2/10 Terrible
Nathan
Traveled with group
Dec 26, 2024
Disliked: Staff & service, amenities, property conditions & facilities
Alcohol being inclusive was the best part of this vacation. Next would be treat Coca-Cola related products were available. Stocking of the minibar was ok. They included 1 small bottle of rum for 3 people for 5 nights. Most other aspects of the trip were a bust.
The shower was the best part of the room. The beds were too firm. The jacuzzi tub was very small. (Only able to fit 1 person in it) the restaurants were very inconsistent. We frequented some of the restaurants more than once due to lack of options. The breakfast buffet for example on different days had different quality of fruits. The best foods were ones we could see them cook in front of us.
Many signs around the property are missing letters. We were approached multiple times on the beach by people who wanted to sell us things or services. The beach is nice and the sand is soft.
The staff is not gay friendly. We chose this resort because it is listed multiple times as an LGBT friendly location. I would NEVER recommend anyone who is LGBT to stay here. The staff was observed being friendly to other guests but when we asked for things like drinks they gave us short, dismissive responses. The resort also seemed annoyed we didn’t want to book any excursions with them. They consistently questioned why there were 3 men in 1 room.
The spa was rundown. Multiple showers in the hydrotherapy circuit were non-functional. The massage was average quality but expensive for the services given. (Even with our coupon)
Nathan
Stayed 5 nights in Dec 2024