10/10 Excellent
KACY
Traveled with family and small children
Jun 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Writing this on our last day at breakfast before we head to the airport. We traveled here with my family of 5. My kids are 12,10, 6. They absolutely loved it here. Something for every age. The facility was beautiful. Our room was clean. The service staff left little gifts for my children. Everything about the service was so so good. The pools and water were so clean and kept all of my kids very entertained. They would bring out bounce houses ON the pool, paddle boards. So many cool things.
The restaurants: we ate at them all. My overview is the Grand grill, Alula, Karnica and the hibachi were by far the best. I wouldn’t mess with the others. We ended up eating at the buffet after every other restaurant just because we were still hungry. They all were very accommodating to my gluten allergy. At the buffet I’d highly recommend the daily grilled meats. The steak and the chicken were what I ended up eating pretty much everyday. They were perfect.
Snorkling right off of the hotel was okay. The only real day it was possible (bc of the waves and poor visibility) was our last but I did end up seeing a lion fish, angel fish and a sea turtle. Definitely an highlight of the trip. We felt perfectly safe, even off site, the whole visit to the DR.
Our concierge texted us pictures of the daily activities and would answer any and every question any time of day. We would just send him a text and he’d take care of everything.
Overall, it was a wonderful visit and would definitely recomm
KACY
Stayed 8 nights in May 2025