Bakour Punta Cana Suites Hotel Punta Cana

Bakour Punta Cana Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 5 out of 25 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aareanna T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time out of the country and staying here made my birthday great. They are so welcoming and and had great hospitality. I know the resort was new but I’m glad I have it a chance. It was everything I imagined it to be.
Stayed 3 nights in Apr 2025

6/10 Okay

Maria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
my overall experience was terrible i ended up choosing this hotel after my flight was canceled it was the worst expeMy overall experience was awful. I chose this hotel due to my flight cancellation, and it turned out to be the worst experience I’ve had. The only positive aspect was the customer service from the staff. I would not recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

Benedict

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this resort, had a great time. Staff are all friendly and helpful. Room had an issue with the shower draining. For only having 1 buffet, the food was great! They change up the menu every night so we had something different every time we ate which was very nice. The private beach is amazing, pool is very clean. Only thing we had issues with was the gym, equipment can use upgrading.
Stayed 6 nights in Apr 2025

2/10 Terrible

Shenika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 star resort, no entertainment and be prepared to eat only at the small buffet
Stayed 7 nights in Feb 2025

6/10 Okay

Fidel

Liked: Cleanliness
Poor repair bathroom shower did not work even after sham repairs and the repair guy never came back for 3 days until I checked out, never offered another room
Stayed 4 nights in Apr 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place in punta cana.

One of the best places in punta cana. The service was great the staff was great the food was great e everything was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Bakour Punta Cana Suites was absolutely amazing—above and beyond what I expected! From the moment I arrived, the staff made me feel like family. Their warmth and attentiveness created such a welcoming atmosphere that truly enhanced the experience. The food was fantastic, with a great variety of delicious options that never disappointed. Whether it was breakfast, lunch, or dinner, everything was fresh and full of flavor. The resort itself was stunning, with beautiful, well-maintained grounds and top-notch amenities. The rooms were spacious, clean, and comfortable, making it easy to relax and enjoy the tropical paradise. If you’re looking for a place that delivers incredible service, great food, and an unforgettable experience, Bakour Punta Cana Suites is the perfect choice. I can’t wait to come back!
Stayed 5 nights in Mar 2025

2/10 Terrible

Laurin

Liked: Staff & service
Disliked: Property conditions & facilities
nothing like the pictures. there’s ongoing constructions which is really loud during the day and you only have access to the buffet. there is no 24/7 room service they lied
Stayed 5 nights in Feb 2025

10/10 Excellent

Daylin Santos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythins was perfect
Stayed 5 nights in Feb 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff and property was nice itself except being that the property is new, not alot of amenities were not working. I stood for four nights, it was suppose to be a suite with a jacuzzi and a balcony. Unfortunately we got to the room and did not receive the room we booked. We spoke with the front desk and a few hours later got our suite with our balcony and jacuzzi. The manager did let us know that this room has some complications to it, as in our shower drain did not work so our whole bathroom was flooded.. Also our jacuzzi did not fill up for our first two nights and also had to let us shower in another room so it was a huge inconvenience! Now I would say, the last two nights were better, our shower drain was working pretty good. Now as for the jacuzzi, it was freezing and once we turned on the jets it was very soapy and started to over fill so much that the water and foam was spilling off the balcony and we were slipping around to turn it off. Apparently we’re being refunded for just one night but no update has been communicated.
Stayed 4 nights in Feb 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

SARA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 7 day stay at Bakour. This was our 2nd visit to this resort but first under the new management of Bakour. The resort is so quiet and peaceful. Our stay was incredibly relaxing. The pool area is gorgeous. It offers plenty of chairs and some poolside cabanas. There is a bar at each end of the pool for drinks. The Oceanside bar has snacks and drinks. The waitress at that bar was fantastic. She is so friendly and attentive. The beach is fantastic and very clean. Plenty of beach chairs and cabanas on the beach. There are a few vendors on the beach. They are very respectful. We enjoyed dinner at the Japanese restaurant one night. It currently isn’t part of the AI plan but we’re told that will change soon. It was an incredibly affordable meal. We had 2 appetizers and 2 entrees for $40. The food there was delicious. Carlos is a super friendly and attentive server there and also bartender during the day. Thanks, Carlos! The buffet was kind of hit or miss. Honestly, this has been my experience at other resorts too. I don’t expect much from the buffets. They do have an omelette station in the mornings, fresh fruit, and great coffee. The staff are amazing! I wish I’d caught everyone’s names. Kayla, Roberto, maria, Jovany, Tomas, “Land Rover”, Carlos. Everyone is so attentive and kind. We will definitely be back.
Stayed 7 nights in Feb 2025

6/10 Okay

Ever

Traveled with family and small children, Traveled with family
Liked: Staff & service
Staff was great . Rooms were nice and clean. Buffet food was ok not a 5 star options. Biggest issue in the resort are the flies everywhere in the buffet area... not healthy at all.... and seem no one care about it . Food flying around the food not a 5 star rating . 1 star at best ..overall if your looking to relax and stay in the resort this is the place.
Stayed 6 nights in Feb 2025

10/10 Excellent

Piotr

Stayed 6 nights in Feb 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Really expensive rate for a poor quality hotel. Staff was really, really nice, but no si-do in the rooms, telephone lines are not connected either. Water cuts are no hot water episodes. Lot of had works during the day outside. Was not easy to chill by the pool when workers are site, working and yelling. Restaurant was good and restaurant’s staff was super nice.
Stayed 6 nights in Feb 2025

8/10 Good

Athena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

INTERESTING.....

The staff, facility and experience was wonderful. There was some issues with the room which took two days to fix but they were fixed. The hotel website boast of a disco, gym, night entertainment and daily activities. NONE OF WHICH ARE TRUE. Though the main building is beautiful and the staff can offer connections/ contacts for where to find entertainment, the hotel is currently under construction. Also, your sharing the space with local tenants who live or reserved a bnb. There are two restaurants on site. The Japanese one is NOT apart of the inclusive experience. The other serves B-L-D at specified times and closes at 10pm for the day. You can get food from a bar by the pool until 11pm. There are PLENTY of activities to do AT A COST. Overall, the Bakour was nice. Can't wait to see it once it's complete.
Stayed 4 nights in Feb 2025

2/10 Terrible

Sneza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel just opened the last few months, we could not find any reviews and took a chance since it was supposedly a 5 star. We went with an open mind. I would have been happy with the basics. There is only one restaurant that was part of the all inclusive and it was not very good. I would have been ok with it if everything else that happened, didn't happen. There is a Japanese restaurant on the resort but it is not included. The staff are rude and not trained in hospitality at all. The first night, there was music coming from somewhere in the neighborhood- so loud, unbelievable , until well into the night. We woke up in the morning and there was no running water, no flushing toilet, can not wash your hands. The manager was of zero help. We were only there for an extended weekend, and the manager told us that the water may be shut off in the hotel for the entire time. He was not offering anything, not a thing to compensate. We went back to our room, and the staff thought it would be funny to cancel our room cards. We had to find the maid to let us in, and we decided that we could not stay there another minute. We booked elsewhere, and called a taxi. It cost us a small fortune to book another place , but we felt that it was impossible to spend another minute in a hostile location, with no support and no sanitation.
Stayed 5 nights in Feb 2025

2/10 Terrible

Andrea

Disliked: Staff & service, property conditions & facilities
This property was not ready to open for recent closure and renovations. Most days no hot water, 1 day there was NO running water. Very limited food and NOT all inclusive as they advertise. Front desk staff very rude and unaccommodating to their lack of water, hot water, food, services. Very little Wi-Fi, only worked in select areas of the small resort. Rooms were clean but many features not working or broken. Food service staff was the only positive, they were at least friendly and tried to accommodate.
Stayed 5 nights in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please send full refund. No running water left after the first day
Stayed 5 nights in Feb 2025

10/10 Excellent

Jackeline, Trujillo Alto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para ser un hotel nuevo la comida esta muy buena, la habitacion grande, servicio buenos Lugar tranquilo
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia no Bakour

Adoramos ficar no Bakour, é tudo muito bonito e apresenta um ótimo custo beneficio. Existem alguns pontos que podem melhorar, como o Wifi que não é muito rápido, mas isso vai ser corrigido e não desmerece em nada o hotel que abriu tem cerca de 1 mês. Eu e minha esposa voltariamos com certeza.
Stayed 6 nights in Mar 2025

8/10 Good

Cemal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

geidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció un lugar muy bonito, cerca de la playa, la comida muy deliciosa, el personal súper atento!!! Definitivamente regresaré
Stayed 6 nights in Mar 2025

6/10 Okay

Marilyn Almodovar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Debe mejorar em cuanto animacion y si es todo incluido lo deben honrar
Stayed 5 nights in Feb 2025