10/10 Excellent
Alexander
Sep 10, 2024
Liked: Cleanliness, staff & service
Excellent customer services, in lobby at checking, at the tables were Carlos help with dinner reservations, the waiters and waitresses at restaurants, bars. Ex. Isabel, very kind person. Also the girl that was cleaning our room was very efficient and nice. Entertainment team did an excellent job. All of them are very good on their job. Orlando was excellent, we have a lot of fun in the lights party.
We have complaint because a lots of mosquitoes in all areas even inside rooms.
Rooms needs an upgrade. Lobby needs fans, and more illumination.
There had variaty of food and great taste. But, at Grill restaurant and Brazilian restaurant overcooked the meats.
Overall was great!
Thanks for nice stay!
Alexander
Stayed 7 nights in Aug 2024