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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Outdoor pool, sun loungers
Luxury Junior Suite Swim Out Diamond Club | Premium bedding, minibar, in-room safe, individually decorated
Exterior
7 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • All inclusive
  • Room service
$224
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪11 min drive‬
  • Macao Beach
    ‪14 min drive‬
  • Cana Bay Golf Club
    ‪23 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪43 min drive‬

Room options

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

9.4 out of 10
Exceptional
(16 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.8 out of 10
Good
(89 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay movies

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

  • 1302 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay movies

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

  • 1302 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club | Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

9.0 out of 10
Wonderful
(4 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Mansion

The Mansion | Living room | Flat-screen TV, iPod dock, pay movies

The Mansion

  • 1068 sq ft
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

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About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features an outdoor pool and a sauna. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Art Deco property also offers a nightclub, a fitness center, and spa services. Complimentary self parking and valet parking are available on site.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Elements - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pescari - This sushi bar serves dinner only. Open daily.
Hunter Steakhouse - This steakhouse specializes in Regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tandori - This theme restaurant serves dinner only. Open daily.
Vespa - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Niambe

Disliked: Cleanliness, property conditions & facilities
The property had black mold and gave us a hard time to exchange the room. There were bathroom appliances broken and no communication amongst staff after requesting supervisor services. The property employees were rude not knowing we speak Spanish and insulting us. Overall my experience was horrible.
Stayed 4 nights in May 2025

6/10 Okay

Frankie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A better buffet
Stayed 4 nights in May 2025

4/10 Poor

Crystal

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My sheets were dirty and had sand on them upon my initial check in. The room was musty and smelled like mildew. Staff sprayed air freshener to cover the awful smell. There was no liquor in the mini bar as stated. We were given a small bottle of rum upon our departure. Food was sub-par and we found ourselves eating off the resort or just eating snacks. Complaints were made but not addressed timely or at all. Staff was friendly.
Stayed 4 nights in May 2025

2/10 Terrible

Marisah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Samantha, Smithtown

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 5 star resort..a 3 is being generous. This resort is not aesthetically pleasing at all, needs several updates and repairs. The food is awful - every single restaurant. Out of all of the restaurants, only 2 were open each night we were there. I have never had such terrible food at a resort and they weren't the cleanest. The swim up suites and diamond club are a joke. There is zero point to having them. If you are over 40, you don't fit in.. the beach is dirty and full of seaweed where you can't even walk into the water - most resorts come by with the machines in the morning to clear the sand. they play music majority of the day without a dj and its elevator music till the afternoon - then its repetitive songs day in and day out - and random choices! goes from rap, to Spanish, to Adele?? the bars and restaurants would run out of things around 2-3pm. the employees will bother you and push to make sales while you are relaxing - there are people walking to sell on the beach (its not private like it says) - overall I would NEVER recommend this resort or stay at another Royalton. I ignored many negative reviews thinking it can be that bad - this was by far the worst all inclusive hotel I have ever stayed at.
Stayed 5 nights in May 2025

4/10 Poor

Sally

Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Stayed 3 nights in May 2025

10/10 Excellent

Mekhi

Stayed 4 nights in May 2025

2/10 Terrible

Ashlee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in process was horrible and the ended up charging me an additional $282 because I forgot to add my friend to the reservation which I could have simply changed in the hotels.com app. Then they ended up putting us in a king bed room which within the app I requested double beds. We then got the room changed to a double room and the mini bar was half drank not fully stocked, there were no towels or wash clothes and the room was dirty. The following day (Tuesday) which was our last day they changed our room again due to our complaints. The food was subpar at best. We ate at the swim up bar and some of our food came out with hair in it. The day of checkout they tried to charge me an additional “$6” as it was not charged on my initial check in. Overall the stay was horrible there and I would not recommend it to any of my friends or family.
Stayed 2 nights in May 2025

2/10 Terrible

Elyse

Traveled with group
Disliked: Property conditions & facilities
**Absolutely Horrible Experience – Avoid at All Costs!** My recent stay at the Royalton Chic in the Dominican Republic ended in a complete nightmare. When I tried to check out, the front desk staff accused me of booking an excursion under my room number – an excursion I *never* booked. They insisted I pay for it and refused to let me check out until it was resolved. I spent **45 stressful minutes** trying to explain this wasn’t my charge. No one believed me. Finally, by complete luck, the *actual guest* who used my room number for the excursion happened to walk by as she was leaving to go home. Only then did they acknowledge their mistake — **a mistake that could’ve caused me to miss my flight**. Their response after all this? Just a weak “sorry.” This is completely unacceptable. If she hadn’t shown up, I would’ve been held at the hotel over *their own error*. I’ve never experienced such incompetence or lack of accountability. I do **not** recommend this hotel to anyone. They do not care about their guests or their time. Be warned. ---
Stayed 2 nights in May 2025

4/10 Poor

Fredrick Lamont, Prosper

Traveled with partner
Disliked: Cleanliness, staff & service
The staff did not greet you, there was no elevator to get to our room and I had a injury, the ac did not work property, there was no welcome cocktail or cool towel to wipe our hands off from traveling, the linens and towels were dirty and we told our concierge who didn’t do anything, their were bugs crawling on the walls and baseboards, and the toilet closet was tiny. We left the second day and reserved another hotel, Secrets up the way.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so amazingly friendly and the overall experience is one not to miss out on !
Stayed 4 nights in May 2025

4/10 Poor

Harry

Traveled with group

Won't stay again.

Food was not good. I read reviews about the food and decided to try myself and was very disappointed. Liquor was not top quality.Some of the staff was friendly and some not so friendly. Resort was clean. But would not stay again...
Stayed 3 nights in May 2025

10/10 Excellent

Floryce

Traveled with partner
Liked: Amenities
I was expecting more of a party vibe, but it was more chill and relaxed. For my husband and I, we didn't mind because we needed the rest. Resort is beautiful and staff were wonderful! So if you are the type who wants endless partying, not the resort for you or just do some clubbing outside resort. Royalton Chic is for beauty, pampering and a little turn up.
Stayed 6 nights in May 2025

2/10 Terrible

Tarsha

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
My experience at this hotel was extremely disappointing. I initially worked with planner Estefania for my 30th reunion, paid a deposit, and received a quote. After she was fired, no one could find my original quote, and I had to get re-quoted, which was double the initial price. It took numerous calls and emails to finally get the price lowered. The reservation included two cabanas for a foam party, but upon arrival, I was told the foam party was canceled without proper communication. Despite staff and the DJ claiming it was rescheduled, they continued selling cabanas advertising the foam party—even on the day of my event. We even purchased three more cabanas and daybeds, only to be told there was no foam party. Manager Edger said foam parties “don’t happen every week,” yet they kept advertising it daily. Jennifer, the new planner, ignored my concerns, and Edger never returned after promising to investigate. The organization was chaotic, staff was dismissive, and I felt mistreated. The food was poor. I would not recommend this place. Oh yea.. even when it was time to leave they said I did not pay for the cabanas with the planner. They had to investigate to find that I did. In the end the staff have no clue what’s going on in that hotel. They are trained to hustle and that’s it!
Stayed 4 nights in May 2025

10/10 Excellent

Suma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff! There was trouble with room bookings for a few guests during my stay but they were accommodating and the resort is sooo relaxing !
Stayed 5 nights in May 2025

6/10 Okay

Jayeer

Stayed 4 nights in May 2025

8/10 Good

Nelida

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ten

The hotel was beautiful however the rooms had to be updated. The whole and I mean everyone who worked at the hotel were extremely helpful and extremely nice.
Stayed 3 nights in May 2025

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this resort. I would recommend it to everyone
Stayed 3 nights in May 2025

8/10 Good

Jeisan

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marneshia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and helpful
Stayed 3 nights in May 2025

4/10 Poor

Rickey

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would like to start by saying if I had to choose this place again I likely wouldn’t I was there for 3nights and 4days in heat they switched my room to only place us in another hot room and the ceiling fan didn’t work
Stayed 3 nights in May 2025

10/10 Excellent

ELIESER, HALLANDALE BEACH

Liked: Amenities
Excellent service
Stayed 2 nights in May 2025

8/10 Good

Junior Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great anniversary trip!
Stayed 6 nights in Apr 2025