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Hyatt Vivid Punta Cana, Adults Only

4.0 star property

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Photo gallery for Hyatt Vivid Punta Cana, Adults Only

Aerial view
Pool
Honeymoon Suite, 1 King Bed, Ocean View (Club) | Minibar, in-room safe, blackout drapes, iron/ironing board
Lobby sitting area
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
Cabeza de Toro, KM 7.2, Punta Cana, La Altagracia, 23000
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪15 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Living area | LCD TV, DVD player

Presidential Suite

  • 1326 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Tropical View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Tropical View)

  • 442 sq ft
  • Sleeps 4
  • 2 Double Beds

Vantage Club Presidential Suite Ocean View

  • Sleeps 5
  • 1 King Bed

Vantage Club Suite Ocean View Swim Out King

  • Sleeps 2
  • 1 King Bed

Vantage Club Suite Pool View Swim Out King

  • Sleeps 2
  • 1 King Bed

Vantage Club Suite Garden View Swim Out King

  • Sleeps 2
  • 1 King Bed

Vantage Club Garden View Swim Out Double

  • Sleeps 3
  • 2 Double Beds

Vantage Club Garden View Swim Out King

  • Sleeps 2
  • 1 King Bed

Vantage Club Ocean View Double

  • Sleeps 3
  • 2 Double Beds

Vantage Club Ocean View King

  • Sleeps 2
  • 1 King Bed

Vantage Club Pool View Double

  • Sleeps 3
  • 2 Double Beds

Vantage Club Pool View King

  • Sleeps 2
  • 1 King Bed

Vantage Club Suite Ocean View Double

  • Sleeps 3
  • 2 Double Beds

Vantage Club Suite Ocean View King

  • Sleeps 2
  • 1 King Bed

Vantage Club Suite Pool View King

  • Sleeps 2
  • 1 King Bed

Vantage Club Suite Garden View King

  • Sleeps 2
  • 1 King Bed

Vantage Club Ocean View Swim Out Double

  • Sleeps 3
  • 2 Double Beds

King Room

  • Sleeps 2
  • 1 King Bed

Vantage Club Garden View Double

  • Sleeps 3
  • 2 Double Beds

Vantage Club Garden View King

  • Sleeps 2
  • 1 King Bed

Deluxe Pool View Double

  • Sleeps 3
  • 2 Double Beds

Deluxe Pool View King

  • Sleeps 2
  • 1 King Bed

Deluxe Garden View Double

  • Sleeps 3
  • 2 Double Beds

Deluxe Garden View King

  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 3
  • 2 Double Beds

Similar properties

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

Zel Punta Cana – All inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (141)
The price is $472
per night
includes taxes & fees
May 23 - May 24
Zel Punta Cana – All inclusive

About this property

Hyatt Vivid Punta Cana, Adults Only

4-star Punta Cana resort close to Bavaro Beach
At Jewel Palm Beach, hit the beach, dine onsite at Coral Market Buffet, or enjoy a drink at one of the resort's 9 bars/lounges.
Jewel Palm Beach offers 500 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the resort include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Jewel Palm Beach is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, Jewel Palm Beach provides a sauna and a fitness center. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 9 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

6 meeting rooms are available. This all-inclusive resort also offers spa services, a complimentary children's club, and a garden. Onsite uncovered self parking and valet parking are complimentary.

Jewel Palm Beach has designated areas for smoking.

Coral Market Buffet - Onsite buffet restaurant.
The Jade - Onsite restaurant. Open daily.
Arbol + Agave - Onsite restaurant. Open daily.
Moonstone By Sofia - Onsite restaurant. Open daily.
L’ille De France - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arbol + Agave
  • Coral Market Buffet
  • L’ille De France
  • Moonstone By Sofia
  • The Jade

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Dreams Palm
Dreams Palm Beach Punta Cana Luxury
Dreams Palm Beach Punta Cana Luxury All Inclusive
Dreams Palm Luxury
Dreams Palm Luxury All Inclusive
Palm Dreams
Dreams Palm Luxury All Inclusive All-inclusive property
Dreams Palm All Inclusive

Hyatt Vivid Punta Cana, Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 886 out of 1602 reviews
Rating 8 - Good. 361 out of 1602 reviews
Rating 6 - Okay. 189 out of 1602 reviews
Rating 4 - Poor. 82 out of 1602 reviews
Rating 2 - Terrible. 84 out of 1602 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ronilo

Traveled with family
Nothing
Stayed 6 nights in Nov 2024

6/10 Okay

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
good.
Stayed 7 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hi I was very dissapointed with communication. Was not told that this resort was closed and when I arrived on the day of check to my surprise we were moved to a different resort and was given wron info from 2 different people that kept sending me to different resorts, Very dissapointed client
Stayed 4 nights in Nov 2024

8/10 Good

Andreyvi

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Stayed 2 nights in Jul 2024

8/10 Good

Carla Sabrina

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Wojciech Albert

Stayed 7 nights in Sep 2024

2/10 Terrible

Buddy

Stayed 4 nights in Sep 2024

6/10 Okay

Annette Jacquline Taylor and James Arthur Taylor,, Brunswick

Stayed 5 nights in Sep 2024

2/10 Terrible

Eden

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is closed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Molly

Disliked: Cleanliness, staff & service, property conditions & facilities
awful
Stayed 4 nights in Oct 2024

6/10 Okay

Libardo

Traveled with family
Disliked: Property conditions & facilities
Our stay had its ups and downs. The highlight was definitely the main restaurant and spa—both offered amazing food, outstanding service, and a truly memorable experience. Unfortunately, our arrival at the hotel was disappointing. The receptionist was cold and unhelpful, leaving us feeling unwelcome right from the start. The room itself was okay but felt outdated. To add to the frustration, there were no towels provided upon arrival. When we requested them, only two were delivered for a room with three adults, and we were told more would not be provided. While management did attempt to address our concerns later, the poor initial reception and lack of attention to basic amenities made the overall stay less enjoyable than we had hoped.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Have stayed here numerous times. Staff is always friendly and very efficient. Food is very good and they have a wide variety of venues to choose from.
Stayed 7 nights in Sep 2024

2/10 Terrible

Carlos

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Elainy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Fernando

Liked: Amenities
Disliked: Staff & service
We got transferred to a different hotel when we arrived at Jewel Palm Beach Resort. As it turned out, the resort had closed down. No previous notification was given or anything. The hotel we got transferred to was not very good.
Stayed 3 nights in Sep 2024

2/10 Terrible

MARIA E, miami

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for this facility which i've stayed in the past with a nine on a scale as far as all aspects of a vacation. to a day before find out, I was being transferred to a different resort because they were being renovated granted. I paid for my package 2 months in advance. You would believe that they would have known this from the beginning, ending up going to a facility that was horrible nightmare. confrontation with worker, someone just walked into my bedroom. As I'm laying. In the bed without knocking, and at a dinner time told that there was no forks or spoons that I would have to eat with my hands literally. This vacation was a total nightmare. I was disgusted waste of money and heartbroken
Stayed 6 nights in Sep 2024

2/10 Terrible

MARIA E, miami

Liked: Staff & service
Disliked: Amenities
Unfortunately, I was not able to stay at this resort. As I was offered and paid for. at the last moment, I was simply told I was transferred without even giving me an option to say yes or no, very, very unprofessional and insulting facility. I ended up staying at was just as worse insulted by an employee, worker without knocking, just walked into my room, bed bugs. simply disgusting
Stayed 6 nights in Sep 2024

2/10 Terrible

Carla

We were not advised that our resort had changed until we arrived after our transportation had left us. You could do better. We were left in a foreign co and taken somewhere to stay and had no say so.
Stayed 7 nights in Sep 2024

2/10 Terrible

Veronica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I give terrible is because there was no communication, when we arrived at the hotel they told us it was closed, and after that they sent us to another hotel called Caribe Deluxe Princess which gave a bad service and the horrible restaurant the horrible staff, what caught my attention the most when I asked the waiter for a fork and he told me to clean it with a napkin and use it again. I was surprised. Then the drink and finally I do not recommend it. And my experience was horrible
Stayed 2 nights in Sep 2024

2/10 Terrible

Edyta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought stay at Jewel palm beach and was relocated to Tropical Princess after 3 days with no notice before. The other hotel was terrible. We lost one day foer relocation, no blankets, no enough towels provided. Terrible humidity in the rooms. I hope I will get any reimbursement for lost one day. In the room every night and days we fight with bugs.
Stayed 6 nights in Sep 2024

6/10 Okay

Kayla

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024