The staff overall was friendly, and one person in particular went out of his way to be genuinely helpful. However, the biggest disappointment was the food. The dining experience was horrible, poor quality, little variety, and most meals tasted reheated rather than fresh. At a Dominican resort, guests expect to enjoy authentic local cuisine, yet there was only one “Dominican Night,” the only time traditional food was served.
Another frustration was the strict dress code in every restaurant. Even for breakfast and lunch, men were required to wear sleeves, which feels unreasonable on a Caribbean vacation where comfort should come first. No one wants to worry about packing special shirts just to eat a casual meal in the heat.
Despite tipping generously (about $200 over 5 days/4 nights), service was inconsistent. While the property itself was clean and the beach beautiful, with seaweed cleared daily, the overall experience was underwhelming.
As an adults-only resort, we also expected more nightlife. Though a few shows were nice, everything ended by 11 pm, and there was no late-night club, music, or dancing to enjoy Dominican culture. This left evenings flat and lacking energy.
Overall, while the facilities and beach were lovely, the poor food, inconsistent service, unnecessary dress restrictions, limited cultural offerings, and lack of adult-oriented entertainment made the stay disappointing and far below what should be expected from an all-inclusive resort.